Top Operations Manager Jobs in Rochester, NY

Lead and scale global QA operations by building governance, standardizing scorecards and calibration, managing regional QA leaders, delivering executive reporting, driving root-cause analysis and continuous improvement, and supporting audit readiness and client-facing quality governance.

The IT Operations Manager facilitates technology strategy execution, coordinates IT initiatives, manages vendor relationships, and ensures operational stability while driving cross-functional alignment and supporting technology adoption.

This role involves managing recording, disbursement, escrow funding, and accounting operations, ensuring compliance and operational excellence. Responsibilities include oversight of processes, managing a team, and client engagement.

The Manager of Operations for Global Business Applications drives operational excellence across consulting business, ensuring alignment in resource planning, project staffing, financial metrics, and operational processes.

Lead Revenue Operations for Support and Professional Services by building processes, systems, and reporting to improve delivery, capacity planning, SLAs, and customer outcomes. Drive cross-functional initiatives, root-cause analyses, tech-stack optimization, and handoffs across Sales, CS, and Services to connect post-sales operations to retention and revenue.

Manage end-to-end proposal and RFP processes, coordinating with teams to enhance quality and efficiency while leveraging AI tools for improvements.

The Senior Revenue Operations Manager will design and maintain revenue architecture, GTM systems, and apply AI for automation, ensuring data integrity and effective reporting across sales and marketing.

Lead and collaborate with animal shelter teams across the U.S. to implement strategies aimed at saving more animal lives. Manage change hands-on, foster stronger systems, and advocate for improved shelter programs while maintaining a significant travel schedule.

Own and architect the Salesforce instance across Sales, Marketing, and CX. Build data governance, automations, and integrations to make Salesforce the single source of truth. Operate and scale the deal desk and quote-to-cash workflows, partner with Finance/Legal/CX on renewals, manage contractors, and drive cross-functional Salesforce projects and reporting.

Lead cross-functional business operations focused on client lifecycle, deal desk/pricing, implementation, and utilization. Manage 1-2 direct reports, resolve complex client escalations, own company workstreams, and optimize processes and tooling to improve scalability and financial outcomes.

Lead cross-functional initiatives, build processes, manage reporting and communications, provide executive administrative support, own vendor relationships, coordinate recruiting and onboarding logistics, and support compliance and finance tracking to ensure smooth operational execution.

Lead end-to-end customer experience, delivery, inventory, and retail operations. Own CSAT, delivery metrics, and cost per delivery. Build dashboards, improve workflows, manage 3PLs and retail partners, roll out tools and automations, and coordinate across Product, Ops, and Engineering to raise service standards and operational reliability.

The Manager of Clinical Business Operations oversees project planning for clinical programs, ensuring integration of operations, managing resources, and tracking performance metrics.

The Manager, Proposals & Content Operations will oversee the proposal and RFP functions, enhancing coordination, content strategy, and leveraging AI for quality and efficiency.

The Global Learning Operations & Transformation Manager will lead the transformation of operational efficiencies and AI-enabled workflows across Learning & Enablement, establishing a Global Center of Excellence to drive improvements in scalability and visibility of operational processes.

Owner of RevOps for an early-stage energy software company: build inbound/outbound pipeline, own HubSpot CRM and automations, enable sales with content and workflows, integrate GTM tools, use AI (Claude Enterprise) to scale operations, and develop reporting and campaign execution.

Manage global office operations, including setup, vendor management, security, procurement, and creating productive work environments.

Lead global pursuit desk and proposal management to win enterprise deals. Manage end-to-end RFP/RFI/RFx processes, oversee proposal automation and demo platforms, align with sales (SFDC) and cross-functional teams, track proposal performance metrics, support security/ESG due diligence, and mentor the pursuit/proposal team to scale repeatable capture and response operations.

The Transformation Manager drives operational change in corporate restaurants, partnering with teams to improve compliance, execute initiatives, and support new openings.

The Manager of Strategic Operations will support the COO in operational infrastructure, technology, financial operations, and strategic coordination, ensuring effective execution of initiatives.

The Revenue Operations Manager will optimize sales and customer success processes, enhance data accuracy, and support revenue lifecycle alignment across teams.

The Business Operations Manager will drive performance management, lead strategic initiatives, develop new processes, and enhance data analytics across the company.

Manage end-to-end SSP partner operations, onboarding, blocklists, ads.txt audits, performance investigation, data consolidation, and cross-functional documentation to optimize publisher yield and compliance.

Lead design and global implementation of Airbnb's Goodwill program, overseeing strategy, operations, budget adherence, performance monitoring, risk mitigation, and cross-functional stakeholder management to drive customer experience and financial outcomes.

Own and optimize the end-to-end revenue systems ecosystem (HubSpot, GTM stack), improve CRM data integrity, build predictive forecasting and KPI frameworks, run deal desk reviews, and translate GTM strategy into scalable cross-functional processes to support Sales, CS, Marketing, Partnerships, Finance, Product, and Engineering.