Top Operations Manager Jobs in Baltimore, MD

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Manage YouTube asset workflows: source, prepare, and distribute assets; handle metadata, geoblocking, approvals, and uploads; coordinate cross-team communication; compile performance data and support marketing uploads.

The CS Operations Manager will manage the operational infrastructure for renewal programs, including program design, process configuration, and cross-functional collaboration with teams like Sales and Marketing.

Lead and manage 24x7x365 NOC and network operations for distributed enterprise environments. Oversee monitoring, incident response, ticketing workflows, change management, SLAs, RCAs, staffing, training, service deployments, and process/automation improvements while coordinating with engineering, firewall, ISP/OSP, and customer teams.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead revenue operations by administering and optimizing HubSpot, managing GTM integrations, building dashboards and forecasts, defining KPIs, improving processes and data governance, supporting planning and territory/quota administration, and driving automation and AI-enabled productivity improvements across sales and marketing.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

The ARC Operations Manager oversees document services operations, manages intake requests, coordinates workflow, ensures quality, assesses performance, and provides information to management.

Lead IT support operations, ensuring high-quality technical support, vendor management, and IT processes for a remote workforce while improving contributor experience.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Manage and optimize the go-to-market tech stack, workflows, data hygiene, and analytics across Marketing, Sales, and Customer Success. Drive process improvements, reporting, forecasting support, and cross-functional execution to improve pipeline management and GTM efficiency.

Provide technical system management and support primarily across the Zoho One ecosystem and Shopify. Troubleshoot issues, build and maintain automation workflows, ensure data flow between platforms, update Shopify product/catalog settings, create documentation and SOPs, and assist with social media scheduling and metrics. Prioritize and execute items from an IT to-do list for executive and sales teams.

Remote Operations Manager responsible for driving business growth, managing client relationships, conducting market analysis, collaborating with sales and marketing, preparing proposals, tracking performance metrics, and coordinating cross-functional teams to ensure customer satisfaction and strategic planning.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Lead and manage enterprise infrastructure and Tier III operations for a classified DoD environment. Oversee virtualization, networking, storage, lab modernization, cybersecurity compliance (RMF/NIST/STIG), CDS support, logistics, contractual deliverables, and team development while acting as senior technical escalation point and driving modernization and sustainment activities.

The Global Clinical Operations Manager will lead Airvet's clinical operations, ensuring operational excellence, managing a veterinary network, and partnering cross-functionally to execute strategic initiatives.

Lead backend employee benefits operations, managing carrier appointments, agency systems administration, data integrity, workflows, SLAs, and escalations. Drive project management for integrations, book rolls, and onboarding, deliver training and documentation, partner cross-functionally to improve processes and enable sales and account teams.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

The Senior Channel Strategy & Operations Manager will define growth strategies and lead initiatives to enhance Grafana's channel business, collaborating with cross-functional teams, managing partner programs, and analyzing business performance.

The Manager of Operations for Global Business Applications drives operational excellence across consulting business, ensuring alignment in resource planning, project staffing, financial metrics, and operational processes.

The Principal GTM Systems Manager will oversee the revenue tech stack, ensuring reliability and optimization while supporting cross-functional initiatives and new project implementations within revenue operations.

Lead and localize day-to-day operations for the South Korean market: manage vendors (payment processors, security, marketing), coordinate with product and marketing, set up local office and procurement, optimize operational workflows, and ensure compliance with global standards.

The Senior Enablement Operations Manager will lead sales enablement operations, ensure alignment with key sales processes, optimize workflows, and support continuous improvement through cross-functional partnerships in a cybersecurity context.