Top Operations Jobs in Cleveland, OH

The Head of Claims & Benefits Operations drives operational excellence, manages performance across claims, and leads service strategies while ensuring financial accountability and unified beneficiary experiences.

The Central Operations Manager oversees outreach and engagement teams, ensuring person-centric support for individuals with serious mental illness through managing performance, clinical partnerships, coaching, and recruitment.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Revenue Operations Analyst supports quote-to-cash processes, manages Salesforce administration, reconciles data, and identifies operational efficiencies at Deepgram.

The Operations Associate, Payor Launch will manage workflows, analyze data for decision-making, monitor payor launches, and collaborate cross-functionally to improve processes.

Lead and scale end-to-end global DTC operations (order-to-porch), improving fulfillment, last-mile logistics, returns, inventory strategy, and parcel freight. Drive KPIs, continuous improvement, automation and AI adoption, partner cross-functionally with Commercial, Technology, Supply Chain and Finance, and enable promotional and peak-event readiness.

The Revenue Operations Manager optimizes the revenue process across Sales, Marketing, and Customer Success, driving efficiency and growth through data analysis, system support, and cross-functional initiatives.

The Training Operations Manager ensures customer readiness and operational efficiency in the training process by managing capacity, forecasting demand, and leading a team of Training Coordinators to drive activation goals.

The Executive Assistant supports the Global Operations Team with executive calendar management, meeting logistics, travel coordination, and stakeholder communication, ensuring efficient operations execution.

The Business Operations Senior Associate/Manager will partner with the Platform organization to optimize resource allocation, improve processes, and track portfolio effectiveness. They will collaborate with cross-functional teams to identify growth opportunities and act as a liaison between departments.

As a Senior Operations Associate, you will optimize processes, drive cross-functional team collaborations, and leverage data to improve operational efficiency for our mental health care solutions.

The Market Strategist will design and execute market strategies, manage operational performance, and drive go-to-market initiatives while collaborating with cross-functional teams.

The Training & Quality Manager oversees onboarding and quality assurance for the Patient Engagement team, driving continuous improvement through training initiatives and performance analysis.

The FinOps Analyst will monitor client transactions, handle inquiries, improve operational processes, and support global liquidity management, while collaborating with various teams.

As a FinOps Analyst, monitor client transactions, handle inquiries, and improve operational efficiency using Zendesk. Collaborate with teams to optimize workflows and manage liquidity.

The GTM Strategy & Operations Manager will ensure accurate data, forecasting, and metrics for the Go-To-Market team, collaborating cross-functionally and delivering insights to support revenue operations.

The Manager of Cloud Operations leads a team ensuring efficient service delivery of cloud solutions, focusing on operational excellence and customer satisfaction.

As a Business Operations Manager, lead cross-functional initiatives, manage operational workflows, mentor team members, and design scalable systems to improve efficiency and achieve business objectives.

The Revenue Operations Analyst will support revenue teams by managing data requests, troubleshooting workflows, and ensuring systems integrity, while also refining performance metrics and dashboards.

This role oversees Short-term Disability operations, leading a team of claims specialists while managing program governance and operational strategies to improve efficiency and service quality.

Lead Hardware Product Operations to drive successful hardware launches, owning cost, resilience, and supply chain enablement. Partner with R&D, NPI, engineering, product design, and external JDMs to maintain schedules, ramp to mass production, and manage supplier relationships. Build systems, hire and develop a high-performing team, and embed company cultural principles.

Partner with sales leads to drive initiatives that enhance sales performance and productivity. Analyze sales data to provide insights and develop action plans. Collaborate with cross-functional teams to address operational challenges and improve business processes.

As a Revenue Operations Associate, you'll support the sales team by resolving Salesforce cases, identifying operational efficiencies, and collaborating cross-functionally to improve user experience. Strong communication and problem-solving skills are necessary for success.

The Senior Director, Operations will lead the global operations team at Affirm, creating strategies for exceptional customer experiences, managing fraud operations, and optimizing performance. They will collaborate across departments and grow a high-performing team.

The Training & Content Operations Lead will design and deliver client training, manage training content, and support internal teams, ensuring effective engagement and high-quality training experiences.