Top Customer Success Jobs in Rochester, NY
As a Client Success Coordinator for Doximity, you will support hospital accounts, execute marketing campaigns, improve communication processes, and partner with internal teams to promote client retention. Your role requires exceptional communication skills, a detail-oriented mindset, and the ability to manage multiple projects effectively.
The HP Digital Merchandising Specialist at CDW is responsible for executing digital merchandising strategies to enhance customer experience. They optimize digital KPIs, manage product presentation, and collaborate with various teams to increase online revenue through effective merchandising and data analytics.
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
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As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.
As a Client Launch Specialist, you will focus on establishing new Workers’ Compensation and Disability policies, managing customer inquiries, maintaining accurate communication records, and staying updated on insurance regulations while providing exceptional customer service in a fast-paced environment.
The Operations Support Specialist greets and checks in clients, manages phone calls, schedules appointments, and performs clerical duties to support office needs. This role requires strong customer service skills and the ability to work in a fast-paced environment.
As a Software Support Specialist I, you will provide exceptional client support for our EMR users, documenting and resolving issues while maintaining high-quality service and client satisfaction. You will troubleshoot software applications, manage inbound calls, and collaborate across teams to ensure effective resolution of technical issues.
The Tech Support Analyst at Elevar will provide advanced support to Shopify merchants on ecommerce tracking solutions, focusing on behavior analytics. Responsibilities include resolving tracking discrepancies, collaborating with teams to design tracking strategies, and monitoring performance for optimization.
The CHEP LVR Representative is responsible for executing daily deliveries and collections, optimizing routes, and ensuring compliance with safety regulations. They will develop and implement key growth components of the LVR Program through customer partnerships and internal collaboration. The role includes training teammates and documenting delivery data.
The CHEP LVR Representative is responsible for executing daily less-than-truckload deliveries and collections, optimizing routes and volume through partnerships, developing the LVR program, and training teammates. This role involves compliance with DOT regulations, contract execution with local customers, and maintaining operational efficiencies.
As a CHEP LVR Representative, you will manage daily deliveries and collections of pallets, optimize routes, and enhance program compliance with customers. Your role involves training teammates, documenting operational data for improvements, and collaborating on project plans to grow the CHEP LVR Program.
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
Top Companies in Rochester, NY Hiring Customer Success Roles
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