Top Tech Support Jobs in Portland, OR

The Technical Support Engineer will troubleshoot technical issues for clients, communicate effectively via phone or online, analyze information, and resolve moderately complex problems. They will maintain customer relationships, contribute to a knowledge base, and communicate feedback for product improvement.

As a Technical Support Engineer at Orderly Network, you'll provide Level 2 support, resolving technical issues raised by clients, educating client services teams, and documenting workarounds for known issues. You will communicate insights to internal teams, escalating urgent issues and helping improve client interactions with our services.

The IT Systems Administrator and Support Level 2 will provide technical assistance and support for computer systems, hardware, and software issues. This role involves guiding level 1 technicians, resolving complex problems, and maintaining system documentation. The administrator will also assist with the implementation of IT systems while collaborating with team members to enhance efficiency.

As a Sr. Technical Support Analyst, you will provide application support to clients, tracking and resolving software issues. This role involves working with engineers, documenting support cases, and ensuring timely responses and resolutions.

As a Technology Consultant, you will design and implement high-quality solutions, facilitate customer discussions to gather requirements, and manage projects to enhance customer relationships. You will advise on internal tools, assist in proposal development, and engage with potential clients as a technical resource.

The NetSuite Principal Consultant leads full-cycle NetSuite implementation projects, conducting fit/gap analysis, project planning, and collaborating with development teams. This role requires both functional and technical knowledge of NetSuite, with the consultant acting as an escalation point for issues and advocating best practices during client engagements.

The Senior Support Engineer I provides advanced technical assistance by resolving escalated customer issues, verifying bugs, and conducting customer calls. This role involves analyzing system data, maintaining communication with stakeholders, and delivering detailed solutions to support users of Cleo's Cloud software and integration tools.