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Top Senior Operations Jobs in Phoenix, AZ
Software • Financial Services
Leads vehicle title, lien, total-loss, GAP, and ancillary insurance operations. Oversees compliance, claims processing, vendor relationships, team performance, process improvement, audit readiness, and escalation resolution. Ensures titles and claims meet regulatory, investor, and internal service-level requirements while reporting operational metrics to leadership.
Top Skills:
CudlDealertrackElt SystemsExcelLoan Servicing PlatformsLoanproTitle Management PlatformsUcc Filings
Real Estate • Hospitality
Oversee a diverse regional property portfolio, ensuring financial performance, customer satisfaction, operational standards, and planned growth. Manage budgeting, financial reviews, acquisitions, capital improvements, property assessments, and government or trade association relationships. Lead, coach, and evaluate regional and community managers while collaborating with senior management on business planning and performance improvement. The role requires extensive property management experience, strong financial acumen, and travel of at least 50%.
Financial Services
Supports new advisor firms through onboarding by traveling extensively to provide hands-on training, account setup assistance, operational troubleshooting, and ongoing support. Processes new accounts, transfers, rollovers, and account features; validates documentation; maintains records in Laserfiche; and coordinates with internal teams to resolve issues and ensure accurate processing.
Top Skills:
Advisor CompleteLaserficheExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
Financial Services
Supports new advisor firms through onboarding by traveling to offices for hands-on training, answering operational questions, troubleshooting issues, and serving as the primary onboarding contact. Processes new accounts, transfers, rollovers, and account features; reviews paperwork, maintains records in Laserfiche, responds to status inquiries, and coordinates with internal teams. The role requires strong financial-services knowledge, attention to detail, communication skills, independence, and approximately 65% travel.
Top Skills:
Advisor CompleteExcelLaserficheMS OfficeOutlookPowerPointWord
Logistics • Transportation
Oversee multi-site recycling facility operations across the Central United States. Lead onsite managers and workforce coordinators, monitor safety, quality, productivity, costs, and customer satisfaction, and drive corrective actions and continuous improvement. Manage customer relationships, budgets, staffing, hiring, leadership development, compliance, and regional performance reporting. The role requires frequent facility visits and up to 90% travel.
Fintech
Processes and reconciles ACAT and Non-ACAT cash and securities transfers for financial advisors. Reviews requests, researches outstanding transfers, communicates status with advisors and counterparties, performs quality control, and resolves process issues. Contributes to root-cause analysis, continuous improvement, waste reduction, and transfer-process efficiency while serving as a subject-matter resource for internal and external inquiries.
Top Skills:
AcatNon-Acat Asset Transfers
Fintech
Reviews institutional client transactions and documentation for accuracy, completeness, and compliance with requirements. Verifies data across operational systems, identifies errors and processing gaps, resolves discrepancies with partners, manages queue-based workloads, and supports process-improvement initiatives. The role requires sound judgment, attention to detail, adaptability, and effective communication in a regulated financial-services environment.
Top Skills:
Case-Management SystemsOperational SystemsWorkflow Systems
Fintech
Provides strategic and operational support to the CHRO and HR leadership team by managing operating rhythms, planning, governance, communications, budgets, workforce planning, risk activities, business continuity, and strategic initiatives. The role coordinates cross-functional execution, tracks decisions and dependencies, develops executive materials, maintains HR repositories, and identifies process improvements across the HR organization.
Top Skills:
Artificial IntelligenceSharepoint
Other
Leads strategic, operational, financial, and personnel management for medical school simulation programs across multiple facilities and clinical partner sites. Oversees staffing, scheduling, technology, equipment, procurement, vendors, budgets, data, quality, compliance, and resource allocation. Plans and activates a future health simulation center, develops scalable operating models, supports simulation-based education and assessments, and coordinates enterprise standards with academic, clinical, technology, and external partners.
Top Skills:
Artificial IntelligenceAudiovisual SystemsData SystemsDigital Learning PlatformsImmersive TechnologiesNetworkingSimulation Management SystemsSimulation Technology
Automotive • Cloud • Energy
Leads pricing technology and operational improvement initiatives across Pricing and Sales Operations. Translates business requirements into scalable processes, system enhancements, reporting solutions, and technology roadmaps. Serves as a subject matter expert for Model N pricing, quoting, registration, and channel management capabilities while supporting Salesforce enhancements. Responsibilities include process design, testing, data analysis, reporting, training, issue resolution, change management, automation, and stakeholder alignment across business and technical teams.
Top Skills:
AgileCpqJIRAExcelModel NOraclePower AutomatePower BIQlikviewSalesforceSAPSQLVBAZilliant
Other
Leads enterprise operational process discovery, standardization, documentation, and continuous improvement. Collaborates with field subject matter experts to develop standard operating procedures, training content, dashboards, reports, and executive recommendations. Maintains SharePoint resources, supports implementation and training, mentors analysts, conducts site visits, and travels up to 50% of the time.
Top Skills:
Adobe PhotoshopExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft SharepointMicrosoft VisioMicrosoft Word
Information Technology
Manages an Operations Support team responsible for Oracle and related database maintenance, data cleansing, reporting, system integration, coding standards, and project support. Oversees employee performance, service-level metrics, budgets, policies, productivity, and customer satisfaction. Provides technical and operational guidance, coordinates database changes and enhancements, and analyzes project impacts across the organization.
Top Skills:
DatabasesEdiMS OfficeNatprodOracleOracle R12
New
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Big Data • Information Technology
Manages an Operations Support team responsible for Oracle and related database maintenance, data cleansing, reporting, system integration, coding standards, and project support. Oversees employee performance, service-level metrics, budgets, staffing costs, policies, and operational goals. Provides technical and operational guidance, analyzes project impacts, supports database enhancements, and coordinates cross-functional initiatives with IT and other departments.
Top Skills:
EdiMS OfficeNatprodOracleOracle R12
Artificial Intelligence • Automotive • Computer Vision • Software
Leads delivery, installation, maintenance, and lifecycle service operations for assigned automotive verticals. Manages field service teams, capacity planning, resource allocation, safety, quality, SLAs, KPIs, vendors, and installation partners. Partners with Sales and Implementation to validate commitments and develop executable plans. Drives on-time delivery, first-time fix rates, utilization, cost targets, operational forecasting, and corrective actions across distributed field operations.
Top Skills:
AIComputer VisionCRMErpField Service Management (Fsm) SystemsGenerative AiMachine Learning
Other
Coordinates executive priorities, projects, meetings, communications, deadlines, and follow-up for Arizona’s Judicial Branch. Acts as a liaison among judicial leaders, government officials, and external partners; prepares executive documents and briefing materials; tracks initiatives and deliverables; researches issues; coordinates statewide meetings, programs, and events; and leads a professional support team. Requires strong judgment, discretion, organization, communication, and executive administrative skills.
Top Skills:
Microsoft 365ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordPdf TechnologyVirtual-Meeting Technologies
Fintech • Payments
Leads global pricing operations, ensuring merchant and partner pricing is accurately configured, validated, reconciled, and compliant with contracted terms and SOX controls. Partners with Sales, Legal, and Pricing Product on complex deals, resolves escalated issues, develops pricing models, analyzes data, and drives process improvements and automation. Manages and develops a team of pricing operations analysts while supporting broader pricing transformation initiatives.
Fintech • Payments
Independently plans and executes operational processes, improves workflows, and enhances business process quality and efficiency. Supports financial, budget, and headcount planning; serves as a liaison among leadership, staff, and partners; and creates, analyzes, maintains, and reports performance measures and KPIs.
Hardware • Internet of Things • Logistics • Software
Leads global business transformation through process improvement, analytics, automation, and AI. Identifies operational inefficiencies, develops dashboards and KPI frameworks, builds AI-assisted workflows and automations, and delivers scalable solutions using tools such as Power Platform, Copilot, and modern data platforms. Partners with business and technology leaders, leads prototyping and implementation initiatives, measures outcomes, and drives organizational adoption of innovative solutions.
Top Skills:
AzureChatgptClaudeDatabricksGithub CopilotMicrosoft CopilotMicrosoft FabricMicrosoft Power PlatformPower AppsPower AutomatePower BISnowflakeSQL
Travel
Leads enterprise operations across global sites and contact centers, overseeing BPO strategy, workforce management, training infrastructure, operational excellence, automation, governance, risk continuity, and centralized capabilities. Partners with business-line and functional leaders to establish shared standards, improve capacity and resilience, manage vendors, and scale consistent operating practices across domestic, nearshore, and offshore locations.
Top Skills:
AIAnalytics PlatformsAutomationContact-Center TechnologyLearning TechnologiesWorkforce Management Systems
eCommerce • Mobile • Retail
The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.
Top Skills:
HexLookerSigmaSQL
Real Estate • Software • Financial Services
Leads Resident Performance, Default, and Housing Choice Voucher operations, owning collections, default resolution, subsidy recovery, compliance, KPIs, quality, cycle times, and resident experience. Sets strategy, improves workflows, builds reporting and controls, partners cross-functionally, and develops managers across distributed teams. Success depends on reducing losses, improving payment performance, controlling aged default inventory, minimizing HCV abatements, and strengthening operational scalability.
Top Skills:
Business Intelligence ToolsCrm PlatformsLeanSix Sigma
Fintech
Provides operational and client support for wealth advisors, including account openings, money movement, transfers, maintenance, notifications, distributions, and document processing. Handles client and advisor inquiries, resolves complex issues, prepares forms and reports, manages mail and team inboxes, and coordinates escalations. Builds client relationships, supports sensitive life-event transactions, refers clients for financial guidance, and trains department staff.
Automotive
Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.
Top Skills:
Ai ToolsAtlassian SuiteGoogle WorkspaceIdentity And Access ManagementIso 27001ItilMobile Device ManagementOktaRipplingSaas AdministrationSalesforceSalesforce FlowSoc 2Workflow Automation
Logistics • Industrial • Automation • Manufacturing
Lead multi-site field operations teams for large installation projects, overseeing hiring, safety, quality, schedules, budgets, contractors, and customer relationships to deliver projects on time, on budget, and to specification.
Top Skills:
Automated Material Handling Systems (Amhs)ExcelMicrosoft PowerpointMicrosoft ProjectMicrosoft WordPlc
Logistics • Software • Transportation
The Operations Manager oversees daily operations, manages staff, ensures compliance with procedures, analyzes performance metrics, and handles budgeting and employee development within the facility.
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Top Companies in Phoenix, AZ Hiring Senior Operations Roles
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