Top Account Manager (AM) Jobs in Baltimore, MD

Manage a portfolio of existing B2B SaaS customers, driving renewals, upselling, cross-selling, product adoption, retention, and revenue growth. Serve as the primary customer contact, conduct account reviews, identify risks, maintain CRM forecasts, and collaborate with Customer Success, Professional Services, Product, Sales, and Marketing teams. Travel to customer meetings or QBRs as needed.

Own and grow a portfolio of approximately 100–125 insurance-agent accounts. Drive revenue through upselling, cross-selling, campaign creation, pricing, targeting, and performance optimization. Lead client discussions around conversion rates, cost per call, cost per policy, and ROI while partnering with media and operations to improve call quality and volume. Maintain retention by delivering measurable value and profitable customer acquisition outcomes.

Manage and grow a portfolio of commercial customers across Latin America. The role involves renewals, upselling, cross-selling, pipeline generation, customer discovery, solution selling, partner and channel engagement, negotiation, forecasting, and quota achievement. The account manager will collaborate with sales engineering, customer success, product, and other internal teams while regularly traveling throughout LATAM. Native-level Spanish and fluent English are required.

Own a named portfolio of 20–30 high-value partners, developing joint business plans, managing QBRs, tracking partner health and progression, and driving managed ARR, retention, customer outcomes, certification, enablement, and co-marketing. Collaborate with Sales, Customer Success, RevOps, and Partner Marketing while establishing Apollo’s high-touch partner management program.

Develops Federal Civilian sales opportunities across the Department of the Interior, USDA, Commerce, and FAA. Responsibilities include whitespace identification, pipeline creation, competitive displacement, capture acceleration, pursuit shaping, federal acquisition navigation, stakeholder relationship building, and coordination of HPE teams, system integrators, consulting partners, and channel partners. The role supports infrastructure and platform solutions including AI, hybrid cloud, HPC, networking, storage, and data platforms, with travel up to 50%.

Manage a portfolio of logistics, warehousing, fulfillment, and last-mile delivery accounts. Build client relationships, oversee staffing plans and shift fulfillment, resolve escalations, track account health and operational metrics, prepare business reviews, and identify retention, upsell, and expansion opportunities. Partner with Sales and Operations teams to align worker supply with client demand during peak periods and new site launches.

Develop and grow strategic reseller and system integrator partnerships across Latin America. The role manages partner business plans, channel programs, account mapping, sales training, technical certification, pre-sales support, pipeline development, and joint customer engagements. It requires recruiting new partners, enabling existing partners, supporting marketing campaigns, presenting to executives, assisting with deal closure, and reporting on pipeline and lead generation. Regional travel is required.

Develops Federal Civilian account opportunities for HPE by identifying whitespace, creating pipeline, accelerating capture and competitive displacement, and shaping early pursuits. Builds relationships with government, technical, and acquisition stakeholders; navigates federal procurement processes; and coordinates HPE engineering, sales, services, systems integrators, consulting partners, and channel teams. The role supports strategic infrastructure and platform opportunities across AI, HPC, hybrid cloud, networking, storage, and data platforms, with travel up to 50%.

Develop and execute sales strategies to acquire new B2B logistics clients in the Baltimore and Hunt Valley territory. Responsibilities include prospecting, lead generation, presentations, value analysis, customer-needs assessment, market analysis, negotiation, closing, and collaboration with marketing, product, and support teams. The role requires strong communication, logistics knowledge, sales performance, and willingness to travel.

Manage and grow small-business customer accounts across the 1–19 employee segment. Responsibilities include prospecting, qualifying leads, acquiring new business, retaining customers, selling integrated technology solutions, building decision-maker relationships, meeting sales targets, and tracking performance through CRM and sales automation tools. The role requires at least one year of sales experience, territory travel up to 50%, and a valid driver’s license.

Manage the sales process and performance for the Meijer national account, including annual sales, trade spending, profit, financial management, syndicated data analysis, and trade promotion activities. Build senior-level customer relationships, collaborate with sales and marketing teams, and present business results to executives. The role is remote with travel to Grand Rapids approximately four to six times annually.

Manages a strategic OEM account while developing new business across industrial automation customers. Responsibilities include consultative selling, technical product support, customer presentations, relationship development, quotation follow-up, sales forecasting, CRM updates, and collaboration with internal teams, vendors, factory representatives, and managers. The role requires frequent local field travel in the Baltimore area plus occasional overnight travel.

Drives revenue growth by selling building automation, HVAC controls, remote monitoring, cloud analytics, AI optimization, and service solutions. Develops customer relationships, manages accounts, leads consultative sales engagements, creates ROI-focused proposals, and pursues upgrades, retrofits, and platform migrations. Collaborates with engineering, operations, project management, and leadership to deliver aligned solutions. Provides strategic guidance on building performance, energy efficiency, predictive maintenance, and intelligent building technologies while supporting forecasting and pipeline reporting.

Manage and grow client accounts through prospecting, relationship development, solution alignment, contract negotiation, and project execution. The role owns a territory, builds sales pipelines, closes profitable business, coordinates with engineering and operations teams, manages client communications, supports site reviews and scope changes, and assists with collections. Requires independent judgment, strong technical sales communication, and travel to client sites.

Entry-level rotational program preparing recent or upcoming graduates for HVAC Account Manager roles. Trainees rotate through warehouse, inside sales, operations, customer service, and outside sales while developing product knowledge, order fulfillment, proposal preparation, consultative selling, account planning, and customer relationship skills. The 12- to 18-month program includes structured training from Havtech and HVAC manufacturers, including Daikin, Bosch, GPS, United CoolAir, and Camus.

Manages owner-direct sales for HVAC, building automation, mechanical contracting, maintenance, repair, and turnkey projects. Prospects and develops client relationships, converts leads, prepares estimates and proposals, negotiates contracts, coordinates project execution, and supports collections. The role is responsible for revenue and margin goals, customer satisfaction, pricing strategy, utility incentive utilization, and communicating project requirements to operations.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Manage a portfolio of global enterprise customers to drive expansion and maximize bookings. Lead strategic, outcome-focused selling, coordinate cross-functional teams, manage RFPs/procurement/legal reviews, maintain account plans and forecasting, and engage executives. Expect 10–20% travel for in-person strategic meetings.

Manage government and military sales accounts for tactical equipment and protective solutions. Grow territory revenue, build agency and distributor relationships, deliver product demonstrations, support distributor training, coordinate pricing and logistics, attend industry events, manage evaluation samples, and provide market intelligence. Requires government, law enforcement, military, or related sales experience, strong presentation skills, procurement knowledge, CRM proficiency, and willingness to travel overnight up to 60%.

Supports surety insurance accounts by reviewing bonding requirements, gathering underwriting information, assisting with risk marketing and placement, processing bonds and renewals, maintaining documentation and accurate agency system data, collecting fees, reconciling balances, and resolving complex issues. The role also provides technical guidance and training while supporting commercial lines and accounting activities.

Leads consultative sales and account management for commercial HVAC service offerings. Builds long-term relationships with building owners, identifies customer needs, develops business cases and financial proformas, facilitates solution sales, resolves conflicts, qualifies opportunities, and grows existing accounts. Requires strong business and financial acumen, stakeholder engagement, sales achievement, and local travel.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Manage and grow a portfolio of commercial accounts by supporting renewals, reviewing electricity and natural gas supply plans, recommending supplier options, and helping businesses reduce energy costs. The role combines relationship management, face-to-face prospecting, territory travel, and new business development. Compensation is commission-based with residual income, paid training, coaching, and advancement opportunities.

Manage a portfolio of advertisers on the Adflow commerce media platform, building relationships, monitoring budgets and campaign performance, presenting business reviews, coordinating onboarding, recommending optimization strategies, and identifying revenue-growth opportunities. The role serves as the primary client contact, collaborates with internal campaign, media operations, creative, and finance teams, and uses performance marketing expertise and analytics to drive advertiser success and long-term partnerships.

Owns sales and strategic relationships for assigned national telecom accounts. Develops business opportunities, go-to-market strategies, proposals, pricing, forecasts, and revenue growth plans. Partners with operations, carriers, vendors, and internal teams to deliver broadband OSP engineering and construction solutions. Manages customer communications, RFP responses, presentations, budgets, and service expectations while pursuing profitable growth across fiber optic and HFC networks.