Top Customer Success Jobs in Raleigh, NC
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The Customer Success Manager guides SMB customers through best practices, helping them maximize their investment in security and privacy. They foster long-term relationships, focusing on customer retention and adoption goals while managing customer communications and lifecycle engagement. The role involves proactive customer support, follow-ups, and contributing to team performance metrics.
The Senior Platform Specialist supports athenaOne applications by managing issues, leading projects, and customizing software for clinical staff. They provide training, maintain documentation, and ensure efficient use of EHR systems while collaborating with stakeholders and enhancing platform standards.
The Referral Quality and Training Specialist develops and conducts training programs for new and existing employees. They also perform quality audits, track learning progress through a Learning Management System, analyze data, and ensure adherence to quality standards in the referral process.
The Senior Compensation & Rewards Specialist designs and administers corporate rewards programs, conducts cost analyses, facilitates compensation reviews, and evaluates proposals for reward programs. Collaborating with HR and business leaders, the role includes developing compensation plans and managing pay structures, ensuring compliance with regulations, and preparing communication materials to inform on compensation strategies.
The Customer Content Manager will lead the creation of impactful customer success stories, specializing in video testimonials. Responsibilities include collaborating across teams to drive customer narratives that resonate with audiences and align with business goals, while managing the content creation process effectively.
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As a Client Onboarding Specialist at RepeatMD, you will drive customer onboarding, guide clients through personalized experiences, conduct engaging training sessions, and provide strategic insights to enhance business growth. You'll also champion client success stories and collaborate with teams to enhance the onboarding process.
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As a Demand Optimization Specialist, you will analyze and enhance lead generation efforts, optimize marketing strategies, and collaborate with Business Development Representatives. You will track KPIs, conduct market research, and utilize marketing automation tools to drive new business opportunities and support the BDR team.
The Senior Customer Success Manager is responsible for managing client partnerships, optimizing the use and value of PointClickCare’s solutions, and driving engagement at the C-level. This role includes building client relationships, facilitating reviews, and collaborating with teams to ensure revenue growth and customer retention.
Develop proposals and contracts for new and existing business in consultation with the Sales Team. Assist in leading proposals of minimal complexity. Gather and provide complex information for proposals with oversight from lead.
Top Companies in Raleigh, NC Hiring Customer Success Roles
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