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Top Customer Success Jobs in Baltimore, MD

24 Days AgoSaved
Remote
Baltimore, MD
Mid level
Mid level
Artificial Intelligence • Real Estate • Software • Database • PropTech
As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.
Top Skills: AIData-Driven IntelligenceMarketing AutomationSaaS
Reposted 24 Days AgoSaved
Remote
Baltimore, MD
Mid level
Mid level
Artificial Intelligence
The Enterprise Customer Success Manager acts as a strategic partner for complex accounts, driving adoption, value realization, renewal, and expansion.
Reposted 24 Days AgoSaved
Remote
Baltimore, MD
80K-106K Annually
Mid level
80K-106K Annually
Mid level
Mobile • Software • Analytics
The Customer Success Manager will build strong customer relationships, onboard new clients, drive product adoption, and manage account growth while ensuring customer satisfaction and value realization.
Top Skills: CRMCustomer Success SoftwareGainsightHubspotSalesforce
Reposted 24 Days AgoSaved
Easy Apply
Remote
Baltimore, MD
Easy Apply
60K-65K Annually
Mid level
60K-65K Annually
Mid level
Artificial Intelligence • Healthtech • Software
The Support Analyst provides technical support and troubleshooting for users, builds relationships, and escalates issues as needed. Works with healthcare technology for client success.
Top Skills: JIRASalesforceSQL
Reposted 24 Days AgoSaved
Remote
Baltimore, MD
85K-115K Annually
Senior level
85K-115K Annually
Senior level
Information Technology • Consulting
As a Client Success Manager at HONK, you will onboard new clients, deliver training, drive account growth, and support strategic initiatives to enhance customer relationships.
Top Skills: AsanaHubspotZendesk
Reposted 24 Days AgoSaved
Remote or Hybrid
Baltimore, MD
55K-130K Annually
Mid level
55K-130K Annually
Mid level
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
The Customer Success Manager will support high-profile customers, drive product adoption, manage relationships, and mitigate churn risks to ensure satisfaction and revenue growth.
Top Skills: CodecsContact Center TechnologyCosFirewallsLanPbx DeploymentQosRoutersRtpSFDCSipSwitchesTcp/IpVoip TechnologyWan
Reposted 24 Days AgoSaved
Easy Apply
Remote
Baltimore, MD
Easy Apply
80K-115K Annually
Mid level
80K-115K Annually
Mid level
Marketing Tech • Mobile • Software
The Client Success Manager will ensure the success of clients by managing relationships, driving engagement and renewals, and solving client problems effectively.
Top Skills: Client SuccessCRMHarvestJIRAMonday.ComSaaS
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Reposted 24 Days AgoSaved
Remote
Baltimore, MD
Senior level
Senior level
Travel
The VP of Customer Success will lead customer success initiatives for property managers and property owners, ensuring satisfaction, operational excellence, and strategic growth.
Top Skills: SaaS
Reposted 24 Days AgoSaved
Easy Apply
Remote
Baltimore, MD
Easy Apply
Mid level
Mid level
eCommerce • Information Technology • Machine Learning • Marketing Tech • Database • Analytics • Big Data Analytics
The Senior Customer Success Manager at Northbeam ensures customer retention by managing relationships, providing support, and coordinating with multiple teams for customer success.
Top Skills: Crm ToolsData Analytics ToolsFacebook Ads ManagerGoogle AnalyticsHubspotTiktok Seller Center
One Month AgoSaved
Easy Apply
Remote
Baltimore, MD
Easy Apply
Expert/Leader
Expert/Leader
Software • Agriculture
The VP of Customer Success will lead the customer success operations, enhance customer satisfaction and retention, and build executive relationships with clients. This role involves training, strategy development, and team management.
Top Skills: Gainsight
Reposted 16 Days AgoSaved
Easy Apply
Remote
Baltimore, MD
Easy Apply
Junior
Junior
Legal Tech • Software
As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.
Top Skills: Legal Practice Management SoftwareSaaS
Reposted 16 Days AgoSaved
Easy Apply
Remote
Baltimore, MD
Easy Apply
Senior level
Senior level
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.
Top Skills: PythonRSparkSQL
3 Months AgoSaved
Remote
Baltimore, MD
Mid level
Mid level
Healthtech • Information Technology • Software • Analytics • Business Intelligence
The Customer Success Support Lead facilitates technical assistance for healthcare clients, oversees helpdesk operations, and collaborates cross-functionally to resolve issues and improve customer experiences.
Top Skills: JIRAExcelMicrosoft PowerpointMicrosoft Word
Reposted 7 Months AgoSaved
Easy Apply
Remote
Baltimore, MD
Easy Apply
Mid level
Mid level
Software
The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.
Top Skills: SaaS
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