Top Remote Operations Associate Jobs

Leads field execution of Botox Complete and patient services care models. Supports Field Reimbursement Managers through technical triage, escalations, field visits, training, and operational problem-solving. Translates IRA and Medicare policy changes into practical guidance, tools, and readiness initiatives. Partners cross-functionally with Market Access, Training, HUB, and Patient Services teams, identifies systemic barriers, and influences matrixed stakeholders without direct authority. The role requires extensive field travel and experience in pharmaceutical patient services, reimbursement, specialty pharmacy, and access operations.

Leads global pharmaceutical logistics operations for small-molecule and biologics products, including temperature-controlled shipments, site-to-site movement, 3PL and carrier management, import/export compliance, and distribution. Develops logistics network strategies, oversees logistics service providers, manages continuous improvement and cross-functional projects, supports product launches, and ensures Good Distribution Practice compliance across internal, external, and contract manufacturing networks.

Leads payer onboarding, transitions, ongoing payer operations, licensing, credentialing, audits, site inspections, and regulatory compliance for Babylist Health. Builds scalable processes, monitors payer performance, manages commercial and Medicaid operations, program-manages new business launches, and partners with billing, legal, product, contracting, and customer support. Manages and develops two direct reports while establishing the operational foundation for expanding clinical services.

Develop commercialization strategies for advanced chemistry and acquired manufacturing capabilities. Lead government, defense, grant, and commercial partnership proposals; analyze markets and customer opportunities; coordinate cross-functional integration initiatives; and build operating mechanisms that accelerate strategic execution. The role works across technical, manufacturing, commercial, financial, and operational teams to advance market entry, production, and revenue.

Handles recurring financial operations, including RIA and TPA fee processing, payment distribution, database maintenance, revenue allocation, fee equalization, invoicing, journal entries, reconciliations, commission payments, reporting, and quality control. The role resolves advisor and third-party inquiries, coordinates custom reporting, supports system tickets, and manages multiple concurrent priorities while maintaining compliance and service quality.

Drive go-to-market planning and operations initiatives that support profitable growth. Responsibilities include territory planning, account assignments, pipeline and forecast analysis, customer segmentation, quota and booking analysis, dashboard development, business case creation, operating goal setting, and cross-functional program management. The role partners with sales, marketing, customer success, product, finance, analytics, and clinical operations to optimize GTM efficiency, revenue growth, investments, and scalable operating processes.

Supports daily operations for a virtual behavioral health clinic by managing patient referrals, maintaining records and schedules, coordinating appointment changes, handling patient calls, supporting internal helpdesk requests, assisting with billing administration, and maintaining data accuracy across EMRs and internal tools. The role also identifies operational issues and escalates or improves processes.

Oversee brokerage operations for inter-dealer market making, trading, margin lending, and financing. Review and approve trading and margin activity, supervise registered operations, maintain supervisory procedures, monitor PnL and risk limits, issue and verify margin calls, manage collateral haircuts, enforce day-trading rules, resolve escalations, and strengthen the supervisory framework as the firm expands.

Coordinate biosample operations across clinical trials, including collection, shipment, reconciliation, chain-of-custody documentation, laboratory transfers, vendor oversight, and data quality review. Support study startup, audit readiness, issue resolution, reporting, and process improvement while collaborating with clinical operations, laboratories, vendors, and cross-functional biotech teams.

Supports digital advertising campaign execution from setup through reconciliation. Responsibilities include trafficking campaigns, monitoring pacing and performance, analyzing reporting data, conducting QA against insertion orders, troubleshooting creative and delivery issues, managing reporting and month-end reconciliation, and maintaining documentation. The role requires collaboration, strong organization, attention to detail, and familiarity with ad-serving platforms, SSPs, DSPs, HTML5, JavaScript, mobile rich media, and debugging tools.

Supports internal business operations across contracts, compliance, hiring logistics, onboarding, events, proposals, vendor coordination, project tracking, dashboards, and leadership special projects. Maintains accurate records, monitors deadlines, prepares client-ready documents, coordinates meetings and convenings, and follows through on cross-team action items. The role requires strong organization, initiative, discretion, written communication, and proficiency with PowerPoint, Excel, Google Suite, and AI tools. This is a fully remote position with travel several times per year.

Execute and monitor promotional programs from setup through closeout, including offer configuration, quality assurance, launch coordination, calendar management, performance tracking, issue escalation, and reporting. Partner with CRM and Marketing teams to align campaign requirements and improve repeatable operational processes. Use data, reporting, and workflow tools to evaluate revenue and sales performance and identify automation opportunities.

Provides first-level technical support, monitoring, incident management, troubleshooting, and fault resolution for OTT platforms including Astro Go and Sooka. Manages live events, promotions, app configurations, content performance, tickets, escalations, reports, inventory, documentation, system upgrades, vendor coordination, and project implementation. The role also supports application optimization and internal custom system development while working 12-hour shifts, including weekends.

Oversee portfolios of Generative AI data operations projects, managing delivery, capacity planning, vendors, budgets, quality, risks, automation, and client reporting. Coach project managers and coordinators, collaborate with recruiting and finance, enforce data security and compliance, and improve processes across distributed teams.

Own operational support for a growing community partnerships team by tracking action items, maintaining playbooks and collateral, managing CRM data hygiene, monitoring dashboards, analyzing datasets, and coordinating data and product requests. The role partners with leadership, field representatives, and data and engineering teams to improve execution, resolve issues, and support informed decision-making.

Manage e-commerce and B2B order operations, including fraud screening, payment verification, fulfillment, shipping issues, returns, chargebacks, and order-error investigations. Coordinate with 3PLs, fulfillment centers, carriers, offshore teams, and internal Customer Experience and Supply Chain teams. Monitor operational queues, troubleshoot system issues, triage projects, document requirements, and ensure orders and tracking are processed within SLAs.

Participates in a rotational operations leadership program focused on manufacturing process improvement, lean initiatives, quality, supply chain, productivity, engineering, and supervision. Designs and implements process improvements, leads cross-functional projects, collaborates with plant teams, presents results to senior leadership, and develops operational leadership skills through assignments across multiple business units and locations.

Leads regulatory operations across a biotechnology development portfolio, including RIMS implementation and management, submission planning, eCTD publishing, document control, health authority correspondence, vendor oversight, and inspection readiness. Coordinates cross-functional regulatory deliverables, maintains submission records and trackers, establishes operational procedures, and supports the preparation and refinement of regulatory documents for global filings.

Owns commercial KPI production, competitive intelligence resources, reporting cycles, and enablement infrastructure for Headway’s payer partnerships organization. The role drives strategic and operational workstreams, coordinates commercial reporting, supports team scaling, and applies AI tools critically to produce reliable recommendations. Success requires strong operational execution, resourcefulness, analytical problem-solving, and comfort working in ambiguity within a digital health environment.

Supports 24/7 sports betting operations by assisting traders, monitoring pre-game and in-play markets, reviewing betting content, testing app functionality, managing sport and competition setups, conducting compliance checks, communicating with data providers, and escalating operational issues. The role also supports customer issue resolution and cross-functional assignments with Compliance, Marketing, and Product. Evening, weekend, and holiday availability is required.

Oversee pharmaceutical government pricing, rebate operations, contract implementation, state transparency reporting, compliance documentation, audits, and pricing system administration. The role validates government pricing calculations, manages rebate invoices and accruals, supports contract onboarding and renewals, maintains SOX controls, and collaborates with Finance, Market Access, Legal, Compliance, Commercial Operations, consultants, and vendors to ensure accurate reporting and operational readiness.

Manages U.S. commercial operations, field reporting, CRM optimization, territory targeting, sales enablement, incentive compensation, and goal setting. Partners with IT, Sales, Marketing, Medical Affairs, Patient Services, Market Access, Legal, and Compliance to support field teams, maintain accurate engagement data, and ensure compliant workflows and analytics. The role supports specialty biotech sales operations and reporting for Vera Therapeutics’ commercial product portfolio.

Monitor system alerts during assigned shifts, follow troubleshooting flowcharts, restart hardware, escalate unresolved issues, and maintain detailed action logs. The role provides flexible afternoon, weekend, and absence coverage while supporting operations for electromechanical power systems. Success requires technical aptitude, attention to detail, independent judgment, strong communication, and the ability to prioritize issues in a fast-paced environment.

Partner with Finance and Operations leaders to manage budgeting, forecasting, expense management, and financial analysis. Produce executive-level reporting, presentations, dashboards, and insights. Monitor performance, identify risks and opportunities, support cross-functional projects, coordinate governance/audit activities, and drive process improvement via automation, analytics, and AI-enabled tools to support senior leadership decision-making.

Assist in launching and maintaining venture capital firms globally, managing legal and operational matters while collaborating with partners and clients.