Top Sales Operations Jobs in Baltimore, MD

Lead sales operations and customer experience consulting initiatives: analyze touchpoints, design customer journey maps, optimize sales processes, oversee CRM and retention strategies, apply systems thinking and trend analysis, direct and coach teams, validate client outcomes, and drive service excellence to improve satisfaction and business growth.

Lead global sales operations transformation by embedding AI-enabled reporting and CRM improvements, building analytics infrastructure, streamlining data flows, designing operating rhythms and governance, and delivering scalable, process-driven commercial insights to senior leaders to boost go-to-market performance.

The Sales Operations Manager will optimize processes, lead cross-functional programs, and improve sales efficiency to drive revenue growth for Samsara's Enterprise Sales organization.

Lead sales analytics and reporting to drive revenue and efficiency. Build Tableau and Salesforce dashboards, analyze pipeline health, perform ad-hoc and pilot analyses, partner with sales leadership and cross-functional teams, administer compensation and CRM updates, and evaluate/implement AI-driven sales tools to optimize performance.

Support partner sales by implementing and managing scalable partner processes, driving program design, owning projects end-to-end, improving systems (including Salesforce), performing quantitative analysis to track KPIs, and coordinating cross-functional stakeholders to enable partner-facing sales teams.

The GTM Ops Manager will build a new sales engine, define targets, create a playbook, manage teams, and ensure data-driven decision-making.

Partner with sales leadership to improve forecast accuracy, analyze pipeline health, build quota and territory models, create KPI dashboards, optimize GTM processes, and present data-driven recommendations to executives to drive revenue and operational efficiency in a SaaS environment.

Trainee will learn Penske's sales and operations processes, develop customer solutions for local and national accounts, manage fleet productivity and customer satisfaction, generate new business and maintain relationships, perform DOT-regulated driving duties, and participate in training with advancement opportunities.

Join as a Sales and Operations Management Trainee to learn Penskes sales processes and operations. Manage fleet inventory and customer relationships, generate new business, ensure customer satisfaction, and maintain DOT driver qualification requirements. Participate in training, mentoring, district travel, and perform physical tasks (lifting up to 25 lbs). Advancement opportunities available across locations.

Trainee will learn sales and operations across sales, fleet management, finance, customer service and technology. Generate leads, manage vehicle inventory and customer relationships, ensure customer satisfaction, maintain DOT driver qualification, and perform district travel and site duties.

Entry-level trainee who learns Penske sales and operations: develop customer solutions, manage vehicle fleet productivity and profitability, generate leads, maintain customer satisfaction, and comply with DOT driving and safety requirements.

Contract CRM Operations Specialist to evaluate CRM workflows, map sales processes, optimize automations, and validate CRM data. Support AI training by annotating records and assessing model outputs. Produce documentation, training materials, and process guides to improve CRM operations and sales enablement.

Lead and scale enablement programs across SDR, Sales, and Customer Growth teams. Build onboarding, continuous learning, playbooks, and enablement tech adoption. Define OKRs and measure ROI, partner with Product Marketing, and run workshops while shaping GTM and expansion motions.

Leads Sales Operations architecture, territory design, segmentation, quota allocation, annual planning, sales technology strategy, and operational initiatives. Manages Salesforce, Clari, Outreach, and related vendors, budgets, and roadmaps while partnering with senior Sales and GTM leaders. Directly manages and develops a team, ensuring data integrity, process precision, and effective execution across sales operations workstreams.

The Senior Sales Operations Manager partners with Sales leadership to improve forecasting, pipeline health, revenue execution, CRM discipline, reporting, and sales productivity. Responsibilities include managing forecasting cadences, analyzing complex datasets, building Salesforce and BI dashboards, improving sales processes and data quality, supporting executive business reviews, and coordinating cross-functional GTM initiatives. The role also uses AI-enabled tools and automation to enhance reporting, analysis, decision-making, and operational efficiency.

Supports quoting and order management for assigned accounts, including processing requests, tracking orders, preparing reports, validating technical configurations, and coordinating with customers, sales teams, and technology partners. Maintains account and product knowledge, leverages promotions and rebates, identifies upsell opportunities, and assists with onboarding new sales operations employees.

Supports quoting, order management, account requirements, product and service configurations, partner applications, promotions, rebates, and order tracking for assigned accounts. Maintains knowledge of customers, OEM offerings, supply sources, and sales processes; produces quote and order reports; identifies upsell opportunities; and mentors new sales operations employees. Requires strong communication, organization, accuracy, prioritization, and relationship-building skills, with travel under 25%.

Build and operate systems supporting the sales organization, including Salesforce workflows, data pipelines, automations, reporting, Slack bots, and internal tools. Investigate ambiguous business problems, direct and quality-check AI agents, analyze revenue data with SQL, and maintain data accuracy through deduplication, account mapping, enrichment, and system reliability improvements.

Build and lead commercial strategy and operations for a 250-person prenatal field organization: set strategy, territory design, quota and comp plans, sales analytics and dashboards, partner with commercial data science, deploy AI to scale insight, and program-manage cross-functional initiatives to drive revenue and account expansion.

Lead end-to-end GTM operations: fix and own HubSpot data model and integrations, enforce CRM standards, run forecasting and dashboards, define KPIs and lead routing, and then build AI-enabled workflows and enablement to accelerate sales and marketing.

Lead sales planning and operations for distributor partners: own account-level budgets, forecasts, and S&OP inputs; manage inventory readiness and order flow; execute distributor programs and trade spend; build reporting, dashboards, and analytics; model promotion and P&L impacts; and align cross-functionally with Sales, Finance, Supply Chain, Marketing, and Customer Service to drive distributor growth and execution.

Lead Salesforce roadmap and sales reporting; build dashboards and analytics to inform strategy; surface insights and influence cross-functional teams to optimize commercial performance and commissions.

Support US Public Sector sales leaders with pipeline KPIs, forecasting, variance analysis, territory and capacity planning, early warning systems, and cross-functional go-to-market initiatives to drive bookings and growth.

Analyzes and improves global sales operations, CRM governance, pipeline quality, forecast accuracy, reporting, and account planning. The role monitors sales execution metrics, manages strategic partner program governance, identifies performance trends, recommends process improvements, and drives adoption of standardized processes across global sales teams. It also serves as a CRM governance subject matter expert and independently prioritizes operational initiatives.

Leads regional sales operations by managing deal registration, quotes, opportunities, purchase orders, vendor-program coordination, and special projects. Serves as backup to the Sales Operations Manager, manages and mentors sales coordinators, conducts performance reviews, and supports internal and external customer service. The role requires strong communication, organization, judgment, multitasking, attention to detail, and flexibility, with willingness to use AI-enabled tools.