Top Operations Jobs in Baltimore, MD

Own and drive end-to-end product certification and regulatory compliance to enable customer shipments and revenue. Coordinate Sales, Systems Engineering, Operations, Manufacturing, and external agencies; remove roadblocks, manage escalations, track timelines and risks, and ensure products meet global import/export and regional regulatory requirements.

Lead intake, scoping, and delivery of RevOps and Salesforce initiatives. Translate business needs into technical requirements, manage mid-sized projects end-to-end, ensure data integrity across systems, identify process improvements, prioritize requests, and act as primary stakeholder contact to drive scalable, maintainable revenue operations solutions.

Lead Mission Lane's first-line operations risk function: build the team, define first- vs second-line accountability, partner with process owners to design controls, manage incident lifecycle, deliver executive risk reporting, and coordinate remediation with Legal, Risk, and Compliance.

Lead the Resource Planning team and manage capacity planning, resource assignments, and workforce forecasting. Support revenue operations and reporting using Salesforce/FinancialForce, produce executive reports and decks, drive process improvement, and lead operational cadences. Act as an operational lead for Services Transformation, partner with delivery leadership, and ensure data integrity and standardized processes across Professional Services.

Lead global operations for assigned creative types and industries, drive strategic process and system improvements, perform advanced troubleshooting and quality audits, manage cross-functional projects and change rollout, maintain master product catalog knowledge, analyze data to inform decisions, and present business cases to leadership to improve efficiency and quality.

Execute daily and advanced curation tasks for written and audio content, report bugs and metadata issues, manage escalations, maintain SOPs and training materials, identify process improvements, and meet client quality standards and deadlines.

The Revenue Operations professional will optimize CRM, manage forecasting and pipeline reporting, and collaborate across Sales, Marketing, and Finance to enhance revenue processes.

The Channel Strategy Analyst manages partner programs, optimizes processes, analyzes performance metrics, and supports channel growth and communication efforts.

The role involves leading the IDN growth and operations by building driver networks, overseeing compliance, and improving marketplace performance metrics. Key responsibilities include enhancing driver acquisition strategies, refining operational processes, and leveraging data for continuous improvement.

The Senior Business Process Analyst will map workflows, document processes, identify automation opportunities, and liaise with stakeholders to improve revenue operations.

The VP of Technology Operations oversees operational discipline, quality culture, incident management, and technology planning across engineering to ensure process continuity and performance.

The Staff Consultant in Admin Operations will support operational tasks within the company to enhance efficiency and effectiveness.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.

The role involves implementing and improving the software development lifecycle (SDLC) using Jira and Confluence, configuring workflows, automating processes, and ensuring tool adherence across teams. Responsibilities include managing reporting, partnerships with engineering teams, and enabling effective product operations.

Lead Revenue Operations for a high-growth B2B SaaS go-to-market organization: own forecasting, pipeline management, revenue analytics, process design, systems and data governance, automation/AI initiatives, and a team of analysts to drive scalable revenue performance and executive reporting.

Use AI and Zendesk analytics to identify support trends and root causes, coordinate with Product/Engineering, monitor reviews, manage international partner communications, and maintain troubleshooting guides and help content to improve customer experience and operational processes.

Support U.S. program operations across the borrower lifecycle: screen and approve loan applications, assist borrowers during campaigns, manage delinquencies, pilot process improvements, collaborate with partners, perform analysis and project work, and support impact storytelling and training materials.

The VP of Operations at Shapely will manage patient support operations, oversee operational logistics, and coordinate processes across departments for scaling. This role involves hands-on management and direct interaction with teams to enhance service delivery and performance.

The IT Operations Manager facilitates technology strategy execution, coordinates IT initiatives, manages vendor relationships, and ensures operational stability while driving cross-functional alignment and supporting technology adoption.

The Strategic Operations Associate will manage high-priority strategic projects, conduct market research, analyze data to inform decisions, and ensure alignment across business initiatives.

The role involves scaling go-to-market operations by building tools, automations, and dashboards for sales and product teams, collaborating across functions to enhance revenue generation, and overseeing analytics and reporting to drive growth.

The Director of Revenue Operations will manage the GTM tech stack, lead AI tool adoption, oversee revenue reporting, and develop the RevOps team, ensuring alignment between Sales, Marketing, and Finance teams.

Manage and optimize revenue processes across marketing, sales, and customer success. Oversee CRM and automation tools, ensure system integrations and data accuracy, create dashboards and KPI reports, support forecasting and planning, lead cross-functional initiatives, and provide actionable insights to improve revenue performance.

Manage end-to-end logistics for custom adventure tours: secure accommodations and vendors, build and optimize itineraries, manage budgets, negotiate supplier rates, and ensure operational quality and seamless guest experiences.

The Compliance Operations Project Administrator will support compliance operations, manage schedules, resources, workflows, and ticketing, while ensuring timely audits and improving processes.