Top Senior Operations Jobs in Phoenix, AZ

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

The Head of Mortgage Operations will lead Opendoor Home Loans, managing P&L, regulatory compliance, and scaling mortgage origination operations while ensuring operational excellence and exceptional borrower experience.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Lead end-to-end prepaid and corporate payment servicing operations across multi-channel contact centers. Drive performance management, process improvement, risk and compliance, budgeting, staffing, and cross-functional initiatives. Coach and develop teams, ensure service levels and quality, and support enterprise transformation to a specialized servicing model.

Senior operations leader accountable for multi-channel servicing strategy and transformation across Solutions and Social platforms. Drives end-to-end client experience, escalation governance, digital channel integration (voice, messaging, social), AI-enabled servicing models, operational excellence, risk and compliance, financial performance, and talent development. Partners with Product, Digital, Fraud, Compliance, and Vendors to deliver scalable operating models, KPI frameworks, and enterprise-level change with significant impact on client outcomes, cost, regulatory posture, and brand reputation.

Lead Fidelity cobranded servicing operations across contact center and back-office teams, ensuring service quality, compliance, workforce planning, performance management, and cost optimization. Drive transformation to specialized servicing models, influence cross-functional partners, resolve escalations, and build leadership capability to sustain operational improvements and client outcomes.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

Own and operate the GTM systems, data, and automations powering acquisition, conversion, and retention. Design GTM architecture, build integrations and AI-assisted workflows, manage DealHub pricing/approval playbooks, ensure Salesforce data integrity, and deliver dashboards to surface pipeline and revenue trends while partnering with sales, marketing, finance, and leadership.

Manage day-to-day operations, including performance, billing, and PNL. Lead a high-performing team while ensuring compliance and driving KPI excellence in autonomous vehicle environments.

The Director of Operations will oversee efficient operational practices, manage budgets, improve customer service, and ensure compliance while mentoring teams.

Support and manage business operations for the Lincoln Center for Applied Ethics including budgeting, payroll, HR coordination, post-award grant administration, reconciliations, procurement and travel processing, audit coordination, and serving as liaison with ASU Foundation and university business operations groups.

Lead front desk operations, coach administrative staff and volunteers, manage data/EHR reporting and documentation compliance, assist billing and grant reporting, oversee inventory and basic facility needs, and provide trauma-informed client support and community/ donor engagement when needed.

Own end-to-end operations for B2B accounts and execute strategic growth projects. Build and implement a scalable operating model, hire and manage instructors, track financial and operational metrics, maintain client relationships, identify upsell/renewal opportunities, support campus expansion and facility projects, and act as a strategic partner to senior leadership while managing a ~$3M P&L.

The Manager Mail Operations oversees mail operations, leading a team, managing vendor relationships, and ensuring efficient mail handling processes within the organization.

Lead data-driven process improvement across global supply chain operations by designing scalable process changes, building dashboards and data models, implementing automation (Power Platform), and enabling AI-enabled tools to improve performance, decision-making, and operational efficiency.

Lead multi-site field operations teams for large installation projects, overseeing hiring, safety, quality, schedules, budgets, contractors, and customer relationships to deliver projects on time, on budget, and to specification.

The Senior Manager will lead the CPQ platform, ensuring alignment across departments, optimizing quoting processes, and enhancing commercial effectiveness.

The Operations Manager oversees daily operations, manages staff, ensures compliance with procedures, analyzes performance metrics, and handles budgeting and employee development within the facility.

The Strategy and Operations Consultant works with clients to improve strategic initiatives through data-driven decisions, process improvements, and operational transformations, while effectively collaborating across organizational levels.

Own and optimize CRM, marketing automation, and revenue systems to improve pipeline performance, forecasting, reporting, and customer lifecycle processes. Partner with Sales, Marketing, Client Success, Finance, and Leadership to drive automation, data quality, analytics, and insights that increase productivity, retention, and revenue growth.

The role involves overseeing system performance, incident resolution, application maintenance, service support, quality monitoring, and driving continuous service improvements while collaborating with cross-functional teams.

The Regional Operations Manager is responsible for managing operations for data center and microelectronics clients, fostering a safety culture, ensuring compliance, and driving customer satisfaction through engagement with corporate account managers and field teams.

Drive scale and efficiency for high-volume Commercial and SMB sales: define stage criteria, enforce pipeline hygiene, own forecast methodology, run pipeline and forecast reviews, surface biases and risks, and translate execution issues into process and system improvements.

Lead and scale compliance operations for fleet and driver programs, including DQF management, D&A consortium oversight, vendor and TPA management, SOP and workflow design, KPI/reporting creation, audit readiness, and continuous improvement.

Lead on-site hybrid operations for legal/document services, managing people, service delivery, P&L, client relationships, continuous improvement, staffing, reporting, and contract compliance.