Top Senior Level Jobs in Rochester, NY

The CCaaS Architect is responsible for designing and implementing cloud-based contact center solutions, managing infrastructure, and ensuring scalability and reliability. This role involves collaboration with cross-functional teams, automation of provisioning using Terraform, and monitoring the performance of contact center solutions to optimize customer experiences.

Develop and implement new ad formats for web-based rendering, collaborate with teams on new features, enhance automated testing, mentor junior engineers, and ensure system reliability and efficiency for ad serving.

The Senior Client Success Onboarding Manager will lead a team of onboarding specialists to ensure a smooth and delightful onboarding experience for clients. They will manage client interactions during the onboarding phase, address client concerns, provide training to the onboarding team, and ensure client feedback is communicated to improve processes. The role requires engagement with various teams to deliver an effective and seamless client experience, as well as support emergency onboarding needs outside of regular hours.

The Senior QA Automation Engineer will focus on automation and functional testing, working with product teams to ensure quality in product development. Responsibilities include executing tests, developing automation frameworks, configuring services, and troubleshooting issues in production environments.

As a Senior Software Engineer at Peloton, you will design, develop, and monitor microservices integrated with our platform and third-party partners. Your role involves writing maintainable code, leading technical discussions, engaging in code reviews, and mentoring junior engineers while contributing to the growth and evolution of the music catalog systems.

The Senior Account Manager at KPA will identify and close new sales opportunities within the client base, focusing on selling Environmental Health & Safety compliance software. Responsibilities include developing account plans, managing the sales cycle, and collaborating with various teams. This role aims to achieve revenue growth by expanding and optimizing the client base.

The Senior User Experience and Analytics Lead will design user experiences for Risk Ripple Analytics. Responsibilities include producing wireframes, optimizing user experiences, analyzing engagement metrics, and applying design thinking to enhance the product. The role involves collaboration with stakeholders and engineering, as well as conducting user research to inform design improvements.