Top Customer Success Jobs in Raleigh, NC
As a Customer Support Specialist at EngagedMD, you'll provide exceptional service to users, troubleshoot issues, support product implementation, and collect feedback to improve the platform. This entry-level role requires strong communication and organizational skills to manage customer relationships and enhance their experience with the EngagedMD application.
The Virtual Representative role at AO involves promoting and selling products or services, building strong client relationships, customizing presentations, and addressing customer inquiries to ensure satisfaction. Candidates are expected to inspire and motivate teams while making a meaningful impact on clients' lives.
The Customer Success Engineer will act as a trusted advisor for customers post-sale, guiding them through onboarding and deployment. Responsibilities include engaging with sales teams, developing customer strategies, and creating training materials to ensure customers maximize value from Cribl solutions.
The Database Administration Specialist will manage data migration projects, ensure data accuracy, conduct data analysis, and collaborate with teams to improve data quality and migrate data from legacy systems to ERP software at Datacor.
As a Customer Experience Associate at Nutrafol, you will provide empathetic customer support through calls and emails, escalate complex issues, assist customers in navigating the company website, and contribute to enhancing overall team efficiency.
The Senior Customer Success Manager at BetterCloud is responsible for overseeing the post-sale relationships of 15-25 customer accounts, ensuring they achieve their goals with the software. This role involves onboarding customers, providing ongoing engagement, gathering feedback, and advocating for customer needs, all while maintaining strong relationships and driving customer satisfaction.
The Customer Success Manager in Commercial Insurance is responsible for driving retention and growth of clients, enabling successful adoption of Shift technology, collaborating with various teams, and representing the voice of the customer. This role requires deep industry knowledge in commercial lines insurance and at least 5 years of experience in the insurance industry, particularly in investigations and underwriting.
As an Enterprise Customer Success Manager, you will build and maintain relationships with enterprise customers, ensure successful onboarding, drive product adoption, represent customer needs internally, manage renewals, identify upsell opportunities, monitor customer health metrics, conduct strategic reviews, and deliver training sessions.
As an RCM Process Specialist, you will prioritize incoming requests and ensure effective resolution while maintaining communication within the team. Your role includes updating best practices, managing information across systems, and supporting the revenue cycle management process.
As a Law Enforcement Response Specialist at MediaLab, you will handle legal requests and processes from law enforcement agencies, maintain records, and ensure compliance with legal standards. You will also contribute to refining internal procedures and work closely with cross-functional teams for effective communication. This role requires discretion, problem-solving skills, and the ability to handle sensitive information professionally.
Top Companies in Raleigh, NC Hiring Customer Success Roles
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