Top Remote Operations Specialist Jobs

Provides frontline IT support for approximately 100 employees across hybrid Bay Area offices. Responsibilities include service desk intake and troubleshooting, Windows and mobile endpoint support, Microsoft 365 administration, onboarding and offboarding, identity and access management, asset inventory, hardware lifecycle coordination, documentation, root-cause analysis, and occasional on-call support. The role also provides onsite hardware, conference room, and AV assistance while supporting security awareness and process improvements.

Provides Tier 2 IT support and serves as the escalation point for complex hardware, software, network, access, and identity issues. Administers Google Workspace or Microsoft 365, endpoint management, device deployments, patching, and security. Performs root-cause analysis, supports business applications, mentors Tier 1 staff, maintains documentation and runbooks, coordinates vendor resolutions, analyzes ticket trends, and contributes to IT projects and process improvements.

Execute and optimize digital marketing programs across paid media, SEO, email, SMS, websites, and landing pages. Administer HubSpot marketing automation, integrations, databases, workflows, and reporting. Analyze campaign and funnel performance, improve conversion and retention, create digital assets, and coordinate cross-functional launches and marketing projects. This fully remote role requires occasional travel.

Leads operational improvement initiatives for the Implementation organization by analyzing and validating data, identifying process gaps, managing projects, gathering requirements, and coordinating cross-functional solutions. Develops reports, documentation, training materials, and scalable processes; tracks risks, dependencies, blockers, and outcomes. Partners with leadership and stakeholders to improve implementation efficiency, adoption, and operational maturity using tools such as Salesforce, Tableau, and Jira.

Supports payroll compliance operations by managing state registrations, employer accounts, workers’ compensation policies, business filings, and related lifecycle changes. Researches regulatory requirements, coordinates with government agencies, carriers, brokers, vendors, and internal teams, resolves operational issues, maintains accurate records and deadlines, communicates requirements to customers, and improves processes, documentation, controls, and automation while managing high-volume workflows.

Serves as a liaison among investment, finance, procurement, sourcing, and COO teams. Manages budgets, forecasts, accruals, vendor contracts, and operational and financial performance reporting. Interprets business cases, improves processes and stakeholder experiences, supports investment vehicle deployment, enhances data quality, and develops cost-effective operational solutions. Advises senior stakeholders and leads operational initiatives aligned with business goals.

Serve as primary client contact guiding founders through company dissolution. Document and optimize processes, coordinate with internal teams and external parties, gather client documentation, provide empathetic customer support, and maintain accurate records while using remote tools to deliver scalable shutdown services.

Leads complex systemwide initiatives with executive stakeholders, overseeing departmental operations and ensuring projects meet approved budgets, schedules, quality standards, and strategic goals. Applies standardized project management methodologies and supports culture, quality improvement, and cost reduction initiatives.

Evaluate LLM and automation outputs for accuracy, consistency, and reliability; create annotations and training datasets; research ambiguous cases; support product recognition and classification models; and use AI tools to improve operational efficiency. The role also involves maintaining model and catalog quality through mapping and classification work.

Own and improve the marketing technology ecosystem, including CRM and marketing automation integrations, ABM orchestration, data enrichment, routing, and workflow automation. Build production AI and API-driven workflows for lead scoring and prioritization, maintain data integrity, troubleshoot sync issues, and document system changes. Enable marketers through self-service dashboards, reporting, and training while partnering closely with Sales and RevOps to improve pipeline efficiency.

Provides temporary coverage for day-to-day HR operations, including Workday data management, benefits administration, leave and accommodation coordination, audit support, offboarding, HR ticket resolution, invoice reconciliation, and compliance activities involving FMLA, ADA, ACA, and wage reporting.

Supports payment operations across processors and regions, including chargeback and PayPal disputes, payment inquiries, authorization and decline analysis, data normalization, processing-cost review, invoice validation, and reconciliation. The role investigates anomalies, coordinates with sellers and internal teams, maintains documentation, and produces recurring operational analysis. Weekend coverage is required, with two weekdays off.

Supports corporate meetings, enterprise events, recognition programs, and special initiatives through event logistics, registration technology, attendee communications, branded materials, inventory, procurement, reporting, and award fulfillment. Coordinates vendors and internal stakeholders, maintains accurate event and participant records, builds registration websites and mobile applications, and supports onsite execution. The role requires managing multiple projects, improving operational efficiency, and traveling up to 20%, including occasional evening and weekend work.

Installs, configures, tests, upgrades, and sustains hardware, sensors, networking equipment, software, and operating systems across military and commercial platforms. Performs field integration, operational verification, preventative maintenance, troubleshooting, documentation, and deployment-kit preparation. Works directly with customers and Mission Deployment Engineers in defense, industrial, maritime, rail, and other operational environments. Requires hands-on technical experience, mechanical aptitude, networking knowledge, physical capability, and willingness to travel domestically and internationally.

Installs, configures, tests, troubleshoots, and sustains Shift5 hardware, sensors, networking equipment, software, and operating systems on military and commercial platforms. Performs field integration, upgrades, preventative maintenance, operational verification, documentation, and customer support in defense, maritime, rail, and industrial environments. Requires hands-on technical experience, mechanical aptitude, basic networking and electronics knowledge, physical readiness, and travel up to 30% domestically and occasionally internationally.

Installs, configures, tests, troubleshoots, and sustains hardware, sensors, networking equipment, software, and operating systems on military and commercial platforms. Performs field integration, upgrades, preventative maintenance, operational verification, documentation, and deployment-kit preparation. Works directly with customers and Mission Deployment Engineers in defense, industrial, maritime, rail, and other operational environments. Requires hands-on technical experience, mechanical aptitude, basic networking and electronics knowledge, physical capability, domestic and international travel, and an active or obtainable security clearance.

Owns AI support agents, CRM and support-tool configuration, automation reporting, access provisioning, documentation, QA, and process improvement. Directs BPO back-office workflows and partners with customer service, product, engineering, and supply teams to resolve operational issues. The role also evaluates new AI tools, analyzes booking problems, improves knowledge content, and recommends systemic product solutions.

Consults with steel customers to optimize BOF, EAF, and AOD furnace operations, slag chemistry, refractory performance, and process practices. Collects operational data, analyzes furnace slags, writes recommendations, supports refractory trials and installations, and develops and presents EAF best-practice SOPs. The role requires extensive steelmaking and refractory expertise, customer presentation skills, and proficiency with Microsoft Office.

Provides research, planning, monitoring, reporting, and analytical support for USPACOM personnel recovery operations. Tracks PR assets, readiness, mission status, isolating events, and operational requirements; supports plans, exercises, briefings, working groups, and contingency response. Operates classified and unclassified collaboration and communications tools, maintains PR systems, supports the blood chit program, and provides watch-standing and on-call coverage. Requires joint personnel recovery expertise, senior-leader briefing experience, DoD experience, and an active Top Secret clearance with SCI eligibility.

Recruit students, manage applicant communications, schedule tours and orientations, coordinate student services, and support daily school and building operations. Responsibilities include ordering supplies, coordinating mail and copier maintenance, submitting facility requests, providing accurate information to callers and visitors, and maintaining a welcoming customer experience. The role also requires data gathering, professional communication, discretion, adaptability, and collaboration with school staff and external partners.

Own and optimize the global talent acquisition technology stack, including Greenhouse, integrations, reporting, workflows, and automation. Build recruiting dashboards, KPIs, and leadership reports; analyze funnel performance, capacity, headcount, and hiring trends; maintain data integrity; support ATS and HRIS integrations; improve recruiting processes and candidate experience; document workflows and provide system support. Lead cross-functional technology and process initiatives while assisting with recruiting activities as needed.

Supports retail banking operations by administering function-specific systems and user access, reviewing and documenting critical functions, troubleshooting issues, assisting with disaster recovery and business continuity testing, supporting system releases, training staff, and identifying process improvements. The role also ensures compliance with banking policies, security requirements, and applicable regulations while providing customer service and responding to complex operational inquiries.

Own product operations and organizational readiness for launches, rollouts, pilots, and process changes. Build change-impact assessments, enablement, communications, adoption measures, feedback systems, and launch processes. Partner cross-functionally with Product, Clinical, Operations, Marketing, Support, and TPM teams to identify risks, improve workflows, synthesize user feedback, and turn operational insights into product recommendations and continuous improvements.

Coordinates pricing, contracting, and commercial requests across Sales, Finance, Legal, Distribution, and Contracting teams. Manages intake, triage, workflow tracking, Pricing Committee preparation, data validation, approvals, system updates, reporting, and process improvement. Ensures submissions are complete, decisions are documented, downstream execution is accurate, and bottlenecks are resolved. Supports scalable commercial operations within a pharmaceutical environment.

Own full-cycle HR support for a distributed, multi-country workforce, including onboarding, employee relations, contracts, offboarding, benefits, and coordination with EOR and PEO providers. Lead HR automation and process-improvement initiatives, maintain accurate audit-ready records, support HRIS optimization, and serve as the primary contact for employee and manager questions across jurisdictions.