Top Operations Manager Jobs in Rochester, NY

Own revenue operations across Sales, Marketing, and Customer Success. Responsibilities include forecasting, pipeline and funnel analysis, GTM technology management, dashboard and report development, deal desk operations, process documentation, and cross-functional alignment with Finance and Product. The role supports scalable growth through data-driven decision-making, operational improvements, and enablement workflows in a global SaaS startup.

Own revenue operations for the Fund Administration business, including Salesforce health, renewals, forecasting, pipeline reporting, dashboards, process governance, automation, and cross-functional operating cadences. Partner with Fund Administration, Sales, Customer Success, Marketing, and Finance to improve revenue processes, pricing, compensation, territories, quotas, and data integrity. Use AI and revenue technology to streamline workflows, improve reporting, and support scalable growth.

Owns GTM enablement within Revenue Operations, including onboarding, training, certification, continuous learning, content management, coaching support, and LMS administration. Translates product, pricing, process, and market changes into actionable seller resources. Builds reporting connecting enablement activity to GTM performance, supports revenue process improvements, and uses AI to accelerate content creation, insights, and workflows.

Owns and continuously improves the R&D operating system across Product and Engineering. Responsibilities include designing governance frameworks, operating models, metrics, dashboards, reporting, tooling strategies, and organizational processes. The role drives operational excellence, process adoption, executive visibility, data quality, AI-enabled workflow improvements, cross-functional alignment, and resolution of operational risks and dependencies.

Leads Enveritas’ India operations and supports regional operations across Asia. Responsibilities include building country programs, managing field teams, budgets, vendors, logistics, contracting, data quality, stakeholder relationships, and regional planning. The role requires independent judgment, people leadership, senior external representation, analytical ability, and regular travel to agricultural regions in India, Indonesia, Papua New Guinea, and elsewhere in Asia.

Own and optimize revenue operations processes across sales and customer success, from lead through renewal. Drive adoption of GTM tools, build DealHub quoting workflows, create enablement programs, monitor SaaS KPIs, and deliver reports and analysis for leadership. Partner cross-functionally with Sales, Customer Success, Marketing, and systems administrators while integrating AI tools into reporting, documentation, and process design.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Leads multiple fraud operations teams focused on disputes and compliance. Oversees people leaders and individual contributors, sets operational strategy, improves productivity, quality, service levels, and compliance, manages queue health, resolves escalated risk events, and drives cross-functional change. The role also supports recruiting, talent development, AI-enabled efficiency initiatives, Lean Six Sigma practices, and data-driven operational improvements.

Develop go-to-market strategies, lead high-impact cross-functional initiatives, build analytical models and dashboards, and improve operational efficiency. The role analyzes market trends, customer segments, competitive landscapes, and commercial performance while translating data into executive recommendations. It requires strong stakeholder management, leadership, communication, spreadsheet modeling, SQL familiarity, and the ability to leverage AI tools in a fast-paced SaaS environment.

Owns revenue operations by optimizing sales processes, improving CRM workflows, implementing sales automation tools, and developing standardized dashboards and reporting. Analyzes funnel performance, conversion rates, quotas, commissions, and sales activity to improve productivity. Partners with leadership and cross-functional teams on process adoption, training, workflow design, and infrastructure improvements. Requires Salesforce administration experience, advanced Excel skills, analytical ability, and five years of relevant sales operations or sales management experience.

Drives operational excellence through data analysis, dashboards, process improvements, and cross-functional project leadership. The role embeds with business units to manage day-to-day operations, investigate trends, answer strategic questions, implement workflows, coordinate stakeholders, track deliverables, and present insights to technical and non-technical audiences. It serves as a strategic partner to operations leadership in a fast-paced, ambiguous environment.

The ADC Operations Manager oversees daily operations of donation centers, ensuring efficient processing, staff management, compliance, and donor experience enhancement, while supporting donation initiatives.

Manage the commercial operations function, including CRM health, sales compensation, deal desk, forecasting, pipeline analytics, pricing, and discount governance. Lead growth initiatives, GTM planning, operational improvements, and board and investor reporting. Build financial and operational models, define SaaS metrics, develop dashboards, and translate ambiguous business questions into implemented outcomes while managing a direct report.

Manage revenue operations across Sales, Marketing, and Customer Success. Administer Salesforce and GTM systems, maintain data quality, build executive reporting, support forecasting and territory planning, improve lead routing and lifecycle processes, manage customer success reporting, operate deal desk workflows, and automate revenue processes using AI and other tools.

Owns revenue operations across Amazon, third-party marketplaces, retail partners, MAP compliance, and HCP sales. Responsibilities include marketplace catalog and promotion management, inventory monitoring, reseller enforcement, retail onboarding, purchase order processing, workflow and SOP development, reporting, and cross-functional coordination with Sales, Finance, Marketing, Supply Chain, Legal, and external partners.

Own commercial operations across deal desk, pricing, contracting, pipeline hygiene, forecasting, OKRs, CRM data, AI-driven workflows, account planning, and leadership reporting. Partner cross-functionally with Sales, Customer Success, Marketing, and Legal to standardize commercial processes, improve data quality, manage complex deals, and surface actionable business insights. The role also supports sales materials and recurring pipeline and forecast reviews.

Oversee daily BPO operations, service delivery, SLAs, performance metrics, workforce efficiency, budgets, compliance, and client alignment. Lead and develop managers and supervisors, implement process improvements, drive employee engagement, and manage transformation initiatives. The role requires extensive BPO operations leadership, strong analytical and decision-making abilities, experience managing large teams, and proficiency with workforce management, reporting, CRM, and call center technologies.

Lead and execute high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; research markets and opportunities; identify operational problems and implement solutions; own projects end-to-end and deliver measurable business outcomes.

Lead and improve FCM operating model for listed derivatives by designing scalable processes, controls, and tooling. Drive launch readiness, automation, vendor management, and cross-functional initiatives while monitoring operational stability, reporting, and regulatory requirements in a high-stakes regulated environment.

Own and build GTM systems, automation, and AI agent workflows across marketing, sales, and customer success. Design integrations and data models (BigQuery, Salesforce, HubSpot), create internal tools with Claude Code, eliminate manual work across GTM and G&A, and measure system performance to drive pipeline, retention, and operational efficiency.

Manages revenue operations across pipeline forecasting, quote approvals, bookings, revenue support, reporting, and product administration. Reviews Salesforce data, coordinates cross-functional booking and revenue processes, leads SKU and price book setup, validates Salesforce and NetSuite workflows, reconciles data using Excel and Power BI, and documents scalable procedures and controls. The role partners with Sales, Finance, Product, Manufacturing, Customer Success, and business systems teams to resolve exceptions and improve commercial operations.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Build and operate an AI-assisted revenue acquisition engine through prospect research, outbound campaigns, CRM automation, lead follow-up, database reactivation, appointment generation, pipeline management, reporting, and continuous campaign optimization. The role targets private-pay healthcare businesses and requires independently managing prospect data, workflows, messaging, qualification, and revenue-focused growth initiatives.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

The Revenue Operations Manager supports the Outside Sales organization by optimizing HubSpot workflows, maintaining data hygiene, and building pipeline, forecast, and performance dashboards. The role partners with Sales Directors on territory planning, target setting, activity management, sales processes, and operational bottlenecks. Responsibilities also include documentation, training, new-hire onboarding, and cross-functional alignment of sales systems and standards. This remote individual contributor role requires strong analytical, organizational, communication, and CRM skills.