Top Operations Jobs in Raleigh, NC

Support branch operations and customer experience by processing teller transactions, resolving operational issues, connecting customers to digital solutions, assisting the Branch Manager with scheduling and tasks, identifying fraud/risk, and ensuring compliance with bank policies while motivating staff to meet business objectives.

Supervise the Community Solutions Response Center in a 24x7 NOC environment, coaching and hiring staff, overseeing workflows, analyzing metrics and reports, optimizing tools and processes to reduce call/truck rolls and improve MTTR/MTTD, and coordinating with other teams on outages and system enhancements.

Monitor managed Wi‑Fi and HFC network equipment, analyze alerts, perform initial troubleshooting, create support tickets, stage severity, dispatch field technicians, escalate complex issues, and communicate network events to stakeholders following protocols.

The Strategy & Operations Manager will support day-to-day operations of Revenue Strategy & Operations, manage dashboards, coordinate engagement workflows, prepare reports, and drive strategic initiatives to enhance productivity.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

Perform quality assurance reviews for Offshore Employee Health & Benefits operations to identify improvements and compliance issues. Communicate findings to stakeholders, consult on remediation and implementation plans, and ensure firm quality standards. Work independently and use basic computer tools to support reviews.

The Senior Manager, Production oversees project delivery from planning to execution, managing budgets, vendor relations, and team development within the Experiential Team.

The Director oversees project delivery from planning through execution, manages budgets, vendor relationships, and mentors the Production team, ensuring high-quality events and client satisfaction.

Oversee client proposals, enhance data processes using coding, drive client engagement, mentor junior members, and identify growth opportunities for the firm.

Senior executive responsible for P&L and service delivery across multi-country BPO/CX operations. Drive commercial strategy, operational standards, AI/automation integration, scaling playbooks, client relationships, and leadership development to optimize cost, risk, and performance.

The SkillBridge Operations Trainee program offers service members practical training in various business aspects, preparing for civilian roles like Operations Manager or Customer Service Representative.

Support profitability and operational efficiency by building Excel dashboards, analyzing sales and inventory data, creating financial and inventory plans, documenting workflows, defining performance metrics, and driving data-informed decisions to meet financial and strategic targets.

Lead and scale a centralized RFP and Business Operations function to improve sales execution, deal velocity, and revenue realization. Own RFP lifecycle, Workfront and CRM configuration, KPI frameworks, contracting/pricing/invoicing enablement, and cross-functional coordination with Sales, Finance, Legal, Product, and Delivery. Build and coach a team, standardize processes, and drive measurable commercial and operational improvements.

The AVP, Payroll Operations leads North America payroll delivery, ensuring compliance, accuracy, and operational performance, while overseeing payroll controls and compliance for complex scenarios.

Lead operational foundation for Customer Engineering: design territory and capacity plans, improve end-to-end CE processes, maintain Salesforce data standards, partner with Analytics, Business Systems, and Applied AI to identify automation/AI opportunities and drive adoption. Serve as CE pod lead and contribute to org-wide GTM initiatives.

The Operations Manager in Training program prepares candidates to operate their own office, focusing on leadership development, relocation, and potential six-figure earnings in a collaborative environment.

Provide operational and administrative support for Geospatial Customer Success and Operations: process warranty and maintenance orders, purchase inventory, register serial numbers, prepare warranty documentation, maintain virtual inventory, reconcile with ERP, and produce periodic reports.

Provide first-line support and troubleshooting for an HPC environment, monitor system health, triage incidents, perform maintenance and patching, and produce runbooks and documentation. Improve processes and escalate to SMEs for complex issues while supporting scheduling, compute, storage, and access concerns.

Lead business operations and planning for the CloudOps Software & Platform group, owning budgeting, forecasting, long-term planning, financial performance analysis, and cross-functional portfolio planning. Drive organizational and operational initiatives, resource allocation, and change management while partnering with finance and business leaders to align plans with strategy and deliver measurable financial results.

Coordinate with site leadership to manage home delivery services and day-to-day operations. Lead a team, improve operational efficiency, and train personnel.

The IT Operations Specialist provides advanced support for NCDOT network services, ensuring security and stability of enterprise systems, and monitoring data center operations. Responsibilities include incident response and 24/7 on-call support.

The Director of Revenue Operations will establish and manage the RevOps function, optimizing systems, data, and processes that drive sales, marketing, and customer success, while leading a growing team.

The Reinsurance Operations Specialist supports reinsurance transactions by managing operational tasks, data management, and stakeholder engagement, ensuring compliance and effective reporting.

The Sr. Director of Franchise Operations leads new restaurant openings, manages project timelines, oversees training and operations, and drives profitability across locations.