Top Operations Jobs in Baltimore, MD

Lead complex transaction dispute investigations and chargeback lifecycles, ensure compliance with Regulation E, NACHA and Visa rules, analyze fraud and merchant trends, collaborate with cross-functional teams to automate and improve dispute operations, maintain SOPs, and support formal complaint filing and vendor coordination.

The Director of Operations leads and develops the Revenue Operations function, improving processes, managing systems, and collaborating across departments for data integrity and operational efficiency in a SaaS environment.

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