Top Customer Success Jobs in Cleveland, OH

Lead customer success for a dedicated portfolio, managing teams, driving retention and growth strategies, and fostering customer relationships.

Lead and scale a Customer Success organization managing two teams to enhance customer experience and retention, using operational rigor and AI processes.

Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.

As a Customer Success Manager, you'll manage onboarding, adoption, and expansion of solutions, advocating for customers and driving product adoption, while monitoring key performance metrics for success.

The Enterprise Customer Success Account Manager builds relationships with key stakeholders, drives platform adoption, manages renewals, and oversees account growth for manufacturing clients, leveraging AI insights to enhance customer success.

Manage a team of Customer Success Managers to drive customer retention, growth, and operational excellence through strategic planning and collaboration.

As a Customer Success Manager, you will design data-driven strategies for customer onboarding, engagement, and retention, focusing on automation and collaboration across teams.

The Customer Success Manager will lead customer onboarding, account management, training, and be the primary contact post-sales for enterprise clients while advocating for customer needs within the organization.

The Customer Success Manager will lead onboarding, account management, training, and customer advocacy while resolving issues and ensuring customer satisfaction.

As a Customer Success Manager, you will manage a portfolio of 120+ customers, focusing on product adoption, retention, and mitigating churn risks through effective communication and problem-solving.

As a Customer Success Manager at Owner.com, you will manage high-volume, multi-location restaurant accounts, driving product adoption and customer value while ensuring retention and expansion opportunities.

Manage client accounts with healthcare organizations, ensure successful implementation and adoption, and analyze data to demonstrate program performance.

The Customer Success Manager will manage customer relationships, driving renewals and expansion through strategic engagement and advisory roles on QA best practices.

The Technical Customer Success Specialist provides technical support and troubleshooting for clients, ensuring system stability and resolving complex data integration issues. This role collaborates with multiple teams and mentors support staff while documenting workflows.

The Associate Customer Success Engineer ensures customer satisfaction by optimizing platform usage, providing training, troubleshooting issues, and influencing product development based on customer feedback.

The Customer Success Manager at Wordly will build strong relationships with customers, ensuring satisfaction and value realization while monitoring customer health and addressing concerns.

The Customer Success Manager will lead key account relationships, manage a team, drive business outcomes, and enhance client satisfaction focusing on retention and expansion.

The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.

The Customer Success Manager for the Public Sector at Verily will build relationships with key stakeholders, manage client interactions, create success plans, secure renewals, and ensure a positive customer experience.

The Account Director will manage client relationships, drive service delivery, ensure client satisfaction, and foster business growth through strategic planning and collaboration.

The Strategic Customer Success Manager will drive AI transformation for financial services, manage senior level customer relationships, develop success plans, and lead adoption projects.

The Customer Success Specialist provides strategic support during onboarding, fosters client relationships, manages accounts, and collaborates with sales and cross-functional teams to ensure customer satisfaction.

As a Customer Success Manager, you will build strong customer relationships, optimize usage of ServiceTitan, drive value and ROI, and mitigate churn risk while ensuring customer satisfaction and retention.

The Customer Success Manager ensures customer adoption and satisfaction by providing expert guidance, managing relationships, and driving value through proactive engagement and analysis.

The Customer Success Manager will manage customer relationships for GE Aerospace's aviation-focused software, ensuring adoption, retention, and satisfaction while facilitating internal coordination and sales support.