Backend Customer Success Engineer (Kotlin Ecosystem)

Posted 9 Hours Ago
Be an Early Applicant
3 Locations
In-Office or Remote
96K-180K Annually
Senior level
Software
The Role
Partner with engineering teams to drive Kotlin backend adoption: guide migrations from Java, troubleshoot integration and scaling, recommend tailored strategies, track adoption stages, identify and remove blockers, and maintain feedback loops while running workshops, demos, and outreach.
Summary Generated by Built In

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

We’re now looking for a Customer Success Engineer (CSE) to help engineering teams successfully adopt Kotlin on the backend in real-world production environments.

Currently, this role is focused on adoption – helping Java teams introduce Kotlin into existing applications. You’ll work directly with organizations to guide migration, integration, troubleshooting, and scaling, ensuring they move from initial experiments to successful production use.

In addition, you’ll proactively communicate with prospective users to help them understand the Kotlin adoption process, as well as design and implement the migration path. 

Responsibilities
  • Track and maintain visibility into organizations and their stage of Kotlin adoption (e.g., not started, evaluating, experimenting, production)
  • Proactively engage with organizations across different phases of their Kotlin adoption journey
  • Develop and recommend high-level adoption strategies tailored to each organization’s context
  • Identify and document blockers that hinder progress and propose ways to address them
  • Establish and manage feedback loops with development teams to ensure continuous alignment and improvement
We will be happy to have you on our team if you have:

Technical expertise

  • Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem
  • Proven experience migrating Java backend codebases to Kotlin
  • Experience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor)
  • Solid understanding of build tools and project structuring, including Maven and Gradle

Communication and customer engagement

  • Experience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical Consulting
  • Strong English communication skills, both written and spoken
  • Ability to lead workshops, demos, talks, meetups, and other public-facing activities
  • Comfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teams
  • Ability to effectively communicate with engineers, tech leads, and business stakeholders

System design and architecture

  • Ability to design and guide Kotlin adoption strategies for backend applications
  • Experience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices)

#LI-HYBRID
#LI-REMOTE
#LI-JP1

This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.

This position may also be eligible for additional compensation, such as an annual bonus, commission, or other incentive compensation, subject to the terms of the applicable plan or program.

The base salary range (per year) for this position in the posted work location(s) is
$96,000$180,000 USD

We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.

We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Skills Required

  • Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem
  • Proven experience migrating Java backend codebases to Kotlin
  • Experience with the Spring (Boot) ecosystem or similar frameworks (Quarkus, Micronaut, Ktor)
  • Solid understanding of build tools and project structuring, including Maven and Gradle
  • Experience in customer-facing technical roles (Solutions Engineering, Developer Advocacy, Technical Consulting)
  • Strong English communication skills, written and spoken
  • Ability to lead workshops, demos, talks, meetups, and other public-facing activities
  • Comfort with outbound engagement, identifying target companies and building relationships with engineering teams
  • Ability to design and guide Kotlin adoption strategies for backend applications
  • Experience designing backend systems using common architectural patterns (monolith, modulith, microservices)

JetBrains Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JetBrains and has not been reviewed or approved by JetBrains.

  • Fair & Transparent Compensation Fair & Transparent Compensation: Pay is considered market-competitive for many product and engineering roles in key locations, with published salary ranges on some postings aiding expectation-setting. Feedback suggests total compensation feels fair relative to local markets even if packages are positioned as “competitive but not top‑of‑big‑tech”.
  • Flexible Benefits Flexible Benefits: Work setup includes hybrid/remote options and flexible hours across many locations. The ability to work abroad for part of the year adds practical flexibility to where work gets done.
  • Leave & Time Off Breadth Leave & Time Off Breadth: Time off includes additional vacation days beyond local minimums in many countries. U.S. materials also highlight PTO, sick leave, and holidays, underscoring breadth beyond statutory baselines.

JetBrains Insights

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The Company
HQ: Praha 4
2,209 Employees
Year Founded: 2000

What We Do

JetBrains creates intelligent software development tools consistently used and trusted by 11.4 million professionals and 88 Fortune Global Top 100 companies. Our lineup of more than 30 products includes IDEs for most programming languages and technologies, such as IntelliJ IDEA, PyCharm, and others, as well as products for team collaboration, like YouTrack and TeamCity. JetBrains is also known for creating the Kotlin programming language, a cross-platform language used by more than 5 million developers worldwide yearly and recommended by Google as the preferred language for Android development. The company is headquartered in Prague, Czech Republic, and has offices around the world. JetBrains IDEs * IntelliJ IDEA (Java and Kotlin Developers) * PyCharm (Python developers) * PhpStorm (PHP developers) * GoLand (Go developers) * Rider (.NET developers) * CLion (C and C++ developers) * Rust Rover (Rust developers) * WebStorm (JavaScript & TypesScript developers) * RubyMine (Ruby and Rails developers) * DataGrip (Tool for multiple databases) * ReSharper (Extension for Visual Studio) * Fleet (Multilingual IDE and code editor) * Aqua (IDE for test automation engineers) .NET & Visual Studio: * Rider (IDE for .NET developers) * ReSharper (Extension for Visual Studio) * ReSharper C++ (Visual Studio Extension for C++ developers) * dotCover (.NET Unit Test Runner and Code Coverage Tool) * dotMemory (.NET Memory Profiler) * dotTrace (.NET Performance Profiler) * dotPeek (.NET decompiler and assembly browser) Team Tools: * TeamCity (Powerful CI out of the box) * YouTrack (Project management for all your teams) * Space (Intelligent code collaboration platform) * Datalore (Collaborative data science platform) * Qodana (Code quality platform for teams) Programming Languages: * Kotlin (Programming Language for the JVM and Android) * MPS (Create Your Own Domain-Specific Language) Education: * JetBrains Academy (Learn and Teach Computer Science) Profile by JetBrains s.r.o.

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