Top Customer Success Jobs in Raleigh, NC
As a Law Enforcement Response Specialist at MediaLab, you will handle legal requests and processes from law enforcement agencies, maintain records, and ensure compliance with legal standards. You will also contribute to refining internal procedures and work closely with cross-functional teams for effective communication. This role requires discretion, problem-solving skills, and the ability to handle sensitive information professionally.
Expense Specialists at GuidePoint Security support the accounting and payroll teams by processing and auditing employee expense reports, preparing payment lists, and reconciling data in NetSuite. They also help document corporate procedures and communicate effectively within the organization.
The Support Specialist will provide technical assistance to computer users, acting as the main support liaison between the company and clients. Responsibilities include troubleshooting software and hardware issues, documenting interactions, and proactively ensuring client satisfaction. Strong communication and multi-tasking skills are essential.
An Implementation Specialist I will develop and implement course content, collaborate with project teams to deliver innovative materials, format content according to project specifications, and maintain course content using established systems. The role involves using various software tools and participating in project planning and problem-solving.
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The Customer Care Manager oversees an omni-channel contact center, managing both internal teams and BPO partners. Responsibilities include ensuring service level agreements are met, driving process improvements, monitoring performance metrics, and fostering a positive customer-focused culture.
The Customer Success Engineer at Lakeside Software will provide technical solutions and support to enterprise customers, develop best practices for SysTrack implementation, and build strong customer relationships to enhance product adoption and satisfaction.
The Operations Support Representative will ensure the timely delivery of critical medical supplies, handle shipment issues, protect patient confidentiality, and maintain communication with stakeholders. Key responsibilities include managing shipment bookings, maintaining records, generating reports, providing customer support, and escalating issues as needed.
The Appraisal Specialist manages all appraisal activities within a financial institution, ensuring a seamless process from ordering to delivery. They interact with various appraisal reports and ensure compliance with FHA and USPAP regulations while providing excellent customer service.
The Enterprise Customer Success Consultant at SeekOut will manage the entire customer journey for the Grow platform, focusing on onboarding, training, retention, and product adoption. They will track success metrics, lead customer transitions, and provide consulting for continuous improvement.
The Appraisal Specialist manages all appraisal processes to ensure efficiency, utilizing software and adhering to compliance standards. Responsibilities include ordering appraisals, identifying property types, and ensuring thorough knowledge of mortgage lending processes.
Top Companies in Raleigh, NC Hiring Customer Success Roles
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