Senior Project Manager - Hybrid

Posted 5 Hours Ago
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Rochester, NY, USA
Hybrid
90K-140K Annually
Senior level
Software
The Role
Lead complex Salesforce portfolio initiatives across multiple teams and business functions. Manage scope, schedules, budgets, risks, dependencies, stakeholders, software delivery lifecycle activities, and executive reporting. Facilitate decision-making, conflict resolution, and continuous improvement in Agile and traditional project environments. Use AI-assisted tools to improve productivity, quality, automation, and delivery outcomes while maintaining ethical and secure practices.
Summary Generated by Built In

Mindex is looking for a Project Manager to lead complex initiatives within the Salesforce portfolio, driving delivery across multiple teams and business functions. You’ll manage scope, schedule, budget, risks, and dependencies, and keep stakeholders and executives informed. The ideal candidate is a highly organized, collaborative leader with experience in both Agile and traditional project environments.

We welcome candidates from a variety of locations; however, all candidates should be open to occasional in-person participation for business meetings, team events, or collaboration opportunities. Candidates located within approximately 35 miles of Rochester, NY may be asked to work from the office more frequently based on business or team needs.

Compensation

$90,000 - $140,000

What You’ll Accomplish

  • Lead initiatives within the Salesforce portfolio, driving work across multiple delivery teams, technology portfolios, and business functions.
  • Partner with business stakeholders, Product Owners, and technical leads to build project plans, timelines, resource needs, and metrics aligned with portfolio roadmaps and release schedules.
  • Manage each initiative’s scope, timeline, and cost, and communicate how changes affect delivery commitments.
  • Identify and manage risks, issues, and cross-team dependencies, working with Scrum Masters and team leads to align plans with milestones and escalating decisions to leadership when needed.
  • Oversee the full software development life cycle, from project charter and plans through testing, deployment readiness, and transition to support.
  • Track and report on deliverables, financials, milestones, quality, and business benefits, using timelines, roadmaps, and dashboards to give executives a clear view.
  • Facilitate decision-making and conflict resolution while building a trusting, accountable team focused on continuous improvement.
  • Demonstrate an AI-first mindset by effectively leveraging AI-assisted tools and technologies to enhance productivity, accelerate problem-solving, improve quality, automate routine tasks, and drive innovation in the delivery of solutions and services.

Requirements
  • BA or BS degree in Business, Science, Technology, Engineering, or Mathematics preferred, or an equivalent combination of education and experience.
  • 5+ years of project management experience required; experience leading complex, cross-functional technology initiatives preferred.
  • Experience managing scope, schedules, budgets, risks, and stakeholder communication across multiple technology teams and business functions, including shared resources and competing priorities.
  • Experience in Agile and traditional environments and familiarity with the software delivery lifecycle; scaled Agile experience preferred.
  • Jira experience preferred; technical background a plus but not required.
  • Highly organized and an excellent communicator, with strong prioritization and follow-through.
  • Strong servant-leadership, facilitation, conflict-resolution, and mentoring skills, and able to influence without direct authority.
  • Uses AI to augment expertise and decision-making while maintaining ownership, accountability, and professional judgment for final work products and outcomes.
  • Identifies opportunities to use AI to streamline workflows, reduce manual effort, improve efficiency, and increase business value.
  • Maintains awareness of emerging AI capabilities, tools, and best practices and proactively identifies opportunities to apply them in the workplace.
  • Demonstrates sound judgment in the ethical, secure, and compliant use of AI technologies while protecting confidential, customer, and company information.

Licenses & Certifications:

  • Project Management Professional (PMP) or another project management or Agile certification is a plus.

Why Join Mindex?

For more than 30 years, Mindex has helped organizations solve complex business challenges through custom software, cloud, data, and AI solutions. We combine deep technical expertise with a collaborative culture that empowers our employees to innovate, grow, and make a meaningful impact for our clients.

In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and organizations make smarter, data-driven decisions.


Benefits
  • Flexible Time Off
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Company-Paid Life and Disability Insurance
  • Professional Development Opportunities

Additional Information

Applicants must be authorized to work for any employer in the United States. Mindex is unable to sponsor employment visas at this time.

Physical Requirements/Conditions

  • Prolonged periods sitting at a desk and working on a computer.
  • No heavy lifting is expected. Exertion of up to 10 lbs.

Skills Required

  • 5+ years of project management experience
  • Experience managing scope, schedules, budgets, risks, stakeholder communication, shared resources, and competing priorities across technology teams and business functions
  • Experience working in Agile and traditional project environments
  • Familiarity with the software delivery lifecycle
  • Strong organization, communication, prioritization, and follow-through skills
  • Servant leadership, facilitation, conflict resolution, mentoring, and influence-without-authority skills
  • Bachelor's degree in Business, Science, Technology, Engineering, or Mathematics, or equivalent education and experience
  • Experience leading complex, cross-functional technology initiatives
  • Scaled Agile experience
  • Jira experience
  • Project Management Professional (PMP) or another project management or Agile certification
  • Authorized to work for any employer in the United States
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The Company
HQ: Rochester, NY
346 Employees
Year Founded: 1994

What We Do

Mindex is an industry leader in software applications and development in Rochester, New York. For more than 25 years, Mindex has delivered on the needs of a variety of customers to achieve their goals through proven technologies, software, and services. Mindex specializes in software development for large enterprise clients in the Rochester, NY area and for New York State K-12 schools. We are a rapidly growing organization expanding heavily into cloud app. development and modernizing our home-grown K-12 Student Management System, SchoolTool. SchoolTool leads the way as the most trusted web-based student management system in New York State. Designed specifically to meet NYS requirements and school districts, it provides secure access to real-time data and time-saving tools for K-12 school administrators, faculty, staff, and parents. Awards and Accolades: #1 Software Developer, 2022 - RBJ Book of Lists A Top 100 Company (#48) - The Greater Rochester Chamber of Commerce #1 Best Company - 2019 RBJ Reader Rankings Best Company Culture (top three winner) - 2019 RBJ Reader Rankings Our Mission - With the brightest minds, unparalleled dedication, a passion for creating solutions, and thoughtful execution, we collaborate with our customers to achieve their goals through proven technologies, software, and services. Our Vision - We will anticipate tomorrow’s challenges, inspire innovation, and cultivate relationships to create solutions. We are committed to connecting people, teams, and communities to make a difference and give back. Our Values - Innovation, Collaboration, Excellence, Trust, Gratitude

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