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Top Customer Success Jobs in Baltimore, MD

378+ Job Results
55 Minutes Ago
Baltimore, MD
Remote
Hybrid
63,000 Employees
$130K-$140K Annually
5-7 Years of Experience
63,000 Employees
$130K-$140K Annually
5-7 Years of Experience
Artificial Intelligence • Big Data • Machine Learning • Software • Analytics • Biotech • Pharmaceutical
Responsible for upholding and promoting the Quality Management System (QMS) at Novo Nordisk, ensuring compliance with GxP regulations and external guidelines, supporting audits and inspections, and improving the quality system. Requires 40-50% overnight travel.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+51 More
An Hour Ago
Baltimore, MD
Remote
Hybrid
400 Employees
1-3 Years of Experience
400 Employees
1-3 Years of Experience
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Associate at Cleo works directly with customers to ensure satisfaction, growth, and retention. Responsibilities include engaging in account reviews, updating customers on product improvements, managing expansion opportunities, and conducting data analysis to maximize customer satisfaction.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+48 More
2 Hours Ago
Baltimore, MD
Remote
86 Employees
7+ Years of Experience
86 Employees
7+ Years of Experience
Cloud • eCommerce • Security • Software • Cybersecurity
Seeking a dynamic Director of Onboarding & Enablement with over 8 years of B2B customer-facing experience in the SaaS industry. Responsibilities include team leadership, program oversight, process enhancement, customer engagement, and problem resolution. Must have a Bachelor's degree and be authorized to work in the US.
Top Benefits:
401-K
401-K Matching
Company Equity
+34 More

Featured Jobs

4 Hours Ago
Baltimore, MD
Remote
Hybrid
1,300 Employees
1-3 Years of Experience
1,300 Employees
1-3 Years of Experience
Cloud • Healthtech • Payments • Professional Services • Software • Analytics • Automation
The Inventory Specialist is responsible for managing medical/surgical supplies and implementing 2-Bin Kanban project supply chain systems. This temporary position involves extensive travel and requires accurate counting, stocking, and auditing of hospital assets. Responsibilities include inventory data capture, stocking supplies, and maintaining inventory storage racks. The role also involves communication with team leaders, troubleshooting challenges, and collaborating with various teams.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+60 More
16 Hours Ago
Baltimore, MD
Remote
1,900 Employees
$134K-$179K Annually
7+ Years of Experience
1,900 Employees
$134K-$179K Annually
7+ Years of Experience
Cloud • Fintech • Information Technology • Machine Learning • Software
The Principal Customer Success Manager leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive and return from their investment with BlackLine. They work directly with customers to optimize their adoption and expansion of BlackLine automation capabilities.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+53 More
21 Hours Ago
Baltimore, MD
Remote
Hybrid
364,000 Employees
3-5 Years of Experience
364,000 Employees
3-5 Years of Experience
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Client Strategy Manager responsible for driving internal account management efforts for sales-related activities on priority accounts. Focus on building client relationships, developing new business opportunities, and supporting strategic sales. Collaborate with PwC partners and Client Relationship Executive to drive business development efforts. Responsible for analysing complex ideas, developing recommendations, and managing a portfolio of accounts.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
21 Hours Ago
Baltimore, MD
Remote
Hybrid
364,000 Employees
3-5 Years of Experience
364,000 Employees
3-5 Years of Experience
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The Client Strategy Manager is responsible for driving internal account management efforts for priority accounts, collaborating with a team to develop new business opportunities, and support strategic sales initiatives. This role requires managing client needs, building client relationships, and contributing to business development efforts.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
21 Hours Ago
Baltimore, MD
Remote
Hybrid
364,000 Employees
3-5 Years of Experience
364,000 Employees
3-5 Years of Experience
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The Client Strategy Manager at PwC focuses on positioning the company's brand in the marketplace, driving revenue growth, and managing client relationships. Responsibilities include developing communication programs, implementing media events, evaluating pricing strategies, and collaborating with sales and marketing teams to drive consistency in client relationships and business development strategies.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
22 Hours Ago
Baltimore, MD
Remote
2,461 Employees
1-3 Years of Experience
2,461 Employees
1-3 Years of Experience
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Customer Success Manager responsible for client satisfaction and relationship-building. Provides coaching on product use, develops insights, monitors accounts, and identifies expansion opportunities. Must have strong customer-facing, consulting, communication, and organization skills.
Top Benefits:
401-K
401-K Matching
Company Outings
+53 More
22 Hours Ago
Baltimore, MD
Remote
11,000 Employees
$87K-$140K Annually
5-7 Years of Experience
11,000 Employees
$87K-$140K Annually
5-7 Years of Experience
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Join the dynamic team at Loom (Atlassian) as a Loyalty Advocate, empowering customers to revolutionize communication strategies. Responsibilities include ensuring adoption, revenue retention, and growth within a dedicated portfolio. Key focus on trust-based relationships and enhancing video communication through Loom. Seeking proactive and ambitious advocates to drive success.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
23 Hours Ago
Baltimore, MD
Remote
Hybrid
4,500 Employees
5-7 Years of Experience
4,500 Employees
5-7 Years of Experience
Fintech • Mobile • Software • Financial Services
The AML Sanctions Compliance Senior Specialist will be responsible for overseeing sanctions screening and reporting program, conducting investigations, ensuring compliance with regulatory requirements, and supporting general Client Investigations Unit activities.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
23 Hours Ago
Baltimore, MD
Remote
Hybrid
4,500 Employees
5-7 Years of Experience
4,500 Employees
5-7 Years of Experience
Fintech • Mobile • Software • Financial Services
The AML Sanctions Compliance Senior Specialist role involves overseeing sanctions screening, conducting investigations, ensuring compliance with regulatory requirements, and supporting related activities within a financial institution.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
23 Hours Ago
Baltimore, MD
Remote
Hybrid
4,500 Employees
5-7 Years of Experience
4,500 Employees
5-7 Years of Experience
Fintech • Mobile • Software • Financial Services
The AML Sanctions Compliance Senior Specialist will be responsible for overseeing sanctions screening, conducting investigations, ensuring compliance with regulatory requirements, and supporting general Client Investigations Unit activities.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
23 Hours Ago
Baltimore, MD
Remote
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The AMS Customer Advocate at ServiceNow will work with the Americas President to design and execute the AMS Customer Engagement program. Responsibilities include leading executive-level customer engagements, optimizing customer interactions, tracking action items, and deepening strategic relationships. The goal is to increase customer intimacy and contribute to the overall AMS ServiceNow growth strategy.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
23 Hours Ago
Baltimore, MD
Remote
Hybrid
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
This role involves working closely with the Americas President to design and execute the AMS Customer Engagement program, focusing on enhancing customer experiences before, during, and after meetings. The objective is to increase customer intimacy and contribute to the overall growth strategy of AMS ServiceNow.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
23 Hours Ago
Baltimore, MD
Remote
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Director at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading Customer Success Squads, and driving customer outcomes for US Public Sector managed accounts. The role involves strategic business planning, operational management, team leadership, executive relationship management, pre-sales support, and driving renewals and upsells within the accounts.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
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