Top Remote Director of Operations Jobs

Leads business operations for the Patient Group, shaping strategy, operational frameworks, product and engineering roadmaps, cross-functional execution, growth initiatives, and strategic partnerships. Builds decision-making models, aligns senior stakeholders, manages dependencies, and leads a high-performing Business Operations team supporting patient acquisition and care experiences.

Build and operate Skillsoft’s commercial operations function across pricing, deal desk, contract negotiation, RFP support, CPQ, approval workflows, and contract lifecycle systems. The role will redesign end-to-end commercial processes, develop analytics and policies, support implementation and pilots, own exception handling, and drive continuous improvement. It will also lead pricing, discount, conversion, and deal data evaluations while serving as a commercial process owner and subject-matter expert.

Leads the design and operation of an integrated renewals and commercial operations function covering pricing, deal desk, contract negotiation, discount governance, and RFP resources. Redesigns processes using AI and automation, defines CPQ and contract lifecycle requirements, improves ARR and productivity, establishes commercial policies, monitors KPIs, and builds a high-performing team while partnering with Sales, Legal, and Finance.

Leads a team overseeing operational and compliance controls for a banking operations product organization. Provides strategic guidance on responsible AI adoption, identifies and manages operational and technology risks, strengthens governance and control practices, resolves control gaps, and communicates risk insights to senior management. The role also leads strategic initiatives, partners with stakeholders, develops talent, and drives improvements to the control environment.

Leads People data strategy and operations, overseeing Oracle HCM data quality, security, governance, audits, conversions, M&A integrations, and operational controls. Partners with IT, HR Operations, Payroll, Benefits, Compliance, Privacy, and Analytics to ensure trusted, secure, AI-ready workforce data. Manages data quality and security teams, offshore delivery, validation frameworks, access governance, remediation processes, and large-scale employee data loads.

Leads HR operations across a multi-site call center network, managing HR Partners and recruiting teams. Oversees employee relations, investigations, multi-state compliance, leadership coaching, high-volume hiring, staffing ramps, retention initiatives, and workforce metrics. Partners with operations and legal leadership to support performance, headcount governance, and consistent people practices for frontline hourly teams.

Directs operational units delivering fiscal intermediary services, maintaining standards, implementing policies and strategic objectives, managing performance, developing leaders, and coordinating across departments. The role oversees workloads, continuous improvement, customer service, payroll and processing initiatives, agency relationships, compliance, and service delivery. It requires strong business management, communication, organization, leadership, problem-solving, and administrative skills. Work is performed from a home office, with travel potentially required.

Leads strategy and operations for the global expansion organization, partnering with revenue leadership on segmentation, account scoring, capacity planning, quotas, metrics, forecasting, and operating cadence. Standardizes post-sale expansion motions, develops AI and automation strategy, and partners with systems and enablement teams to improve productivity. Builds analytical models and insights for leadership while hiring and managing a team of analysts and operations partners.

Leads company-wide business operations, planning cadences, resource allocation, strategic initiative execution, executive reporting, and operational analytics. Partners with the CEO, ELT, Finance, and People teams to translate strategy into goals, headcount plans, and measurable execution. Builds and manages a centralized team of program managers and business operators, improves decision-making infrastructure, and advances AI-driven automation across operating processes.

Leads Talent Acquisition Operations by building scalable hiring processes, capacity planning, technology roadmaps, AI automation, recruiter enablement, referral programs, candidate experience improvements, and operational reporting. Owns the TA technology ecosystem, vendor relationships, SOPs, analytics, and strategic programs while partnering cross-functionally with Finance, People Operations, and Engineering.

Own global sales strategy and operations for a rapidly scaling B2B travel technology company. Responsibilities include segmentation, account scoring, territory design, capacity modeling, goal setting, forecasting, pipeline reviews, QBRs, sales process design, and executive reporting. Lead AI strategy across prospecting, forecasting, deal execution, and coaching, while partnering with systems, finance, enablement, growth, and data teams. Build analyses directly and hire and manage a team of analysts and strategy partners.

Leads the Groups Contracts and Groups Bookings teams, owning group travel support operations from contract execution through booking and post-travel service. Oversees people development, BPO vendor performance, operational metrics, escalations, quality programs, process improvement, and cross-functional collaboration with Sales, Account Management, and Finance. Acts as a hands-on player/coach and contributes to broader Member Support strategy.

Leads strategy and operations for the partnerships organization, partnering with business development, partner success, finance, systems, and enablement. Owns segmentation, planning, metrics, pipeline reviews, partner economics, deal desk, and operating cadence. Develops AI strategy and productivity improvements across forecasting, partner scoring, and field insights. Builds analyses directly, influences senior revenue leaders, and hires and manages a team of analysts and operations partners.

Leads Engine’s global travel and spend support operation across lodging, flights, cars, and Engine X. Owns service levels, quality, customer satisfaction, cost efficiency, escalations, Customer Advocacy, BPO relationships, and 24/7 operational coverage. Partners with Product and Engineering on automation and tooling, manages senior leaders, improves processes using operational data, and develops premium support programs and future operations leaders.

Leads payer onboarding, transitions, ongoing payer operations, licensing, credentialing, audits, site inspections, and regulatory compliance for Babylist Health. Builds scalable processes, monitors payer performance, manages commercial and Medicaid operations, program-manages new business launches, and partners with billing, legal, product, contracting, and customer support. Manages and develops two direct reports while establishing the operational foundation for expanding clinical services.

Leads Engineering Operations by building the operating system connecting Product, Engineering, and Data strategy to measurable outcomes. Owns executive reporting, KPI and OKR definition, portfolio planning, software delivery reviews, capacity and headcount planning, risk and dependency tracking, and cross-functional decision-making. Partners with senior leaders across technology and business functions to improve delivery predictability, accountability, resource allocation, and organizational effectiveness.

Leads manufacturing operations for medium-voltage switchgear, integrated products, and small panels. Owns safety, quality, delivery, cost, productivity, capacity, and team development. Sets operating strategy, drives Lean practices and continuous improvement, manages capacity and production flow, ensures regulatory and customer compliance, develops senior manufacturing leaders, and coordinates cross-functional initiatives involving engineering, quality, supply chain, finance, and HR.

Consults to alternative asset firms and family offices on operational best practices, vendor oversight, fund accounting, controls, trade lifecycle management, audits, staffing and KPI-driven process improvements. Leads operations teams, implements policies, reduces operational risk, manages reconciliations, and supports strategic initiatives and technology alignment.

Leads Data Engineering, Data Governance, and BI/Analytics teams while owning enterprise data platform architecture, pipelines, governance, warehouse or lakehouse design, BI strategy, and data quality. Serves as the technical bridge between data teams and business stakeholders, manages the platform roadmap, and oversees governed data integration for Glean AI search and agent tools. This hands-on director role combines architecture, engineering, people leadership, strategic planning, and stakeholder partnership.

Leads pricing operations transformation, including launching new commercial models, translating pricing and product strategies into system requirements, and coordinating cross-functional implementation. Oversees product setup, quoting, billing, entitlements, usage tracking, governance, enablement, and productivity improvements. The role manages project plans, partners with IT and business teams, leads process and system transformation initiatives, and develops high-performing teams supporting SaaS commercial operations.

Leads NOVO’s delivery operating system across service desk, project delivery, onboarding, resource planning, reporting, and service quality. Establishes scalable processes, governance, KPIs, dashboards, capacity planning, escalation management, and continuous improvement practices. Coordinates cross-functional teams, improves customer experience and delivery predictability, manages operational systems, and champions automation and AI adoption. Oversees budgeting, resource optimization, team leadership, and operational accountability in a managed technology services environment.

Leads the Customer Operations organization, including managers, supervisors, and customer service representatives. Oversees high-volume customer communications, proactive outreach, workflow metrics, process improvement, and issue resolution. Partners with Sales, Product, and technical teams on customer satisfaction and cross-functional initiatives. Develops leaders, drives operational discipline, builds scalable processes and tools, and applies data, automation, and change management to improve performance.

Leads end-to-end operational execution across multiple federal government contract programs and distributed teams. Owns delivery performance, customer outcomes, workforce management, P&L, revenue, margin, forecasting, risk management, and operational readiness. Establishes operating cadence and accountability for Program Managers, drives corrective actions and program recovery, develops operational leaders, and partners with Finance, Contracts, Compliance, Growth, and Proposals on delivery, capture, and recompete success.

Serve as financial and strategic partner to technical leadership, owning budgeting, forecasting, variance analysis, and financial reporting for Product, AI, and Engineering. Support ERP modernization, develop financial tools and processes, lead core finance rhythms, prepare monthly operating reviews, coach junior staff, and collaborate with adjacent units to drive efficiencies, balance-sheet stewardship, and long-range planning.

The Director will lead analytics strategy and business operations for PSA Consumer Grading, overseeing measurement, reporting, forecasting, experimentation, and process improvement. The role combines hands-on analysis with management of two leaders, partnering with Data, Pricing, Product, and Finance. Responsibilities include developing metrics, conducting executive-level deep dives, translating insights into recommendations, improving analytical rigor, and applying AI to accelerate workflows.