Top Remote Operations Specialist Jobs

Administer and optimise operational systems, reporting, dashboards, workflows and automations. Manage user access, data quality, governance records and business documentation while supporting process improvements, system rollouts, testing, training and operational change. Partner with stakeholders to translate business requirements into practical technology and process solutions, improve compliance and standardise ways of working across programs.

Own payer enrollment, contracting, and credentialing operations by investigating stalled applications, maintaining SOPs and trackers, implementing quality controls, monitoring pipeline metrics, and escalating blockers. Follow up with payers through phone, email, and portals to resolve deficiencies and secure approvals. Partner with revenue cycle and payer strategy teams on process improvements and strategic initiatives in a remote, multi-state healthcare environment.

Coordinates creative, video, creator marketing, and integrated campaigns from kickoff through delivery. Manages timelines, milestones, approvals, budgets, production logistics, vendors, contracts, assets, and client feedback. Maintains campaign trackers and documentation, identifies risks, supports creators and producers, and improves operational workflows across Brandworks. The role serves as the central coordination point for cross-functional creative production and independently manages multiple concurrent campaigns.

Supports billing configuration and maintenance across multiple systems, including group setup, plan and rate configuration, invoice generation, accounts receivable, cash application, payment processing, and reconciliations. Audits data, resolves billing discrepancies, supports collections and reporting, maintains process documentation, and assists with system implementations, testing, process improvements, and cross-functional operational projects.

Processes health insurance enrollment, termination, and cancellation requests; investigates discrepancies and missing information; contacts consumers; documents activity in Zendesk or similar systems; coordinates with internal teams; escalates complex issues; and identifies recurring process gaps. The role requires accuracy, discretion, sound judgment, strong communication, and the ability to work independently in a high-volume, fully remote environment.

Process health insurance enrollment, termination, and cancellation requests; investigate discrepancies; resolve missing information and enrollment errors; contact consumers; document actions in Zendesk or similar systems; coordinate with internal teams; escalate complex issues; and identify recurring process gaps. The role requires accuracy, discretion, strong judgment, clear communication, and the ability to work independently in a high-volume, seasonal environment.

Manage the quote-to-cash revenue cycle, including government bid submissions, procurement portals, compliance documentation, contract coordination, purchase-order reconciliation, billing overages, renewals, and sales-to-delivery handoffs. The role connects Sales, Finance, Legal, and Implementation while maintaining accurate contract records and authorizing onboarding after financial requirements are met.

Manage operations, workflows, systems, calendars, records, invoices, legal intake, contract reviews, compliance activities, vendor management, insurance matters, entity records, regulatory filings, and board governance support for a global nonprofit legal team. The role also develops procedures, dashboards, training materials, and process improvements while coordinating across teams and time zones.

Supports DHA knowledge management, collaborative portals, SharePoint solutions, business process management, web content, and user training. Develops taxonomies, policies, workflows, PowerApps, and Power Automate solutions; manages permissions, repositories, content compliance, and sensitive information. Facilitates Communities of Practice and Integrated Product Teams, provides help-ticket support, conducts knowledge audits, and assists with portal and website administration.

Manage client market-making operations and proprietary trading strategies across crypto and prediction markets. Monitor and optimize live algorithms, liquidity provision, spreads, and market depth while managing risk and client objectives. Serve as the primary client contact, communicating performance and market updates. Collaborate with technical teams to improve trading systems and independently develop, test, and deploy robust strategies.

Owns the technical build, deployment, testing, and optimization of email, nurture, webinar, landing page, and content distribution campaigns. Partners with marketing stakeholders to execute demand generation initiatives, manage audience segmentation and testing, prioritize campaign requests, and improve performance. The role also evaluates campaign tools, including AI-enabled technologies, to increase efficiency and effectiveness.

You will execute and improve insurance workflows, analyze operational efficiency, collaborate with product teams, and support onboarding and documentation efforts.

Manages purchase order workflows, accounts payable, vendor records, payment processing, cash transactions, bank reconciliations, and close support. The role resolves invoice and payment discrepancies, maintains documentation and controls, supports audits and cash forecasting, and improves procure-to-pay processes. It partners with vendors, budget owners, and Finance & Accounting stakeholders while reporting to the Assistant Controller.

Manages third-party asset management platforms and supports trading, custodial, and client service teams. Reviews accounts for accuracy and compliance with asset allocation policies, configures accounts, monitors trading and allocations, supports strategy reallocations, troubleshoots platform issues, and coordinates with compliance, investment strategy, asset managers, and client service teams.

Support enterprise contact center and telephony operations during migration to Five9 CCaaS. Administer Cisco, Microsoft Teams, Avaya, and Five9 platforms; perform provisioning, deprovisioning, MACD changes, troubleshooting, ticket management, documentation, and user support. Collaborate with IT, network, vendors, and business teams, escalating complex diagnostics to L2 engineers. Work standard Eastern-time business hours without on-call responsibilities.

Supports Client Directors by managing customer transactions from quote to cash, maintaining sales pipelines and forecasts, preparing pricing and proposals, coordinating orders and internal resources, resolving client issues, managing vendor relationships, and reviewing invoices. The role focuses on customer satisfaction, account support, margin management, accurate documentation, and building productive long-term client relationships in a high-volume technology sales environment.

Owns food and beverage strategy and delivery for corporate events, including menu planning, banquet event orders, venue and supplier negotiations, dietary requirements, budgeting, contract terms, onsite execution, and final reconciliation. Supports sourcing, proposals, contract handoffs, operational projects, and reusable hospitality standards across event programs. Requires strong client communication, event production knowledge, and independent prioritization across dedicated-account and portfolio responsibilities.

Manage Salesforce administration, data quality, reporting, dashboards, workflows, and user support for the revenue organization. Partner with Finance and Revenue leadership to reconcile ARR and revenue reporting, support revenue tools including CPQ, improve processes, and analyze deal structures, expansions, renewals, and other revenue-impacting changes. The role also handles ad hoc analytical projects and documentation in a startup environment.

Maintain an inventory of AI tools, index field use cases, track adoption and utilization, manage access requests and provisioning, ensure AI data hygiene, produce simple reporting, and create communications and micro-enablement to drive field AI adoption.

Executes insurance policy servicing activities, including endorsements, cancellations, renewals, binding support, issuance, and policy maintenance. Provides responsive support to brokers, clients, and internal stakeholders while ensuring accuracy, compliance, and timely resolution. Identifies workflow improvements, documents processes, and collaborates cross-functionally to improve operational efficiency and scalability across the policy lifecycle.

Coordinates domestic and international pharmaceutical shipments, including controlled substances, temperature-sensitive products, and hazardous materials. Ensures GDP/GMP, customs, and regulatory compliance; manages shipping documentation, cold-chain logistics, returns, recalls, and product disposition. Collaborates with warehouses, carriers, suppliers, quality teams, and internal stakeholders while monitoring shipment performance, resolving exceptions, maintaining audit-ready records, and improving logistics processes.

Coordinates field activations, sponsorships, partner programs, sales support, and market-facing events from planning through completion. Manages vendors, promotional materials, logistics, deliverables, budgets, partner communications, and follow-up activities. Supports sales planning, messaging, training materials, and account management tools while preparing updates and recommendations. The role collaborates across internal teams and external partners to improve engagement, awareness, and membership growth.

Manage customer orders from initial service introduction through delivery, including ERP data entry, order acknowledgments, approvals, status updates, issue resolution, and customer communications. Coordinate with customers, vendors, overseas offices, factories, and cross-functional teams regarding artwork, samples, production, payments, freight, quality, and manufacturing issues. Maintain accurate records, monitor timelines, support vendor performance, and ensure timely, high-quality order execution.

Reviews fraud appeals, high-risk transactions, pending payments, and chargebacks. Verifies customer and payment documentation, analyzes user behavior and fraud trends, handles escalations, prepares representment cases, follows evolving SOPs, and completes reviews within SLA and accuracy targets while enforcing policies and protecting the platform.

Manage employee data and documentation accurately and confidentially within People Operations. Use ServiceNow to handle cases, coordinate compliant documentation workflows, collaborate across teams, and support HR-related tasks. The role requires strong English and Vietnamese communication, attention to detail, calm issue resolution, and at least two years of data administration and document management experience.