Top Remote Director of Operations Jobs

Leads specialty pharmacy channel operations for Revolution Medicines’ US market, including partner account management, launch readiness, operational processes, governance, performance monitoring, issue resolution, SOPs, data validation, and patient access improvement. Collaborates across Distribution, Patient Services, Market Access, Commercial Operations, Finance, Legal, Supply Chain, and Business Insights. Manages channel agreements, partner performance, training, and a high-performing team.

Leads clinical service expansion, protocol and workflow development, quality measurement, telehealth operating strategy, compliance with clinical standards, and affiliate clinical relationships. Partners with product, operations, and medical leadership to launch and improve virtual care services, staffing models, licensing, scheduling, onboarding, and reimbursement processes. This strategic and operational role requires a direct clinical background but does not provide direct patient care.

Provides operational leadership for global Phase II/III oncology clinical trials, overseeing clinical operations teams, CROs, vendors, budgets, timelines, quality, and inspection readiness. Leads study planning and execution, risk mitigation, TMF oversight, regulatory inspection preparation, outsourcing strategy, and cross-functional collaboration. Manages and mentors CTMs, CRAs, and other clinical operations staff while driving process improvement and compliance with GCP, ICH guidelines, and applicable regulations.

Lead end-to-end revenue cycle operations (eligibility, claims, denials, authorizations, contracts), scale team structure, implement AI/automation across workflows, and maintain KPI reporting and dashboards to drive collections and financial performance.

Lead financial planning and strategy for manufacturing operations, partner with operations to improve margins and working capital, forecast and report operations performance, provide financial leadership on initiatives and capital decisions, manage and develop the finance team, and improve FP&A processes.

Leads Customer Success Operations by building retention models, digital engagement programs, and scalable operating processes. Owns Customer Success Platform deployment and optimization, including health scoring, workflows, automation, and predictive insights. Develops dashboards, forecasting, capacity models, and performance metrics while driving cross-functional governance and organizational change. Builds and manages the Customer Success Operations team, improving retention, efficiency, adoption, and customer outcomes without proportional cost growth.

Leads sales operations and enablement for CareBenefits, managing Sales Support and Events teams. Develops sales processes, training programs, enablement strategies, content, and resources for Sales and Account Management teams. Oversees proposals, opportunity management, Salesforce quality assurance, events, customer advisory boards, and cross-functional initiatives while partnering with Sales, Marketing, Product, and Communications leadership.

Leads large-scale workers’ compensation bill review operations, overseeing service delivery, client satisfaction, workforce planning, process optimization, budgets, and business growth. Manages multiple leadership layers and operational teams while establishing performance goals, monitoring service metrics, driving automation and AI initiatives, and partnering with technology, product, quality, compliance, sales, and clients. Requires extensive healthcare, claims, payment integrity, or medical bill review leadership experience.

Directs federal DOJ IT service contract execution, serving as the contractor’s authoritative government liaison. Leads program planning, resource commitments, risk mitigation, cost and schedule control, performance reporting, cross-functional service integration, and compliance with DOJ policies, contract requirements, and ITIL practices. Requires PMP certification, 10+ years of federal IT program management experience, U.S. citizenship, and an active Top Secret clearance with SCI eligibility.

Directs regulatory operations for a biotech company, overseeing Veeva Vault RIM administration, health authority archives, submission management, training, reporting, SOPs, and system validation. Provides eCTD/CTD publishing and quality control for major submissions such as INDs and BLAs, coordinates internal regulatory functions and external vendors, and maintains submission templates and regulatory information management processes.

Partner with the CEO and senior leaders to shape enterprise priorities, structure complex decisions, drive strategy execution, establish KPIs, resolve cross-functional trade-offs, and lead high-impact initiatives. Serve as a trusted advisor and operator who extends the CEO’s impact, creates organizational alignment, and improves workflows through AI and emerging tools.

Leads and scales Central Clinical Operations across training, data management, project management, clinical coordination, and study startup. Builds teams, processes, workflows, and performance measures; oversees hiring and manager development; aligns central and site operations; and ensures study readiness, data quality, training competency, regulatory compliance, and audit readiness. Partners cross-functionally with clinical, quality, regulatory, business development, and site leadership teams to improve network-wide study execution.

Leads Revenue Operations and Sales Operations for a B2B SaaS company, overseeing capacity planning, territory and quota design, board reporting, pipeline and win-rate analysis, forecasting, cohort analysis, deal desk analytics, and renewal and expansion reporting. Manages the Salesforce, Power BI, Workato, and Clari stack, leads the RevOps team, partners with Sales and Finance, and identifies AI applications for reporting and workflow improvement.

Leads and scales Phoenix’s client services organization across customer success, support, onboarding, technical escalations, and account management. Owns retention, merchant health, service standards, operational metrics, dashboards, and process improvements. Partners with Product, Engineering, CRM, Payments, Checkout, and Growth teams to resolve issues, improve launches, increase platform adoption, and drive merchant outcomes. Builds scalable systems, manages high-performing teams, and develops automation and self-service capabilities.

Own Salesforce and commercial systems as the enterprise system of record for pipeline, forecasting, and reporting. Define commercial metrics, data standards, and governance; improve data quality and adoption; build repeatable board and executive reporting; reconcile sales reporting with Finance; establish forecasting cadence and accountability; manage commercial systems roadmap and external implementation partners.

Build and lead the company’s revenue operations function, owning pipeline management, forecasting, CRM administration, analytics, planning, enablement, onboarding, and pursuit processes. The role supports Growth and Strategy teams, establishes reliable reporting and business cadence, drives CRM adoption, develops capacity and territory models, and improves forecast accuracy. This hands-on founding leader will work closely with the CRO and scale the function as the organization grows.

Leads revenue operations across the full customer lifecycle, owning forecasting, pipeline analytics, GTM systems, CRM governance, customer health scoring, planning infrastructure, and revenue reporting. Partners with Sales, Marketing, Finance, Energy Markets, and Customer Success to improve productivity, standardize processes, connect contracted value to realized revenue, and surface risks and opportunities. Manages a team spanning sales productivity, analytics, and operations.

Leads engineering operations, security, DevOps, quality engineering, cloud infrastructure, corporate IT, data integrations, and customer-facing technical escalations. Owns security strategy and compliance, incident management, on-call practices, reliability metrics, CI/CD, infrastructure as code, and production operations. Develops managers and senior engineers, restructures inherited teams, establishes service-level agreements, and drives automation and operational efficiency across the organization.

Leads global financial operations across accounts payable, accounts receivable, revenue operations, billing, collections, disbursements, and cash flow management. Oversees financial systems, automation, reporting, internal controls, compliance, vendor processes, and process improvement. Builds and develops high-performing teams while partnering with executive leadership, Accounting, FP&A, Sales, Procurement, Legal, and IT to support scalable financial performance.

Leads workers’ compensation claims operations analytics and continuous improvement. Builds real-time reporting, identifies operational risks and root causes, coordinates cross-functional solutions, and tracks outcomes across spend categories. Partners with Analytics, IT, Product, Data Science, and Shared Services to develop scalable reporting, automation, self-service tools, and AI-enabled capabilities. Establishes business requirements, operating roadmaps, standard work, and governance while developing talent and supporting data-driven decision-making.

Leads global enterprise application development and operations, overseeing SAP ECC on HANA and related systems. Responsibilities include application strategy, delivery, reliability, governance, testing, deployments, patching, compliance, issue resolution, budgeting, staffing, vendor management, and stakeholder engagement. The role ensures business continuity, security, performance, and operational excellence across critical enterprise applications.

Lead global cloud and hybrid datacenter infrastructure teams to ensure reliable, scalable, and secure foundational services. Drive cloud governance, FinOps, Infrastructure-as-Code adoption (Terraform/CloudFormation), automation, and collaboration with SRE, security, and product engineering. Manage hiring, performance, and platform modernization for large-scale SaaS environments.

Leads distribution center operations covering warehouse receipt, inventory, order fulfillment, shipping, fleet management, route planning, and delivery. Oversees regulatory compliance, safety training, staffing, performance management, budgets, operating expenses, facility layout, and process improvement. Partners with sales, merchandising, customers, and vendors to ensure cost-effective, accurate delivery and effective supply chain performance.

Lead product strategy and portfolio execution for Program Operations within state Medicaid and HHS. Define roadmaps, build business cases, prioritize investments, shape go-to-market plays, and partner across Growth, Technology, Finance, Operations, and clients to modernize operations, improve profitability, ensure compliance, and drive measurable customer and financial outcomes.

Leads corporate strategy and operational priorities for the Employer function. Partners with executives, conducts market and competitive analysis, identifies growth opportunities, develops strategic frameworks, and drives cross-functional initiatives. Acts as a senior leadership advisor, coordinates stakeholders and resources, prepares executive communications, and supports external relationships, industry events, partnerships, and strategic messaging.