Top Operations Jobs in Raleigh, NC

Supervise a 24x7 Community Solutions Response Center team supporting managed Wi-Fi network surveillance and customers. Responsibilities include coaching staff, managing workflows, improving monitoring and ticketing processes, analyzing communication and outage metrics, coordinating issue resolution, supporting system enhancements, hiring and training employees, and maintaining operational procedures. The role is office-based and includes after-hours on-call responsibilities.

Provide hands-on global IT support across hardware, software, operating systems, mobile devices, networking, identity systems, endpoint management, and workplace technology. Manage IT asset lifecycles, user access, device provisioning, patching, conference room systems, and support tickets. Deliver white-glove employee support, document resolutions, coordinate vendors, maintain secure technology operations, and escalate complex issues appropriately.

Provides administrative and operational support for partner organizations, including tracking incentive payments, coordinating contracts, maintaining accreditation and policy documentation, and supporting compliance readiness. Oversees facility maintenance, inspections, safety protocols, vendor and landlord communication, and related records. Requires strong organization, communication, discretion, documentation, and technology skills, with occasional travel to multiple North Carolina locations.

Provides administrative and operational support across partner locations. Tracks incentive and special-pay programs, coordinates contracts and approvals, maintains accreditation and policy documentation, supports safety compliance, and oversees facility maintenance, inspections, vendors, and landlord relationships. Requires accurate reporting, strong organization, discretion, independent work, and travel to Durham, Smithfield, and Wilson locations several times per month.

Process and support the syndicated loan trade lifecycle, participation and agency servicing, mortgage warehouse and whole loan operations. Handle trade closing, settlements, mailbox communications, cash operations, reconciliations, and escalate exceptions while following SOPs and quality frameworks.

Coordinates cross-functional business operations across recruiting, onboarding, employee lifecycle management, executive scheduling, office logistics, vendors, and internal systems. Manages access provisioning, hardware inventory, calendar logistics, reporting, and spreadsheet-based analysis. Improves inefficient processes, supports leadership decisions, and handles confidential employee information in a fast-paced startup environment.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

Leads site reliability operations and Tier 3 IT support across identity, messaging, compute, endpoints, databases, networking, and datacenter infrastructure. Owns incidents, service quality, compliance, vulnerability remediation, asset management, root-cause analysis, automation, and permanent fixes. Provides technical leadership to site engineers, supports executives, coordinates with global platform teams and vendors, and represents site priorities in regional initiatives. Requires hands-on onsite work, on-call participation, and after-hours maintenance support.

Leads global Advanced Services business operations strategy, planning cadence, executive dashboards, analytics architecture, capacity planning, forecasting, workflow automation, and operational governance. Partners with Finance, Sales, Product, and Delivery leaders to improve revenue growth, utilization, renewal forecasting, and customer outcomes. Builds and mentors a high-performing business intelligence and operations team in a global matrixed organization.

Provides customer service and operational support in a 24/7 data center environment. Serves as a point of contact for clients, vendors, and internal teams; coordinates meetings, handles incoming and outgoing shipments, monitors security cameras, escalates urgent issues, and supports facility upkeep. Requires strong communication, organization, judgment, adaptability, and availability for occasional shifts, nights, weekends, and on-call duties.

Supports reinsurance operations through deal onboarding, reporting, surveillance, project coordination, process documentation, stakeholder updates, and operational analysis. The intern collaborates with legal, risk, finance, operations, and IT partners to identify trends, generate insights, document requirements, improve processes, and support new and existing reinsurance opportunities.

Supports revenue teams by analyzing sales performance, pipeline health, and operational metrics. Builds dashboards and reports, identifies workflow bottlenecks, recommends process improvements, and supports sales strategies, playbooks, compensation plans, and growth initiatives. Partners with Sales, Marketing, Finance, CRM, Channel, and Customer Success teams. Maintains Salesforce accuracy, optimizes CRM functionality, trains sales representatives, and presents insights to leadership.

Leads operational governance for an IT Business Systems team across five business areas. Owns business reviews, budgeting and forecasting, intake prioritization, end-user training, internal team enablement, leadership support, and AI knowledge-platform delivery. Analyzes support data to improve systems delivery and develops team capabilities across SAP ECC, S/4HANA, Vistex, Vertex, and TMS platforms.

Responsible for administration, support, stability, and security of enterprise systems, servers, and networks. Requires hands-on experience with ServiceNow.

The IT Operations Specialist is responsible for the administration, support, and security of enterprise systems and networks, requiring advanced problem diagnosis and resolution skills.

Leads the growth, profitability, forecasting, business development, and operational scaling of experiential learning programs. Owns program P&Ls, pricing, pipelines, enrollment targets, client experience, and continuous improvement. Builds and develops teams of program managers, coordinators, and facilitators while partnering with Marketing, Consulting, Operations, and subject-matter experts. Develops new offerings, strengthens systems and processes, and may facilitate or refine program content.

The Operations Supervisor manages warehouse functions, supervises staff, ensures adherence to regulations, and coordinates with other departments. Responsibilities include scheduling, hiring, training, and implementing improvements.

Lead and coordinate branch operations to deliver safe, efficient equipment rental service. Support the Branch Manager on financial goals, staff performance, sales oversight, training, and policy compliance.

Senior Business Operations Associate will identify growth and efficiency opportunities, build models and dashboards, run experiments (growth, pricing, UX), design scalable processes, and execute cross-functional initiatives to improve revenue, margins, and operational KPIs. The role partners with senior leadership, drives P&L impact, implements recommendations, and leverages AI/LLMs and automation to accelerate insight-to-execution.

The Senior Manager, Production oversees project delivery from planning to execution, managing budgets, vendor relations, and team development within the Experiential Team.

Oversee client proposals, enhance data processes using coding, drive client engagement, mentor junior members, and identify growth opportunities for the firm.

Perform quality assurance reviews for Offshore Employee Health & Benefits operations to identify improvements and compliance issues. Communicate findings to stakeholders, consult on remediation and implementation plans, and ensure firm quality standards. Work independently and use basic computer tools to support reviews.

Support profitability and operational efficiency by building Excel dashboards, analyzing sales and inventory data, creating financial and inventory plans, documenting workflows, defining performance metrics, and driving data-informed decisions to meet financial and strategic targets.

Lead and scale a centralized RFP and Business Operations function to improve sales execution, deal velocity, and revenue realization. Own RFP lifecycle, Workfront and CRM configuration, KPI frameworks, contracting/pricing/invoicing enablement, and cross-functional coordination with Sales, Finance, Legal, Product, and Delivery. Build and coach a team, standardize processes, and drive measurable commercial and operational improvements.

The Operations Manager in Training program prepares candidates to operate their own office, focusing on leadership development, relocation, and potential six-figure earnings in a collaborative environment.