Top Tech Jobs & Startup Jobs in Rochester, NY

The BPO Program Manager will drive efficiency in third-party BPO partnerships, manage program budgets, analyze data for trends, collaborate with customer success teams, and implement process improvements. The role requires international travel and oversight of BPO leadership.

As a Call Center Servicing Specialist at Hometap, you'll provide exceptional customer service by responding to homeowner inquiries via calls and emails. You'll also explain investment and insurance documents, create settlement statements, and review subordination requests, while maintaining accurate records in the system.

As a Processing Manager at Hometap, you will lead a team that processes homeowner investment applications. Responsibilities include managing processing procedures, ensuring adherence to guidelines, training team members, and collaborating with internal teams to enhance processes and address escalations. You will also focus on improving cycle times and reporting to management.

The Senior Product Manager at Webflow will lead a team focused on evaluating, designing, and scaling collaboration features. They will work closely with cross-functional teams to execute the roadmap and improve customer experiences for strategic clients.

As a Senior Software Engineer, you will build and maintain Webflow's internal design system, create scalable and accessible UI components, work closely with cross-functional teams, and develop strategies to migrate legacy systems.

As a Senior GTM Data Analyst, you will analyze complex datasets to provide actionable insights for the Go-to-Market teams, develop predictive models for revenue outcomes, and utilize various data visualization tools in collaboration with cross-functional stakeholders.

The Senior Implementation Consultant engages with clients to enhance their clinical data strategies using the elluminate platform. Responsibilities include providing expert consulting, implementing technical solutions, conducting workshops, and ensuring customer satisfaction through effective training and support.

The Senior External Data Specialist manages external data processing throughout the clinical trial lifecycle, ensuring high-quality data and compliance with SOPs and regulatory standards. Responsibilities include acting as a liaison for external data issues, performing quality control checks, overseeing data entry, and ensuring alignment between clinical databases and external vendor data.

The Senior Data Engineer will design and architect data pipelines and ETL processes, maintain data lakehouse solutions, optimize data strategies across cloud platforms, mentor junior engineers, and ensure the high availability of data infrastructure while collaborating with data scientists for advanced analytics initiatives.

As a Business Development Representative, you will leverage your past audit and accounting experience to cultivate new business opportunities, engage with senior executives, and create effective sales prospecting strategies for potential clients. You will be expected to track your activities in Salesforce and work collaboratively with the sales team to exceed targets.

The Senior Sales Engineer at Red Canary will support Account Executives in pre-sales interactions, conduct custom presentations, facilitate proof-of-concept demonstrations, and assess customer needs in the context of cybersecurity solutions. The role requires deep understanding of security principles and cloud infrastructure, as well as strong communication and problem-solving skills to advocate for clients.

The Senior Product Security Engineer will enhance the product security program by collaborating with product teams, ensuring secure software development practices, conducting threat modeling and attack surface analysis, and mentoring junior team members. They will also implement security standards throughout the development lifecycle and ensure vulnerabilities are resolved efficiently.

As a Senior Manager of Field Marketing, you will develop and execute marketing strategies to drive demand generation, brand awareness, and customer expansion. Your leadership role involves collaborating with sales and marketing teams to optimize pipeline generation, managing a team for program delivery, and analyzing data to improve marketing effectiveness.