Top Remote Director of Operations Jobs

Lead Headway’s customer experience operation across Agent Success, Customer Care, Programs, and Systems, managing over 100 employees and 800 partner agents. Own end-to-end support quality, performance, staffing, forecasting, costs, training, QA, procedures, systems, and AI-enabled automation. Partner with Product and R&D to improve customer experience and reduce support demand while developing a high-performing leadership team.

Leads sales compensation operations, including quota and crediting processes, commission calculations, data pipelines, audits, controls, governance, and payout accuracy. Manages and develops a high-performing team while administering Pigment and Salesforce, improving automation and data integrity, resolving exceptions, and partnering with Sales, Finance, and Revenue Operations leadership. Requires strong analytical, systems, stakeholder-management, and sales compensation expertise.

Leads sales compensation operations, including quota assignment, crediting, commission calculations, data pipelines, audits, governance, and payouts. Manages and develops an operations team while partnering with Sales, Finance, Revenue Operations, and senior leadership. Oversees Pigment and Salesforce administration, improves automation and data integrity, resolves exceptions, delivers operational reporting, and ensures compensation plans are executed accurately, transparently, and on schedule.

Supports enterprise planning and strategy execution for Optum Life Sciences by managing operating rhythms, planning and reporting cycles, governance, KPI tracking, dashboards, executive materials, and cross-functional initiative visibility. The role coordinates stakeholders across strategy, product, technology, data, commercial, finance, and operations; identifies risks and dependencies; improves accountability and execution; and uses approved AI tools to streamline planning and reporting.

Lead and scale Financial Operations covering Source-to-Pay, Global Payroll, Equity Administration, and Sales Commissions. Own P2P technology stack, ensure SOX compliance, support SEC disclosures and board reporting, drive AI-driven automation and process transformation, partner with cross-functional leaders, and hire and develop high-performing teams.

Lead Revenue Operations, owning CRM architecture, data infrastructure, forecasting, reporting, compensation and territory design, and oversight of Deal Desk and Enablement. Drive GTM alignment, implement revenue technology and AI-powered automation, and support PLG and enterprise motions to scale ARR and operational efficiency.

Lead AI alignment, roadmap, and execution for Operations & Service Delivery—prioritizing AI use cases, driving workflow transformation, governance, metrics, cross-functional delivery, and building AI operational capability and teams to realize business outcomes.

Lead multi-year strategic planning and annual operating cycles, evaluate portfolio tradeoffs, build financial models for capital allocation, and translate strategy into cross-functional execution plans with KPIs. Conduct market sizing, competitive analysis, scenario modeling, and track performance through operating cadences to identify bottlenecks and recommend solutions.

Lead enterprise strategy and roadmaps for manufacturing and quality digital services (MRP, MES/MOM, QMS, PLM, IoT/edge). Drive Factory 5.0 transformation, IT/OT standardization, plant cybersecurity, and sustainment of enterprise platforms. Improve OEE, reduce CoPQ, modernize planning, enable IoT telemetry/edge analytics, integrate supplier quality, govern programs, and develop service management and engineering teams across a matrixed organization.

Owns performance across 70+ bakeries, including sales, profitability, P&L, guest experience, operational excellence, and people results. Leads and develops District and Area Managers, builds succession pipelines, improves productivity and costs, ensures food safety and brand standards, translates company strategy into field execution, and partners cross-functionally on growth initiatives. Requires frequent bakery visits and hands-on leadership in a fast-growing, geographically dispersed business.

Lead operational performance for more than 50 bakeries across a designated region. Responsibilities include guiding district and store managers, managing budgets, labor, expenses, EBITDA, sales performance, talent development, succession planning, customer experience, store productivity, marketing execution, and cross-functional partnerships. The role requires extensive multi-unit restaurant or retail leadership experience, strong P&L and workforce planning expertise, technology proficiency, and frequent regional travel.

Leads Affirm’s global customer operations vendor strategy and BPO network, overseeing governance, performance, compliance, resiliency, cost optimization, AI-enabled servicing innovation, and executive escalations. Manages Vendor Managers across international markets, drives vendor selection and recovery, leads large-scale transformations and migrations, partners with analytics and cross-functional teams, and develops a high-performing, customer-centric organization.

Directs regional logistics operations across multiple sites, partnering with General Managers and customers to improve performance, safety, efficiency, and profitability. Owns complex customer relationships, develops value-added solutions, leads business reviews, monitors KPIs, and implements strategic programs. Provides leadership, coaching, and training while driving Lean Six Sigma continuous improvement and cross-functional initiatives. The role requires substantial supply chain leadership, budgetary responsibility, customer management, and frequent travel.

Own and re-architect finance operations end-to-end: build scalable, auditable systems for commissions, co-op, reconciliations, and controls; enforce AR/AP/payroll standards; manage outsourced controllership while bringing accounting closer in-house; ensure reporting integrity and partner with Data on warehouse-backed reconciliation.

Leads a multidisciplinary operations organization delivering new Netflix content experiences, including live events, games, podcasts, and emerging formats. Establishes scalable workflows, playbooks, launch processes, risk controls, and contingency plans for global releases. Partners with Content, Product, Engineering, Marketing, and Experience Design while communicating with executives. Builds and develops program, launch, and creative operations teams, personally guiding ambiguous high-profile launches and transitioning successful processes to regional merchandising teams.

Serve as financial and strategic partner to technical leadership, owning budgeting, forecasting, variance analysis, and financial reporting for Product, AI, and Engineering. Support ERP modernization, develop financial tools and processes, lead core finance rhythms, prepare monthly operating reviews, coach junior staff, and collaborate with adjacent units to drive efficiencies, balance-sheet stewardship, and long-range planning.

Lead multi-site pharmacy operations in Michigan, build and maintain clinic partnerships, drive patient acquisition and business growth, ensure regulatory and HIPAA compliance, manage regional finances and security, recruit and develop high-performing teams, and serve as liaison to community mental health centers.

As Senior Director of People Operations, you'll lead systems and programs that enhance employee experience, managing HR processes and analytics to drive operational excellence while ensuring compliance and scalability.

Lead end-to-end revenue cycle operations (eligibility, claims, denials, authorizations, contracts), scale team structure, implement AI/automation across workflows, and maintain KPI reporting and dashboards to drive collections and financial performance.

Lead financial planning and strategy for manufacturing operations, partner with operations to improve margins and working capital, forecast and report operations performance, provide financial leadership on initiatives and capital decisions, manage and develop the finance team, and improve FP&A processes.

The Director of Operations will build and manage Radius’s scalable operating model across four markets. Responsibilities include project and program management, prioritizing workstreams, developing knowledge systems, coordinating strategy and market cadences, tracking portfolio solutions and funder commitments, maintaining shared partnership protocols, and supporting communications and executive coordination. The role requires hands-on field engagement, cross-functional alignment, operational systems design, and regular travel to Radius markets.

Lead multi-site snow removal and base operations teams, develop operational objectives, policies, training and budgets, ensure safety and readiness, analyze performance metrics, manage vendors/customers, and travel frequently to support operations.

Own Salesforce and commercial systems as the enterprise system of record for pipeline, forecasting, and reporting. Define commercial metrics, data standards, and governance; improve data quality and adoption; build repeatable board and executive reporting; reconcile sales reporting with Finance; establish forecasting cadence and accountability; manage commercial systems roadmap and external implementation partners.

Lead global cloud and hybrid datacenter infrastructure teams to ensure reliable, scalable, and secure foundational services. Drive cloud governance, FinOps, Infrastructure-as-Code adoption (Terraform/CloudFormation), automation, and collaboration with SRE, security, and product engineering. Manage hiring, performance, and platform modernization for large-scale SaaS environments.

Lead product strategy and portfolio execution for Program Operations within state Medicaid and HHS. Define roadmaps, build business cases, prioritize investments, shape go-to-market plays, and partner across Growth, Technology, Finance, Operations, and clients to modernize operations, improve profitability, ensure compliance, and drive measurable customer and financial outcomes.