Top Senior IT Jobs

Provide white-glove L2/L3 technology support for executives: device lifecycle management, email/calendar and M365 support, AV and meetings setup, secure remote access, incident triage, security practices, executive coaching, and operational runbooks for executive services.

Lead and grow the Americas IT support team across NYC, SF, and Seattle. Own queue health, SLAs, on-call staffing, escalations, and partnerships with Engineering, Security, Workplace, and People Ops. Hire, coach, and develop engineers, drive support metrics, protect engineering time for automation, and support office operations and events. Regular travel to San Francisco and occasional travel to Seattle.

Lead and operate a comprehensive help desk for VA EHR modernization: design support workflows, manage incident triage/escalation, establish SLAs and knowledge systems, lead staffing and training, produce executive reporting, manage projects/changes, and drive continuous improvement and business continuity for large-scale EHR implementations.

Provide Tier 1 and Tier 2 IT support for mission systems and networks, deliver remote desktop troubleshooting, deploy and test hardware/software, support VTC (Teams/WebEx/Skype), use enterprise ticketing to document incidents, coordinate with service providers, and communicate technical issues to technical and non-technical stakeholders. Onsite in Tysons, VA; requires active TS/SCI with Polygraph and U.S. citizenship.

Lead and manage IT operations and staff to plan, maintain, secure, and optimize the organizations network, servers, SANs, and virtualization environments (VMware/Citrix). Oversee Active Directory, MS Server products, Exchange, IIS, SQL, disaster recovery, policies, upgrades, and vendor/carrier performance. Provide technical recommendations, resolve infrastructure issues, ensure compliance, and support technology initiatives aligned with organizational goals.

Provide advanced desktop and systems administration for an intelligence customer: troubleshoot hardware/software, manage VDI/thin clients, perform OS/software installs and imaging, maintain backups and recoveries, audit compliance, train end users, mentor junior staff, and support after-hours mission needs. Must hold TS/SCI and meet clearance/polygraph requirements.

Provide Tier 1/2 mission IT support on secure and unsecure networks: remote desktop troubleshooting, deploy/test hardware and software, support VTC (Teams/WebEx/Skype), manage tickets in enterprise systems, deploy COTS/GOTS, maintain desktops/printers/UPS, coordinate across organizations, and communicate technical information to technical and non-technical audiences. Onsite at Tysons, VA; TS/SCI with Polygraph and U.S. citizenship required.

Provide advanced desktop and systems administration for an intelligence customer: troubleshoot hardware/software, perform OS and software installs/upgrades, manage backups and image management, maintain VDI/Citrix environments, audit compliance, train users, and lead complex recoveries and projects with limited oversight. Onsite role requiring cleared personnel.

Lead design, deployment, and maintenance of high-performance networks, compute and storage clusters. Implement security and incident response, automate server and network provisioning (Ansible/Terraform), manage Linux server fleet, support engineering and hardware teams, and coordinate facility infrastructure. Onsite role requiring physical handling of equipment.

Lead and supervise technical support staff as the main IS contact for executive leadership. Maintain procedures and documentation, manage executive boardroom and collaboration/AV systems, assist with video conferencing, communicate and escalate issues, ensure backup equipment availability, and perform other assigned duties.

Lead IT infrastructure, applications, cybersecurity, and support for HQ and 12+ service centers. Manage MSP/vendor relationships, ERP/CRM administration, incident response, backups, field support, IT budget, and roadmap; mentor staff and drive technology-enabled process improvements.

Provide frontline IT support: respond to user inquiries, log and resolve hardware/software/network issues, perform installs/updates, assist with account/password resets, maintain IT asset inventory, document solutions, mentor junior staff, and report security incidents. Requires TS/SCI with poly and CompTIA Security+.

Provide first-level technical support for desktops, laptops, mobile devices, printers, and handy terminals. Manage helpdesk tickets, maintain technical documentation and IT inventory, configure devices, generate incident reports, and assist end users with professional, timely problem resolution.

Lead and optimize IT infrastructure and operations, manage and mentor IT staff, align technology initiatives with business goals, oversee vendors and budgets, evaluate emerging technologies, and ensure high availability and security of systems.

Build and lead a centralized IT function across a holding company and portfolio. Run acquisition IT workstreams and create a Day 1-100 integration playbook. Select and operate identity and access systems, build joiner/mover/leaver processes, maintain living inventory of tools/accounts/licenses, manage MSP relationships and vendor contracts, and connect back-end systems to the cross-portfolio data platform while engaging business stakeholders.

Lead and perform systems administration for Windows and UNIX environments supporting Army intelligence. Manage domains and user permissions, implement disaster recovery, install/configure OS and applications, administer client/server/storage/network devices, provide Tier 1/2 support and troubleshooting, and integrate/migrate new technologies while ensuring policy compliance.

Lead design, deployment, and maintenance of enterprise IT systems and data center operations. Provide expert technical support, security incident response, patching, backup/recovery, inventory and access management, and documentation. Collaborate cross-functionally, mentor junior staff, and improve onboarding/offboarding and operational processes to ensure infrastructure reliability and security.

Provide on-site and remote technical support for corporate and distributed users, troubleshoot hardware/software/network issues, act as escalation for junior staff, manage ticket queues, and contribute to IT projects and process improvements.

Administer and support Microsoft 365, Entra ID, Intune, Purview and related cloud tools; troubleshoot hardware, software, network and endpoint issues; support business applications; maintain backup/disaster recovery; partner on security, compliance, and infrastructure projects; mentor junior staff and document procedures for a distributed, multi-office workforce.

Lead and manage the Network Operations Center to ensure availability and reliability of infrastructure and business services. Oversee monitoring, incident response, change and problem management, on-call rotations, dashboards, vendor relationships, and continuous improvement through automation and process maturity. Coordinate cross-functional teams during major incidents, perform root-cause analysis, maintain disaster recovery readiness, support audits, and manage staffing, budgets, and team development.

Provide end-user IT support across hardware, software, networking, and accounts (primarily macOS), manage onboarding/offboarding and access workflows, maintain documentation and runbooks, troubleshoot devices and AV/conference systems, participate in on-call rotation, and automate operational tasks using scripting and tools to improve scale and reliability.

Administer, support, and maintain core financial applications and infrastructure (ATM, debit card, online banking). Provide Tier 2 support, manage user access, perform system processing, deploy patches/updates, document configurations, assist testing, and collaborate with business units and project teams to improve operational efficiency.

Lead and scale IT infrastructure across office and industrial sites. Own onboarding, asset management, network reliability, endpoint management, SaaS and identity administration, vendor coordination, and support for machine-connected environments to ensure operational uptime and scalable IT workflows.

Provide advanced Tier I–III technical support and operations for mission-critical digital broadcast systems (ingest, editing, playout, archiving). Troubleshoot hardware, software, network, AD, Microsoft 365, and broadcast applications; manage tickets in Ivanti; perform system administration, software validation, and user training; ensure 24/7 broadcast continuity and document incidents, procedures, and system improvements.

Lead IT operations, infrastructure, cybersecurity, business systems, and technical support. Align IT strategy with business goals, manage staff and vendors, oversee cloud and on-prem systems, ensure security and compliance, run projects and vendor contracts, and manage IT budget, backup, and disaster recovery.