Top Operations Jobs in San Diego, CA

Manage critical workflows in the property transaction lifecycle, handling vendor relations, exception resolution, and AI validation. Drive operational efficiency and improve workflows.

Provide hands-on IT support and operations across identity, endpoints, SaaS, and office infrastructure. Administer IAM, MDM, ITSM, and VDI platforms; automate workflows with scripting and IaC; troubleshoot across SaaS, endpoint, identity, and network layers; maintain documentation and participate in on-call rotations.

Provide operational support and project manage partner/product onboarding, train partners on tools, lead implementation and release projects, resolve escalated issues, manage large partner relationships, ensure compliance and risk escalation.

Support post-booking operational health for Capital One Flights by monitoring queues and metrics, triaging escalations, investigating bugs, validating servicing features, maintaining playbooks, coordinating onboarding and launches, and partnering with cross-functional teams to drive automation, AI-assisted tooling, and continuous improvement of customer servicing workflows.

Support operational health and performance of Flights inventory and booking systems. Monitor bookability and metrics, assist bug triage and escalations, validate supplier integrations, maintain fare mapping and configurations, support NDC and connectivity initiatives, use dashboards and AI tools for investigations, and collaborate cross-functionally to improve inventory quality and customer experience.

Lead global Revenue Operations combining GTM planning, process, and systems. Own GTM architecture, territory and quota design, capacity and comp modeling. Drive GTM tech stack (Salesforce, CPQ, Anaplan, Xactly), revenue automation, data governance, and forecasting cadence. Partner with Sales, Marketing, Customer Success, Finance, and Data to align strategy, automate CRM workflows, and measure outcomes. Hire and develop a cross-functional planning and systems team.

Lead execution of prediction market strategy and game-day operations across Sportsbook and Predictions. Launch timely markets, coordinate cross-functional go-to-market campaigns, prioritize merchandising, respond to live moments, and use data to refine sport-specific strategies while maintaining centralized planning and timelines.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, maintain real-time order status and tracking, operate printing/scanning equipment, streamline workflows to meet daily objectives, and support operational projects while delivering excellent customer service.

Contract Workforce Management analyst responsible for administering and optimizing Assembled, producing volume and staffing forecasts, building and refining agent schedules across channels, and monitoring/improving SLA performance both in real time and historically. Works independently with operations leadership to align schedules to demand and drive SLA improvements.

Execute day-to-day banking transactions (checks, wires, ACH) with accuracy and timeliness, handle exceptions and escalations, follow banking SOPs and regulatory requirements, assist with daily controls and reporting, support cross-functional requests, and propose/process workflow improvements under senior guidance.

Process domestic and international wires, ACH, check disbursements, and journal entries; review LOAs; handle exceptions with AML/Legal/Risk; follow SOPs and daily controls; respond to client and internal inquiries within SLAs.

Process and approve teller transactions, support customer experience, perform routine to moderately complex operational tasks, assist branch manager with scheduling and operations, identify and escalate fraud or operational issues, ensure compliance with policies, promote digital banking, and motivate staff to meet business objectives.

Process and approve teller transactions, support customers and digital solutions, perform routine to moderately complex operational tasks, assist branch manager with scheduling, resolve teller-line issues and escalations, identify customer needs, uphold compliance and risk controls, and motivate branch staff.

Support branch operations and customer experience by processing teller transactions, resolving daily teller-line issues, assisting the branch manager with operational tasks and scheduling, identifying customer needs and potential fraud, and escalating concerns while adhering to policies and risk controls.

Process and approve teller transactions, support customers and resolve operational issues, assist branch manager with scheduling and operational tasks, identify fraud/risk, and connect customers to digital solutions while following policies and compliance.

Provide teller and branch operational support, process and approve transactions, resolve customer issues, promote digital solutions, assist branch manager with scheduling and operations, escalate risks and compliance concerns, and motivate staff to meet business objectives.

The Senior Director will optimize marketplace operations, manage incident lifecycles, and lead a team to drive growth and data reliability.

Lead and build a Field Alliances Operations theater team to support partner ecosystem. Drive territory planning, quota/goaling processes, KPIs, onboarding, process improvements, cross-functional alignment, and operational excellence for Alliances leaders.

Process membership and deposit accounts and manage loan funding by reviewing documentation, coordinating with internal teams, disbursing funds, and ensuring regulatory compliance. Serve as primary member contact for account opening and loan inquiries, validate eligibility and signatures to prevent fraud, and support software testing and process improvements.

Lead and expand the QA program for disputes and broader Risk Operations, govern BPO QA, run calibrations, maintain scorecards, analyze QA findings for trends and compliance (Reg E/Reg Z/CFPB), produce performance reporting, support audits, and partner with Operations, Compliance, and L&D to drive corrective actions and training.

Lead development and governance of disputes training for internal and BPO teams. Design curriculum aligned to Reg E/Reg Z/CFPB, use QA data to prioritize content, manage onboarding and readiness standards, track learning effectiveness, and partner with Compliance, QA, and Ops to ensure audit-ready, consistent training across Risk Operations.

Lead and scale internal IT support, manage day-to-day ticketing and SLAs, improve processes, tooling, and automation, oversee identity/endpoint/security practices, build documentation and playbooks, and partner cross-functionally to align support with infrastructure and security strategy.

Manage a subset of complex or sensitive work orders, coordinate vendors and residents, schedule and sequence project work, handle escalations, maintain data accuracy, and support continuous process improvement and training.

Lead Day 2 Payments operations overseeing ACH, checks, returns, adjustments, incident and exception management. Manage ~30 associates (3 direct reports), drive service levels, risk mitigation, compliance, audit remediation, and process modernization with product and technology partners to automate and monitor transactions across payment rails.

Lead a fulfillment center team for the Jackpocket lottery courier product, manage shift scheduling and attendance, troubleshoot operational issues, handle high-value ticket redemptions, manage inventory and supplies, recruit/train and motivate staff, and ensure safety, regulatory compliance, and production targets across nights, weekends, and holidays.