Top Customer Success Jobs in Cleveland, OH

The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.

The Strategic Customer Success Engineer provides technical guidance for enterprise customers, ensuring product adoption, onboarding, and ongoing support while advocating for customer needs internally.

The Senior Customer Success Manager at Thrive oversees customer relationships, ensuring successful delivery and engagement with Thrive's AI-powered solutions while managing renewals and expansion opportunities.

The Project Manager will lead healthcare projects focused on HEDIS, maintain client relationships, manage project timelines, and ensure successful delivery of services with high customer satisfaction.

The Customer Success Systems Manager will enhance operational excellence in the Customer Success team by optimizing systems and processes, managing Gainsight architecture, and delivering insights for improved renewals and retention.

As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.

The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.

The Manager, Customer Success (Agency) will lead a team, enhance customer retention and satisfaction, and implement growth strategies across agency accounts.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

Lead the Customer Success team at CyberSheath, accountable for customer satisfaction, project management, and strategic relationship building while driving retention and upsell opportunities.

The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.

The Customer Success Manager advocates for customers, drives product adoption, assesses customer health, negotiates renewals, and provides strategic recommendations to enhance customer experience and success with Verint products.

The Manager of Customer Success leads a team to drive customer adoption, retention, and revenue growth through effective management and strategic engagement.

As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.

This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.

The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.

As a Customer Success Manager, you will manage renewals and expansions, build executive relationships, navigate ambiguities, and ensure customer success through effective program management.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

Manage daily communication for channel accounts, support onboarding, optimize programs in Salesforce, drive account growth, and enhance client success through proactive relationship management.

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

As a Customer Success Engineer, you will provide advanced technical support to enterprise clients, troubleshoot complex issues, and guide customers on WordPress implementations.

The Client Success Executive drives client success, manages account relations, expands service opportunities, and collaborates with internal teams post-implementation to ensure ROI and client satisfaction.

The Scale Customer Success Manager drives adoption and retention for small-to-mid market customers through digital-first strategies and customer success playbooks, partnering with sales and product teams to enhance the customer experience.

As a Customer Success Manager at Sourcegraph, you will manage 20-30 enterprise accounts, ensuring customer success through training, value mapping, and proactive support to drive adoption and renewals.

The Client Success Manager will build client relationships, strategize for goal achievement, monitor campaign performance, and provide insights.