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Top Senior Operations Jobs in Phoenix, AZ
Financial Services
Leads the operating model for an electric vehicle portfolio, including governance, performance management, reporting, controls, risk monitoring, and process improvement. Coordinates cross-functional execution across credit, servicing, product, legal, compliance, and partner teams. Owns intake, prioritization, escalations, audit readiness, stakeholder communications, executive reporting, and deployment plans while improving customer outcomes and operational scalability.
Top Skills:
ExcelPowerPoint
Other
Plans and coordinates business operations, including accounts payable and receivable, reconciliations, payroll, procurement, scholarships, grants, travel expenses, and PCard compliance. Advises on budgets and financial policies, maintains records, supports events and research administration, and provides guidance to faculty, staff, students, and external partners. The role also assists with special projects, communications, and committee activities while ensuring compliance with university, state, and federal requirements.
Top Skills:
AdobeConcurDropboxEnterprise Research AdministrationGoogle SuiteMS OfficePeoplesoftWorkday
Artificial Intelligence • Semiconductor • Manufacturing
Supports enterprise laboratory operations applications and digital solutions across global engineering, research, and manufacturing environments. Responsibilities include application and workflow support, process automation, laboratory onboarding, mobile and peripheral device coordination, equipment integration, requirements gathering, documentation, training, access management, security compliance, issue triage, and stakeholder coordination. The role also supports global users, operational reviews, automation troubleshooting, security remediation, and standardized laboratory processes.
Top Skills:
Asset Management SystemsBarcode TechnologiesErp SystemsJIRALaboratory Automation SystemsMobile DevicesPrintersRole-Based Access ControlsTabletsWorkflow Management Systems
Events
Oversee quality control across stadium operations through facility, event setup, conversion, and work order inspections. Prepare reports, scorecards, and documentation; track deficiencies and corrective actions; support SOPs, training, certifications, safety compliance, and continuous improvement. Collaborate with operations, facilities, housekeeping, security, event services, vendors, and stakeholders to maintain safe, efficient, event-ready conditions. Provide on-site coverage during events, including nights, weekends, holidays, and extended hours.
Top Skills:
Document Management SystemsExcelInspection And Checklist ToolsMicrosoft FormsMS OfficeWindowsOutlookPowerPointScheduling SystemsWordWork Order Management Systems
Artificial Intelligence • Automotive • Computer Vision • Software
Leads delivery, installation, maintenance, and lifecycle service operations for assigned automotive verticals. Manages field service teams, capacity planning, resource allocation, safety, quality, SLAs, KPIs, vendors, and installation partners. Partners with Sales and Implementation to validate commitments and develop executable plans. Drives on-time delivery, first-time fix rates, utilization, cost targets, operational forecasting, and corrective actions across distributed field operations.
Top Skills:
AIComputer VisionCRMErpField Service Management (Fsm) SystemsGenerative AiMachine Learning
Other
Coordinates executive priorities, projects, meetings, communications, deadlines, and follow-up for Arizona’s Judicial Branch. Acts as a liaison among judicial leaders, government officials, and external partners; prepares executive documents and briefing materials; tracks initiatives and deliverables; researches issues; coordinates statewide meetings, programs, and events; and leads a professional support team. Requires strong judgment, discretion, organization, communication, and executive administrative skills.
Top Skills:
Microsoft 365ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordPdf TechnologyVirtual-Meeting Technologies
Other
Manages business operations for executive units, coordinating fiscal, procurement, travel, payroll, and HR transactions. Reviews documentation for accuracy and compliance, processes purchasing cards, reimbursements, journal entries, requisitions, and travel through systems such as Concur. Prepares and reconciles budgets, maintains audit-ready records, supports contracts, resolves issues, communicates policy guidance, and recommends workflow and internal-control improvements.
Top Skills:
ConcurPaymentnetPeoplesoftWorkday
Fintech • Payments
Leads global pricing operations, ensuring merchant and partner pricing is accurately configured, validated, reconciled, and compliant with contracted terms and SOX controls. Partners with Sales, Legal, and Pricing Product on complex deals, resolves escalated issues, develops pricing models, analyzes data, and drives process improvements and automation. Manages and develops a team of pricing operations analysts while supporting broader pricing transformation initiatives.
Real Estate
The Manager Mail Operations oversees mail operations, leading a team, managing vendor relationships, and ensuring efficient mail handling processes within the organization.
Top Skills:
OcrSalesforceScanning PlatformsSharepoint
Logistics • Real Estate • Industrial
Oversee operations across 7–10 co-warehousing and industrial properties, leading General Managers and driving operational excellence, tenant satisfaction, leasing support, financial performance, vendor management, maintenance, training, and strategic initiative rollout. The role requires regular property visits, cross-functional collaboration, budget oversight, and regional team development.
Fintech • Payments
Independently plans and executes operational processes, improves workflows, and enhances business process quality and efficiency. Supports financial, budget, and headcount planning; serves as a liaison among leadership, staff, and partners; and creates, analyzes, maintains, and reports performance measures and KPIs.
Hardware • Internet of Things • Logistics • Software
Leads global business transformation through process improvement, analytics, automation, and AI. Identifies operational inefficiencies, develops dashboards and KPI frameworks, builds AI-assisted workflows and automations, and delivers scalable solutions using tools such as Power Platform, Copilot, and modern data platforms. Partners with business and technology leaders, leads prototyping and implementation initiatives, measures outcomes, and drives organizational adoption of innovative solutions.
Top Skills:
AzureChatgptClaudeDatabricksGithub CopilotMicrosoft CopilotMicrosoft FabricMicrosoft Power PlatformPower AppsPower AutomatePower BISnowflakeSQL
New
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Fitness • Healthtech • Retail • Pharmaceutical
Manage engineering operations across planning, governance, budgets, workforce coordination, vendor and SaaS asset management, security reviews, compliance, disaster recovery, and executive reporting. Partner with engineering, product, delivery, finance, procurement, security, and vendors to track priorities, resources, risks, costs, and operational performance. Support onboarding, leadership meetings, communications, learning programs, audits, and process improvements across a matrixed technology organization.
Top Skills:
AgileAWSGCPKanbanSaaSScrum
Travel
Leads enterprise operations across global sites and contact centers, overseeing BPO strategy, workforce management, training infrastructure, operational excellence, automation, governance, risk continuity, and centralized capabilities. Partners with business-line and functional leaders to establish shared standards, improve capacity and resilience, manage vendors, and scale consistent operating practices across domestic, nearshore, and offshore locations.
Top Skills:
AIAnalytics PlatformsAutomationContact-Center TechnologyLearning TechnologiesWorkforce Management Systems
AdTech
Leads contracted legal operations, service delivery, staffing, workflow, quality, financial management, client relationships, and continuous improvement. Manages the full employee lifecycle for direct and indirect reports, ensures compliance with policies and SLAs, reviews P&L and invoices, presents client service reviews, and identifies account growth opportunities. The role is hybrid with three onsite days and requires flexibility.
Top Skills:
Engage Workflow Management SystemMS Office
eCommerce • Fintech • Real Estate • Software • PropTech
The Head of Mortgage Operations will lead Opendoor Home Loans, managing P&L, regulatory compliance, and scaling mortgage origination operations while ensuring operational excellence and exceptional borrower experience.
Top Skills:
Mortgage TechnologyNmls Registration
Professional Services
Lead Phoenix operations, operational leaders, and multiple teams while owning revenue, margins, forecasting, overhead, KPIs, customer satisfaction, quality, safety, and service excellence. Build accountable teams, develop leaders, allocate resources, solve operational challenges, enforce processes, and partner with Sales, Finance, HR, and executive leadership to support growth.
Automotive
Leads operations across multiple branch locations, driving safety, service quality, productivity, cost control, financial performance, and employee engagement. Responsibilities include managing branch leaders, budgets, P&L, forecasting, KPIs, facilities, fleet, inventory, equipment, regulatory compliance, continuous improvement, talent development, and organizational change. The role requires cross-functional collaboration and travel up to 50%.
Top Skills:
MS Office
eCommerce • Mobile • Retail
The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.
Top Skills:
HexLookerSigmaSQL
Real Estate • Software • Financial Services
Leads Resident Performance, Default, and Housing Choice Voucher operations, owning collections, default resolution, subsidy recovery, compliance, KPIs, quality, cycle times, and resident experience. Sets strategy, improves workflows, builds reporting and controls, partners cross-functionally, and develops managers across distributed teams. Success depends on reducing losses, improving payment performance, controlling aged default inventory, minimizing HCV abatements, and strengthening operational scalability.
Top Skills:
Business Intelligence ToolsCrm PlatformsLeanSix Sigma
Fintech
Provides operational and client support for wealth advisors, including account openings, money movement, transfers, maintenance, notifications, distributions, and document processing. Handles client and advisor inquiries, resolves complex issues, prepares forms and reports, manages mail and team inboxes, and coordinates escalations. Builds client relationships, supports sensitive life-event transactions, refers clients for financial guidance, and trains department staff.
Artificial Intelligence • Healthtech • Software • Automation
Leads Basata’s Partner Operations unit, managing documentation, workflow, and agent-in-the-loop teams. Builds SOPs, operational playbooks, training, KPIs, SLAs, QA processes, staffing plans, and account onboarding workflows. Ensures documentation complies with healthcare regulations, coordinates partner integration and growth teams, manages vendor and distributed staff, resolves escalations, tracks operational performance, and supports AI-driven healthcare products across partner accounts.
Top Skills:
AsanaAthenaAutomated Call RoutingBaaEmr SystemsEpicGoogle WorkspaceHipaaIntelligent Fax RoutingJIRALinearModernizing MedicineNextechSlackVoice Ai
Automotive
Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.
Top Skills:
Ai ToolsAtlassian SuiteGoogle WorkspaceIdentity And Access ManagementIso 27001ItilMobile Device ManagementOktaRipplingSaas AdministrationSalesforceSalesforce FlowSoc 2Workflow Automation
Logistics • Industrial • Automation • Manufacturing
Lead multi-site field operations teams for large installation projects, overseeing hiring, safety, quality, schedules, budgets, contractors, and customer relationships to deliver projects on time, on budget, and to specification.
Top Skills:
Automated Material Handling Systems (Amhs)ExcelMicrosoft PowerpointMicrosoft ProjectMicrosoft WordPlc
Logistics • Software • Transportation
The Operations Manager oversees daily operations, manages staff, ensures compliance with procedures, analyzes performance metrics, and handles budgeting and employee development within the facility.
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Top Companies in Phoenix, AZ Hiring Senior Operations Roles
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