Revenue Operations Manager
PayTrace - Remote
The Revenue Operations Manager will proactively identify friction in the sales process and find ways to reduce that friction to make the organization work more effectively and efficiently. The primary focus of the job is to increase sales productivity by simplifying processes, implementing sales automation tools and developing/evolving standardized reporting, including dashboards
This role owns the end-to-end process of tracking the sales process and conversion rates throughout the sales funnel and will develop insights from the data to make recommendations to improve sales performance.
What you'll do:
- Ensure the optimization and adoption of tools, both new and existing for various teams.
- Develop reporting and dashboards. Including standardized views for Forecasting, Pipeline management, and Activity management.
- Analyze activities and metrics to identify areas of opportunity for improvement and implement solutions for increased funnel conversion.
- Provide insights and analysis to help sales prioritize leads and accounts, and drive process improvement throughout the funnel for our new business and growth teams.
- Responsible for process development, adoption and refinement. This includes engaging with various stakeholders to get feedback to drive improvements and continuously challenge the status quo.
- Partner with other leaders to build out support infrastructure.
- Define sales related workflows and hand offs.
- Assess sales training needs and partner with Learning & Development on the development and administration of a curriculum.
- Partner with leadership for development of quotas and commission plans.
- Partner with leadership to continuously improve the sales process and drive sales productivity by adding valued features into our CRM and finding ways for sales to do their daily job in a more efficient manner.
What we need from you:
- Bachelor’s degree or equivalent experience.
- 5 years of relevant sales operations and/or sales management experience.
- Validated experience using Salesforce.com with admin privileges.
- Experience identifying necessary sales process improvements and leading projects to drive change
- Experience modeling potential compensation and quota structures
- Experience researching and implementing new sales tools to aid the workflow of an inside sales force.
- Understanding of Enterprise Sales business models and Marketplace experience or usage based business models a plus
- Exceptional analytical, quantitative skills and interpersonal skills, both written and verbal
- Advanced Excel skills with a strong understanding of Salesforce and/or other CRM applications
- Detailed oriented, highly organized, able to manage multiple tasks simultaneously
- Resourceful and creative problem solver.
- Strong presentation skills.
How to stand out:
- Experience in Payment or Financial Services industries.
Salary Range: $90,000- $130,000
Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
What we offer:
We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:
- Medical, Dental, & Vision Coverage
- Flexible Paid Time Off
- 401(k) + Match
- Mental Health Support & Well-Being Program
- Paid Maternity & Paternity Leave
- Education Assistance
- Company-funded Lifestyle Spending Account
Who we are:
PayTrace by North, your B2B payments experts, transforms financial and accounting processes to future-proof your business. With advanced payment automation solutions and a user-friendly API, they help B2B companies become more efficient, successful, and profitable. Processing more than $48 billion in payment transactions, PayTrace is committed to providing easy-to-use payment solutions and merchant services, with built-in PCI compliance and security, and 5-star service.
At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.
To learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands
Skills Required
- Bachelor's degree or equivalent experience
- 5 years of relevant sales operations and/or sales management experience
- Validated experience using Salesforce with admin privileges
- Experience identifying sales process improvements and leading projects to drive change
- Experience modeling compensation and quota structures
- Experience researching and implementing sales tools for an inside sales force
- Understanding of enterprise sales business models
- Exceptional analytical, quantitative, written, and verbal interpersonal skills
- Advanced Excel skills and strong understanding of Salesforce or other CRM applications
- Detailed, highly organized, and able to manage multiple tasks simultaneously
- Resourceful and creative problem-solving ability
- Strong presentation skills
- Marketplace experience or usage-based business model experience
- Experience in payment or financial services industries
What We Do
NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!
Why Work With Us
At North, we put a clear focus on team member well-being, both personally and professionally. We offer Flexible PTO and Work by Choice policies (i.e. work remotely, in office, or hybrid) that create the flexibility our team members need to do their best work.
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