Top Remote Director of Operations Jobs

Lead end-to-end revenue cycle operations (eligibility, claims, denials, authorizations, contracts), scale team structure, implement AI/automation across workflows, and maintain KPI reporting and dashboards to drive collections and financial performance.

Lead financial planning and strategy for manufacturing operations, partner with operations to improve margins and working capital, forecast and report operations performance, provide financial leadership on initiatives and capital decisions, manage and develop the finance team, and improve FP&A processes.

The Director of Operations will build and manage Radius’s scalable operating model across four markets. Responsibilities include project and program management, prioritizing workstreams, developing knowledge systems, coordinating strategy and market cadences, tracking portfolio solutions and funder commitments, maintaining shared partnership protocols, and supporting communications and executive coordination. The role requires hands-on field engagement, cross-functional alignment, operational systems design, and regular travel to Radius markets.

Leads Customer Success Operations by building retention models, digital engagement programs, and scalable operating processes. Owns Customer Success Platform deployment and optimization, including health scoring, workflows, automation, and predictive insights. Develops dashboards, forecasting, capacity models, and performance metrics while driving cross-functional governance and organizational change. Builds and manages the Customer Success Operations team, improving retention, efficiency, adoption, and customer outcomes without proportional cost growth.

Leads sales operations and enablement for CareBenefits, managing Sales Support and Events teams. Develops sales processes, training programs, enablement strategies, content, and resources for Sales and Account Management teams. Oversees proposals, opportunity management, Salesforce quality assurance, events, customer advisory boards, and cross-functional initiatives while partnering with Sales, Marketing, Product, and Communications leadership.

Provides executive leadership for healthcare system operations, advising the SVP on strategy, administration, staffing, budgets, contracts, quality, safety, compliance, and performance. Oversees departments and divisions, drives operational improvement, manages change, develops talent, supports patient-centered care, builds stakeholder relationships, and monitors financial, quality, productivity, and satisfaction outcomes. Leads strategic planning, business development, benchmarking, and multiple projects across UC Health.

Lead multi-site snow removal and base operations teams, develop operational objectives, policies, training and budgets, ensure safety and readiness, analyze performance metrics, manage vendors/customers, and travel frequently to support operations.

Leads psychiatric and therapy clinical operations across community health center partnerships. Oversees clinical staff, care quality, productivity, workflows, EMR utilization, compliance, partner relationships, contract performance, and program launches. Provides 10–15 hours of direct psychiatric patient care weekly within licensure scope and supports organizational growth, training, reporting, and operational standardization.

Leads enterprise AI strategy and operations by building AI product portfolios, agentic workflows, copilots, intelligent applications, and human-AI experiences. Partners with executives, engineering, data science, security, and business teams to prioritize opportunities, establish roadmaps, redesign workflows, drive adoption, govern AI initiatives, and measure business value. Builds and leads AI product management teams while overseeing organizational change and cross-functional portfolio governance.

Owns go-to-market analytics, forecasting, sales performance reporting, and GTM operating cadence. Leads annual planning, develops performance metrics, prepares executive and board reporting, and partners with finance, data, and marketing to improve revenue processes and systems. Uses SQL, CRM, analytics, and forecasting tools to identify trends, risks, opportunities, and operational improvements.

Leads global sales operations and excellence strategy, governance, forecasting, pipeline management, CRM adoption, analytics, territory planning, quota setting, and incentive design. Partners with regional leaders to standardize processes while supporting local execution. Assesses sales capabilities, identifies skill gaps, and oversees targeted training and development programs. Coordinates cross-functional initiatives with Finance, Marketing, and HR to improve sales performance, operational efficiency, customer experience, and measurable business results.

Leads large-scale workers’ compensation bill review operations, overseeing service delivery, client satisfaction, workforce planning, process optimization, budgets, and business growth. Manages multiple leadership layers and operational teams while establishing performance goals, monitoring service metrics, driving automation and AI initiatives, and partnering with technology, product, quality, compliance, sales, and clients. Requires extensive healthcare, claims, payment integrity, or medical bill review leadership experience.

Directs federal DOJ IT service contract execution, serving as the contractor’s authoritative government liaison. Leads program planning, resource commitments, risk mitigation, cost and schedule control, performance reporting, cross-functional service integration, and compliance with DOJ policies, contract requirements, and ITIL practices. Requires PMP certification, 10+ years of federal IT program management experience, U.S. citizenship, and an active Top Secret clearance with SCI eligibility.

Directs regulatory operations for a biotech company, overseeing Veeva Vault RIM administration, health authority archives, submission management, training, reporting, SOPs, and system validation. Provides eCTD/CTD publishing and quality control for major submissions such as INDs and BLAs, coordinates internal regulatory functions and external vendors, and maintains submission templates and regulatory information management processes.

Partner with the CEO and senior leaders to shape enterprise priorities, structure complex decisions, drive strategy execution, establish KPIs, resolve cross-functional trade-offs, and lead high-impact initiatives. Serve as a trusted advisor and operator who extends the CEO’s impact, creates organizational alignment, and improves workflows through AI and emerging tools.

Leads and scales Central Clinical Operations across training, data management, project management, clinical coordination, and study startup. Builds teams, processes, workflows, and performance measures; oversees hiring and manager development; aligns central and site operations; and ensures study readiness, data quality, training competency, regulatory compliance, and audit readiness. Partners cross-functionally with clinical, quality, regulatory, business development, and site leadership teams to improve network-wide study execution.

Own the end-to-end Medical, Legal, and Regulatory review process for commercial materials, including workflows, timelines, approvals, reporting, and asset lifecycle management in Veeva PromoMats. Coordinate commercial meetings, conferences, sponsorships, vendors, budgets, logistics, and compliance activities. Develop operational processes, KPIs, SOPs, and training while partnering across Marketing, Medical, Legal, Regulatory, Market Access, Sales, and Commercial Operations.

Leads Revenue Operations and Sales Operations for a B2B SaaS company, overseeing capacity planning, territory and quota design, board reporting, pipeline and win-rate analysis, forecasting, cohort analysis, deal desk analytics, and renewal and expansion reporting. Manages the Salesforce, Power BI, Workato, and Clari stack, leads the RevOps team, partners with Sales and Finance, and identifies AI applications for reporting and workflow improvement.

Leads and scales Phoenix’s client services organization across customer success, support, onboarding, technical escalations, and account management. Owns retention, merchant health, service standards, operational metrics, dashboards, and process improvements. Partners with Product, Engineering, CRM, Payments, Checkout, and Growth teams to resolve issues, improve launches, increase platform adoption, and drive merchant outcomes. Builds scalable systems, manages high-performing teams, and develops automation and self-service capabilities.

Own Salesforce and commercial systems as the enterprise system of record for pipeline, forecasting, and reporting. Define commercial metrics, data standards, and governance; improve data quality and adoption; build repeatable board and executive reporting; reconcile sales reporting with Finance; establish forecasting cadence and accountability; manage commercial systems roadmap and external implementation partners.

Build and lead the company’s revenue operations function, owning pipeline management, forecasting, CRM administration, analytics, planning, enablement, onboarding, and pursuit processes. The role supports Growth and Strategy teams, establishes reliable reporting and business cadence, drives CRM adoption, develops capacity and territory models, and improves forecast accuracy. This hands-on founding leader will work closely with the CRO and scale the function as the organization grows.

Leads revenue operations across the full customer lifecycle, owning forecasting, pipeline analytics, GTM systems, CRM governance, customer health scoring, planning infrastructure, and revenue reporting. Partners with Sales, Marketing, Finance, Energy Markets, and Customer Success to improve productivity, standardize processes, connect contracted value to realized revenue, and surface risks and opportunities. Manages a team spanning sales productivity, analytics, and operations.

Leads engineering operations, security, DevOps, quality engineering, cloud infrastructure, corporate IT, data integrations, and customer-facing technical escalations. Owns security strategy and compliance, incident management, on-call practices, reliability metrics, CI/CD, infrastructure as code, and production operations. Develops managers and senior engineers, restructures inherited teams, establishes service-level agreements, and drives automation and operational efficiency across the organization.

Leads CERIS non-clinical operations, including strategic planning, workforce and production planning, process standardization, procurement, data capture, revenue cycle management, and closing functions. Oversees operational departments, drives continuous improvement and scalability, monitors performance metrics, ensures HIPAA compliance, and mentors employees. Partners with audit and payment integrity leaders to achieve organizational objectives and improve client value and experience.

Lead and scale Compliance Operations across multi-state home care operations. Set strategy, own day-to-day execution, partner with Product and Engineering to build tech-enabled solutions, run state licensing audits and audit-readiness, translate regulatory changes into operational protocols, develop KPIs and dashboards, and build a high-performing team to enable safe, scalable market expansion.