Top Senior Operations Jobs in Rochester, NY

The Senior Revenue Operations Manager will improve revenue operations efficiency through analytics, AI strategies, and enhancing tech stack management across sales, marketing, and customer success functions.

Lead and scale the Business Operations function by managing cross-functional ops teams, building processes, automations, KPIs, and systems, hiring and developing ops leaders, defining product priorities for ops experiences, and executing CEO-level strategic projects to drive company growth.

Lead and operate RevOps: own GTM tech stack (Salesforce), forecasting, pipeline analytics, territory and comp design, data hygiene, cross-functional processes, and scale RevOps infrastructure to drive predictable revenue.

Lead building a RevOps function: design systems, data foundations, and processes; own Salesforce and integrations; create dashboards, forecasting, territory and capacity models; operationalize Sales and CS enablement, churn prediction, and merchant health scoring; support pricing, quota, compensation, and executive reporting to drive predictable revenue growth.

The Senior Operations Manager leads strategy development, manages performance evaluation, and oversees operational excellence across multiple sites, ensuring compliance and driving continuous improvement.

The Deal Desk Operations Manager oversees deal structuring and operational execution, ensuring compliance and accurate billing for revenue-generating agreements. This role requires collaboration across teams and involves managing offshore resources while driving process improvements and governance in financial operations.

This role leads the Commercial Card Implementation strategy, managing client onboarding, product enablement, operational risk, and cross-functional teams to enhance client experiences and revenue generation.

Manage technology operations for global studios, optimize processes, support users, ensure compliance, and integrate AI solutions. Collaborate with IT and vendors.

The Senior Manager of Billing Operations oversees the full order-to-cash lifecycle for SaaS subscriptions, ensuring accurate invoicing and cash collection while optimizing the billing platform and collaborating cross-functionally.

The Sr. Director of Business Operations manages the operating system for solutions delivery, focusing on cost transformation, governance, culture, vendor management, and global change.

Lead the Sales Operations function for Brightwheel's Expansion business, managing a team and partnering cross-functionally to define strategy and optimize processes.

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

Lead and optimize day-to-day business operations, drive process improvements, manage projects and budgets, analyze data for strategic decisions, collaborate cross-functionally, support hiring and talent development, ensure regulatory compliance, and provide on-call/after-hours support as needed.

Lead end-to-end payments and risk operations for an embedded fintech platform: merchant onboarding, underwriting, transaction monitoring, disputes, and loss management. Build reporting, data pipelines, and dashboards; move from manual processes to AI-assisted decisioning; own Stripe and partner relationships; maintain compliance and controls; present metrics to leadership; and hire and scale a lean operations team.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

The Revenue Operations Manager will bridge Marketing, Sales, and Alliances, manage operational processes and tools, track performance metrics, and support revenue acceleration initiatives to achieve $100M revenue goal.

Build and scale the revenue operations backbone by ensuring data integrity across Salesforce and BI tools, delivering standardized revenue reporting and insights, managing deal desk processes, documenting sales SOPs, driving automation and AI-enabled workflows, and leading cross-functional projects to improve accuracy, efficiency, and scalability for direct and partner-led retail media revenue streams.

Lead strategy and operating model for bookkeeping, payroll, and tax services. Drive automation and AI adoption, establish scalable workflows and KPIs, grow and mentor a 25+ person team, and partner cross-functionally to align product, fintech, and go-to-market for seamless, compliant financial service delivery.

Enable, optimize, and sustain operational systems and workflows by gathering requirements, configuring and supporting SharePoint and Power Platform solutions, troubleshooting issues, supporting testing and UAT, developing reports and dashboards, creating documentation and training materials, and driving continuous improvement and governance compliance.

Set vision and multi-year roadmap for Foundation and Network operational processes. Design, integrate, and continuously improve cross-functional processes and enabling systems; partner with senior leaders and IT to ensure alignment and adoption; lead change management, training, and governance; monitor process performance and drive data-informed improvements to increase efficiency, scalability, and effectiveness.

Lead programs to optimize Sales, Sales Development, and Channel Partnership processes. Manage tools, automate workflows, ensure data integrity, build dashboards, analyze customer behavior, identify at-risk accounts, and execute scalable processes to drive revenue and customer health.

Oversee operations processes, manage staff, facilitate communication between teams, improve systems, and support programs in a leadership role.

Lead pricing operations for C&I and residential deals: own intake and resolution of non-standard pricing requests, coordinate Sales/Finance/Legal/Operations, improve pricing infrastructure, capture deal knowledge, and manage a two-person team while providing C&I solar and O&M market expertise.

The Senior Director of Operations leads national operations, ensuring service quality and compliance, while driving strategic growth and talent development across multiple states.

The Revenue Operations Manager will build the operational foundation across various departments, manage forecasting, optimize revenue, and implement efficient workflows.