Top Customer Success Jobs in Cleveland, OH

The Principal Customer Success Manager will manage high visibility accounts in Life Sciences, enhancing relationships and ensuring successful solution adoption while providing critical feedback to PTC.

The Enterprise Customer Success Manager will strengthen customer relationships, drive adoption of products, address client needs, and manage renewals and upsell strategies for strategic accounts.

In this role, you'll manage customer relationships, ensuring value delivery, manage customer journeys, and collaborate with cross-functional teams to drive customer success.

The Client Success Manager will manage relationships with client partners, oversee account plans, ensure client satisfaction, and analyze program metrics to demonstrate value.

The Senior Enterprise Customer Success Manager ensures the success of enterprise customers by building relationships, driving product adoption, advocating for customer needs, and identifying growth opportunities through customer success plans and regular communication.

The Enterprise Customer Success Manager at Tavily guides enterprise customers through onboarding, implementation, and adoption of the AI search platform, ensuring customer satisfaction and value realization while advocating for customer needs internally.

The Customer Success Associate role involves customer engagement, operational tasks, strategic account planning, and advocating for customer needs, with a focus on career development in Customer Success Management.

The Customer Success Specialist will be the primary contact for parents and students, providing support, handling inquiries and issues, documenting problems, and ensuring a positive user experience in education services.

Manage a team of Customer Success Managers to drive renewals, expansions, and upsells, ensure client health, and develop sales strategies.

The Customer Success Manager is responsible for onboarding, maintaining customer relationships, and identifying upsell opportunities, ensuring clients achieve desired outcomes.

The Principal Customer Success Manager leads strategic Enterprise accounts, drives customer alignment, oversees revenue retention, and influences security strategies through executive-level engagements.

The Customer Success Manager oversees multiple healthcare account relationships, ensuring client satisfaction and driving successful outcomes while managing escalations across teams.

The Customer Success Manager will lead implementation and expansion efforts for Public Safety customers, ensuring adoption of Skydio's technology through strong customer relationships and proactive support.

The Senior Manager of Customer Success Management will mentor a team, drive customer engagement, improve retention, and collaborate with teams to execute strategies for Enterprise customers.

The Customer Success Manager will manage relationships with government agencies, ensuring platform adoption, retention, and satisfaction through proactive outreach, training, and support, while collaborating with internal teams for client success.

The Client Success Associate will engage clients to drive product usage, collaborate with internal teams, address customer issues, and ensure client satisfaction.

The role involves providing technical support, improving AI tool functionality, and eventually transitioning into a Customer Success Manager position, managing customer relationships, and contributing to the support quality and strategy.

The Customer Success Manager advocates for education clients, ensures onboarding, drives product adoption, and maximizes retention through relationship building and data analysis.

The Staff Customer Success Manager leads strategic relationships with key enterprise customers, driving value realization and mentoring junior team members while shaping the Customer Success function.

The Customer Success Manager will manage the post-sale relationship with customers, ensuring their success, satisfaction, and engagement with the product while identifying growth opportunities and mitigating churn risks.

Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.

As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

As the founding Customer Success Lead, you'll design and implement scalable support systems, drive customer engagement post-signature, lead onboarding, and ensure compliance while nurturing a growth-oriented customer relationship.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.