Top Operations Jobs in Raleigh, NC

Provide global hands-on and remote IT support across hardware, software, operating systems, mobile devices, identity systems, networks, endpoints, conference rooms, and workplace technology. Manage IT asset lifecycles, provisioning, access administration, endpoint configuration, patching, ticket resolution, and documentation. Support macOS, Windows, and iOS environments while delivering high-touch employee service and escalating complex issues to engineering teams.

Manage account operations by maintaining workflows, trackers, budgets, forecasts, invoicing coordination, time tracking, dashboards, and operational reports. The role identifies process improvements, reconciles financial and operational information, supports onboarding and knowledge management, communicates findings to account leaders and clients, and ensures accurate, timely documentation and follow-up.

Provides proactive C-suite support to the CEO and Executive Leadership Team, managing complex calendars, priorities, travel, meetings, Board cycles, executive materials, and action tracking. The role owns executive operating rhythms, coordinates cross-functional inputs, prepares decision-ready presentations, supports governance activities, and maintains confidentiality. It requires strong organization, discretion, communication, analytical thinking, advanced Microsoft 365 skills, and experience supporting senior leaders in global organizations.

Provides customer service and operational support for wireless service and installation work. Coordinates technicians, installers, customers, and vendors; schedules and follows up on service appointments; prepares, maintains, closes, and invoices work orders; conducts customer satisfaction follow-up; supports equipment returns, inventory control, and field parts requests.

Coordinate telecom field operations by entering assignments and completed work, updating Gentrac, OneLink, trackers, and customer portals, completing ticket closeouts, following up on missing information, monitoring deadlines, escalating delays, and providing status updates. The role includes several months of on-site training in Durham, followed by possible remote work and rotating overnight on-call coverage supporting California field teams.

Leads solution operations by translating product strategy into scalable processes, service standards, operating cadences, and client-facing execution plans. Acts as a bridge across product, client service, account management, and delivery teams; drives cross-functional initiatives, risk mitigation, change adoption, training, and continuous improvement. Uses customer feedback and operational performance insights to improve service delivery, influence decisions, and support broader solution operations strategy.

Provides onsite administrative, workplace, facilities, and operational support for a healthcare laboratory site. Responsibilities include visitor and vendor coordination, facility access and security procedures, workspace and reservation management, mail distribution, event and meeting support, supply replenishment, site tours, leadership meeting administration, and operational reporting. Requires strong organization, communication, discretion, customer service, and multitasking skills.

Manages global partner program operations, business processes, escalations, reporting, and workflow automation. Collaborates with partner ecosystem, sales, finance, operations, PMO, process, and IT teams to define requirements, implement CRM and PRM enhancements, test solutions, improve efficiencies, and operationalize scalable global processes.

Leads operational health, compliance, quality assurance, risk management, and continuous improvement across human services programs in the Carolinas. Oversees audits, accreditation processes, corrective action plans, regulatory requirements, operational manuals, program launches, data analysis, staff training, and stakeholder collaboration. Supports the SSVF program and regional leadership while ensuring services meet contractual, funding, and organizational standards.

Provide first-line support and troubleshooting for an HPC environment, monitor system health, triage incidents, perform maintenance and patching, and produce runbooks and documentation. Improve processes and escalate to SMEs for complex issues while supporting scheduling, compute, storage, and access concerns.

Manages daily office operations, administrative workflows, facilities, vendors, budgets, client service, communications, events, and workplace standards. Leads administrative assistants and receptionists, ensures office coverage, conducts performance reviews, supports onboarding and firm initiatives, and partners with leadership on operational priorities. Requires strong organization, discretion, communication, project management, and change-management skills, plus Microsoft 365 proficiency and willingness to work primarily in-office.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

Leads site reliability operations and Tier 3 IT support across identity, messaging, compute, endpoints, databases, networking, and datacenter infrastructure. Owns incidents, service quality, compliance, vulnerability remediation, asset management, root-cause analysis, automation, and permanent fixes. Provides technical leadership to site engineers, supports executives, coordinates with global platform teams and vendors, and represents site priorities in regional initiatives. Requires hands-on onsite work, on-call participation, and after-hours maintenance support.

Leads IT production operations and ServiceNow-based ITSM processes, including incident, problem, change, and configuration management. Oversees major incident bridges, metrics, root-cause analysis, post-incident reviews, and continuous service improvements. Partners with technical teams, vendors, and senior stakeholders to improve IT service quality, scalability, reliability, employee support experiences, self-service tools, and knowledge resources across global technology environments.

Supports reinsurance operations through deal onboarding, reporting, surveillance, project coordination, process documentation, stakeholder updates, and operational analysis. The intern collaborates with legal, risk, finance, operations, and IT partners to identify trends, generate insights, document requirements, improve processes, and support new and existing reinsurance opportunities.

Supports revenue teams by analyzing sales performance, pipeline health, and operational metrics. Builds dashboards and reports, identifies workflow bottlenecks, recommends process improvements, and supports sales strategies, playbooks, compensation plans, and growth initiatives. Partners with Sales, Marketing, Finance, CRM, Channel, and Customer Success teams. Maintains Salesforce accuracy, optimizes CRM functionality, trains sales representatives, and presents insights to leadership.

Leads field technicians and owns daily operational performance, customer experience, revenue, gross profit, service quality, and team development. Responsibilities include coaching technicians, conducting ride-alongs, completing performance reviews, facilitating team meetings, improving field processes, coordinating with dispatch, resolving escalations, and ensuring adherence to company service standards. Success is measured through operational KPIs, customer reviews, membership and replacement sales, truck goals, and right-the-first-time completion.

Responsible for administration, support, stability, and security of enterprise systems, servers, and networks. Requires hands-on experience with ServiceNow.

The IT Operations Specialist is responsible for the administration, support, and security of enterprise systems and networks, requiring advanced problem diagnosis and resolution skills.

Lead and coordinate branch operations to deliver safe, efficient equipment rental service. Support the Branch Manager on financial goals, staff performance, sales oversight, training, and policy compliance.

Senior Business Operations Associate will identify growth and efficiency opportunities, build models and dashboards, run experiments (growth, pricing, UX), design scalable processes, and execute cross-functional initiatives to improve revenue, margins, and operational KPIs. The role partners with senior leadership, drives P&L impact, implements recommendations, and leverages AI/LLMs and automation to accelerate insight-to-execution.

The Senior Manager, Production oversees project delivery from planning to execution, managing budgets, vendor relations, and team development within the Experiential Team.

Support profitability and operational efficiency by building Excel dashboards, analyzing sales and inventory data, creating financial and inventory plans, documenting workflows, defining performance metrics, and driving data-informed decisions to meet financial and strategic targets.

Lead and scale a centralized RFP and Business Operations function to improve sales execution, deal velocity, and revenue realization. Own RFP lifecycle, Workfront and CRM configuration, KPI frameworks, contracting/pricing/invoicing enablement, and cross-functional coordination with Sales, Finance, Legal, Product, and Delivery. Build and coach a team, standardize processes, and drive measurable commercial and operational improvements.

The Operations Manager in Training program prepares candidates to operate their own office, focusing on leadership development, relocation, and potential six-figure earnings in a collaborative environment.