Top Operations Jobs in Raleigh, NC

Manages global partner program operations, business processes, escalations, reporting, and workflow automation. Collaborates with partner ecosystem, sales, finance, operations, PMO, process, and IT teams to define requirements, implement CRM and PRM enhancements, test solutions, improve efficiencies, and operationalize scalable global processes.

Leads operational health, compliance, quality assurance, risk management, and continuous improvement across human services programs in the Carolinas. Oversees audits, accreditation processes, corrective action plans, regulatory requirements, operational manuals, program launches, data analysis, staff training, and stakeholder collaboration. Supports the SSVF program and regional leadership while ensuring services meet contractual, funding, and organizational standards.

Leads operational governance for an IT Business Systems team across five business areas. Owns business reviews, budgeting and forecasting, intake prioritization, end-user training, internal team enablement, leadership support, and AI knowledge-platform delivery. Analyzes support data to improve systems delivery and develops team capabilities across SAP ECC, S/4HANA, Vistex, Vertex, and TMS platforms.

Provides administrative, operational, and project coordination support to the Strategy and Resource Mobilization team. Responsibilities include processing consultant agreements and invoices, coordinating meetings and limited travel, maintaining trackers and knowledge management systems, compiling reports and dashboards, managing internal communications tools, and overseeing employee onboarding. The role requires strong organization, discretion, problem-solving, and follow-through in a fast-paced, matrixed environment.

Coordinates telecom field operations by entering assignments and completed work, updating Gentrac, OneLink, and customer systems, processing ticket closeouts, verifying documentation, tracking deadlines, and escalating delays. Follows up with field teams and managers to resolve missing information, provides status updates, and supports customer commitments. After training, participates in a rotating five-day on-call schedule as the contact for active deployments.

Supports Revenue Operations through CRM lead-data management, lead assignment, conversion tracking, data cleansing, lead-scoring model refinement, and process documentation. Monitors lead flow, identifies gaps, and collaborates with Sales and Marketing to improve alignment and efficiency. This part-time, in-office internship requires 20–30 hours per week.

Provide first-line support and troubleshooting for an HPC environment, monitor system health, triage incidents, perform maintenance and patching, and produce runbooks and documentation. Improve processes and escalate to SMEs for complex issues while supporting scheduling, compute, storage, and access concerns.

Paid 10-week operations internship supporting Fidelity clients and business partners through customer service, transaction processing, data gathering, reporting, and detailed administrative work. Interns may support Client Experience, Healthcare Operations, Fidelity Fund and Investment Operations, or other business units. The role requires organization, accuracy, problem-solving, communication, multitasking, adaptability, and a customer-focused approach. Candidates must be current undergraduate students returning to coursework after the internship and available for the full program.

Manages daily office operations, administrative workflows, facilities, vendors, budgets, client service, communications, events, and workplace standards. Leads administrative assistants and receptionists, ensures office coverage, conducts performance reviews, supports onboarding and firm initiatives, and partners with leadership on operational priorities. Requires strong organization, discretion, communication, project management, and change-management skills, plus Microsoft 365 proficiency and willingness to work primarily in-office.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

Leads site reliability operations and Tier 3 IT support across identity, messaging, compute, endpoints, databases, networking, and datacenter infrastructure. Owns incidents, service quality, compliance, vulnerability remediation, asset management, root-cause analysis, automation, and permanent fixes. Provides technical leadership to site engineers, supports executives, coordinates with global platform teams and vendors, and represents site priorities in regional initiatives. Requires hands-on onsite work, on-call participation, and after-hours maintenance support.

Leads global Advanced Services business operations strategy, planning cadence, executive dashboards, analytics architecture, capacity planning, forecasting, workflow automation, and operational governance. Partners with Finance, Sales, Product, and Delivery leaders to improve revenue growth, utilization, renewal forecasting, and customer outcomes. Builds and mentors a high-performing business intelligence and operations team in a global matrixed organization.

Supports reinsurance operations through deal onboarding, reporting, surveillance, project coordination, process documentation, stakeholder updates, and operational analysis. The intern collaborates with legal, risk, finance, operations, and IT partners to identify trends, generate insights, document requirements, improve processes, and support new and existing reinsurance opportunities.

Supports revenue teams by analyzing sales performance, pipeline health, and operational metrics. Builds dashboards and reports, identifies workflow bottlenecks, recommends process improvements, and supports sales strategies, playbooks, compensation plans, and growth initiatives. Partners with Sales, Marketing, Finance, CRM, Channel, and Customer Success teams. Maintains Salesforce accuracy, optimizes CRM functionality, trains sales representatives, and presents insights to leadership.

Leads field technicians and owns daily operational performance, customer experience, revenue, gross profit, service quality, and team development. Responsibilities include coaching technicians, conducting ride-alongs, completing performance reviews, facilitating team meetings, improving field processes, coordinating with dispatch, resolving escalations, and ensuring adherence to company service standards. Success is measured through operational KPIs, customer reviews, membership and replacement sales, truck goals, and right-the-first-time completion.

Responsible for administration, support, stability, and security of enterprise systems, servers, and networks. Requires hands-on experience with ServiceNow.

The IT Operations Specialist is responsible for the administration, support, and security of enterprise systems and networks, requiring advanced problem diagnosis and resolution skills.

Lead and coordinate branch operations to deliver safe, efficient equipment rental service. Support the Branch Manager on financial goals, staff performance, sales oversight, training, and policy compliance.

Senior Business Operations Associate will identify growth and efficiency opportunities, build models and dashboards, run experiments (growth, pricing, UX), design scalable processes, and execute cross-functional initiatives to improve revenue, margins, and operational KPIs. The role partners with senior leadership, drives P&L impact, implements recommendations, and leverages AI/LLMs and automation to accelerate insight-to-execution.

The Senior Manager, Production oversees project delivery from planning to execution, managing budgets, vendor relations, and team development within the Experiential Team.

Support profitability and operational efficiency by building Excel dashboards, analyzing sales and inventory data, creating financial and inventory plans, documenting workflows, defining performance metrics, and driving data-informed decisions to meet financial and strategic targets.

Lead and scale a centralized RFP and Business Operations function to improve sales execution, deal velocity, and revenue realization. Own RFP lifecycle, Workfront and CRM configuration, KPI frameworks, contracting/pricing/invoicing enablement, and cross-functional coordination with Sales, Finance, Legal, Product, and Delivery. Build and coach a team, standardize processes, and drive measurable commercial and operational improvements.

The Operations Manager in Training program prepares candidates to operate their own office, focusing on leadership development, relocation, and potential six-figure earnings in a collaborative environment.

Lead facility administrative operations, supervise administrative staff, manage document control and compliance for audits, oversee facility services and vendor contracts, coordinate cross-functional support and onboarding, manage budgets, and prepare operational reports to ensure efficient, audit-ready site operations.

Lead and optimize end-to-end operations including manufacturing support, supply chain, logistics, project execution, and administrative functions. Build teams, implement scalable processes, drive OTIF, cost control, KPIs, compliance, and continuous improvement while partnering cross-functionally to meet global business objectives.