Top Senior IT Jobs in Rochester, NY

Leads enterprise network security architecture, engineering, and modernization across cloud and on-premises environments. Designs firewalls, WAF, DDoS protection, Azure connectivity, microsegmentation, Zero Trust, SASE, and SD-WAN solutions. Serves as a Level 3 incident escalation point, drives root-cause analysis and resilience improvements, establishes automation and DevSecOps standards, and mentors engineers. Partners with stakeholders and vendors to deliver secure, scalable network security platforms.

Manage full-lifecycle recruiting for technical and IT roles, including sourcing passive candidates, building talent pipelines, partnering with hiring managers, screening applicants, conducting initial interviews, and guiding candidates through the hiring process. The role also provides market intelligence on IT talent and compensation while recruiting for positions such as program managers, AI architects, AI engineers, technical product managers, and product owners.

Lead enterprise automation and agentic AI initiatives, owning the automation and integration stack and Center of Excellence. Build secure, reusable workflows and integration frameworks using platforms such as Zapier, Claude, and Glean. Establish governance, standards, documentation, and prioritization practices while partnering with IT, innovation teams, engineers, business stakeholders, and executives. Identify operational inefficiencies, develop automation roadmaps, and deliver scalable systems with secure data handling, access controls, human oversight, and measurable business impact.

Owns the strategy, roadmap, backlog, and delivery of commercial IT platforms including CRM, customer portals, e-commerce, CPQ, marketing automation, and analytics. Translates business needs into user stories and measurable outcomes, improves commercial processes, coordinates vendors and delivery teams, and ensures integrations, data governance, security, compliance, and stakeholder alignment across international business units.

Manages deskside IT support staff and contingent workers, overseeing performance, development, ticket queues, asset tracking, customer support, vendor relationships, and service metrics. Provides hands-on support for hardware, mobile devices, A/V equipment, accounts, permissions, business applications, and infrastructure. Leads projects, coordinates upgrades and escalations, ensures policy and training compliance, and supports regional sites with up to 25% travel.

Produces, edits, and manages technical documentation, including plans, procedures, reports, and customer deliverables. Collaborates with technical subject matter experts to translate complex information into clear content, ensuring consistency, accessibility, formatting, and Section 508 compliance. Manages document versions, repositories, deadlines, and requests; performs root cause analysis on documentation issues; improves templates and workflows; and supports stakeholder communication, onboarding, and process improvement.

Build and operate AWS infrastructure for Windows and IIS applications using Terraform, CI/CD pipelines, and automation. Migrate on-premises workloads to AWS, troubleshoot application and infrastructure issues, implement monitoring and security hardening, automate patching and credential or certificate rotation, and support ECS containerization. Collaborate with application, development, and security teams while reviewing infrastructure code and maintaining production services. Occasional after-hours maintenance or outage support is required.

Produces, edits, and improves technical documentation, including plans, procedures, reports, and customer deliverables. Collaborates with subject matter experts to translate complex concepts into accessible content, manages document versions and deadlines, ensures template and Section 508 compliance, prioritizes requests, resolves documentation issues, and improves editing workflows and processes.

Leads complex enterprise IT projects and software implementations, managing scope, schedules, budgets, resources, vendors, risks, quality, and stakeholder communications. Provides project team leadership, executive reporting, process improvement, and mentorship to junior project managers. Partners across functions to deliver business value and applies Agile, hybrid project management, and AI-enabled practices.

Designs, develops, and maintains instructional curricula for Seabee Steelworkers. Responsibilities include analyzing training and media requirements, creating objectives, tests, storyboards, flow diagrams, lessons, and technology-based learning solutions. The role collaborates with subject matter experts to ensure technical accuracy and maintains the integrity of training materials and evaluation plans. Candidates need extensive Seabee Steelworker and Naval Construction Force experience, strong written communication skills, U.S. citizenship, and eligibility for an IT Level II CAC.

Leads the design, implementation, and optimization of enterprise infrastructure, cloud services, identity, endpoint management, and monitoring systems. Drives automation, security hardening, incident response, root-cause analysis, migrations, disaster recovery, and operational improvements. Mentors junior administrators, maintains technical documentation, manages vendor escalations, and supports cross-functional technology initiatives. Requires strong infrastructure, cloud, security, troubleshooting, scripting, observability, and IT service management expertise.

Provides embedded training and end-user support for Oracle Health EHR workflows. Coordinates site-specific support and refresher training, facilitates classes and office hours, assesses learning gaps, develops job aids and training content, tracks user feedback, validates proficiency, and supports workflow changes, adoption, and communications across distributed healthcare sites.

Leads enterprise IT operations supporting cloud infrastructure, applications, identity services, cybersecurity coordination, change governance, and end-user support. Oversees Azure modernization, ServiceNow and Microsoft 365 operations, production releases, compliance activities, incident response, vendors, contractors, and cross-functional technical teams. Provides strategic guidance on modernization, service transformation, operational readiness, and technology investments supporting federal programs and mission operations.

Develop and implement agentic and generative AI solutions, including LLMs, RAG, AI security, and related platforms. Support research and development, technical proposals, prototyping, and client consulting. Apply data science and engineering best practices, integrate and analyze data, gather requirements, and translate technical concepts for clients and stakeholders.

Develops and maintains synchronous and asynchronous training content for new IT processes using the ADDIE model. Creates courseware, lesson plans, simulations, job aids, assessments, and multimedia learning assets. Collaborates with stakeholders to document workflows, revise SAP processes, ensure Section 508 and SCORM compliance, conduct quality assurance, deploy training through learning platforms, and measure effectiveness. Requires extensive SAP, instructional development, technical writing, communication, and virtual training experience.

Develop and maintain enterprise Java web applications using Spring Boot, REST, SOAP, SQL, and Flyway. Lead secure software development across the SDLC, including CI/CD automation, testing, vulnerability scanning, production support, troubleshooting, and root-cause analysis. Collaborate on integrations, modernization, Agile delivery, technical documentation, and application architecture. Evaluate and implement AI-enabled capabilities while maintaining security and regulatory compliance. The role is remote and requires eligibility for Public Trust screening.

Leads project management, Agile delivery, and business process analysis across multiple Scrum and Kanban teams. Responsibilities include schedule and milestone tracking, risk mitigation, Agile ceremony facilitation, Jira workflow management, requirements gathering, user story creation, process optimization, and Confluence documentation. The role coordinates cross-functional stakeholders, monitors sprint metrics, maintains delivery roadmaps, and uses AI tools to improve tracking, automation, and reporting.

Own day-to-day IT operations for a global remote workforce, including end-user support, device and access management, onboarding and offboarding, internal systems administration, security controls, compliance audits, process automation, vendor management, and asset tracking. The role partners with Compliance, Engineering, DevOps, and HR to maintain reliable, secure, and efficient IT infrastructure while supporting growth and regulated-industry requirements.

Leads global strategic sourcing and category management for IT and indirect spend. Develops sourcing strategies, negotiates contracts, manages supplier performance and risk, drives cost savings and procurement transformation, ensures compliance, and leads a global sourcing team. Partners with IT, Finance, Legal, Operations, and business stakeholders across regions while monitoring KPIs and improving sourcing processes.

Provides embedded training and end-user support for Oracle Health EHR workflows in the Veterans Affairs EHR modernization program. Coordinates site-specific support, refresher training, office hours, coaching, job aids, and learning interventions. Assesses training gaps, tracks user feedback and recurring issues, recommends content updates, validates proficiency, and supports change-management activities. Collaborates with SMEs, local sites, training stakeholders, and program offices to improve adoption and readiness.

Manages the full lifecycle of patient safety and compliance cases for OPTN member organizations. Responsibilities include intake, triage, clinical review, investigations, stakeholder coordination, corrective action tracking, trend analysis, reporting, documentation, and process improvement. The role supports HRSA and OPTN committees, handles sensitive healthcare information, manages multiple concurrent cases, and assesses compliance risks and patient safety concerns.

Leads provider contracting and network development for the World Trade Center Health Program. Responsibilities include assessing network gaps, recruiting providers, negotiating agreements and reimbursement structures, managing contract lifecycles, overseeing network adequacy and access reporting, improving workflows, mitigating network risks, and coordinating with credentialing, finance, compliance, and provider data teams.

Leads the IT Order to Cash function and roadmap across SAP platforms, including configuration, integration, customization, master data, reporting, and analytics. Manages SAP OTC process improvements, KPIs, OKRs, stakeholder communications, solution design, and SAP BTP innovation. Supervises and develops business analysts, software engineers, and subject matter experts while aligning technology delivery with business transformation goals.

Leads software engineering teams and enterprise application portfolios supporting sales execution, order management, CRM, ERP, and integrations. Owns solution strategy, architecture, delivery, roadmaps, application stability, security, testing, releases, budgets, vendors, and service performance. Partners with business and technology stakeholders to prioritize capabilities, manage risks, drive modernization, ensure adoption, and develop high-performing teams.

Leads Order-to-Cash business process analysis and technology initiatives across customer data, pricing, orders, contracts, billing, rebates, receivables, and reporting. Translates business needs into process models, requirements, user stories, and solution designs; coordinates testing, deployment, issue resolution, and continuous improvement. Partners with business, technology, finance, operations, and vendors while supporting roadmap planning, change adoption, standards, and analyst mentoring.