Top Senior Operations Jobs in Phoenix, AZ

The Head of Mortgage Operations will lead Opendoor Home Loans, managing P&L, regulatory compliance, and scaling mortgage origination operations while ensuring operational excellence and exceptional borrower experience.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Lead a high-performing team that monitors employee activity alerts, investigates potential misconduct, and escalates outcomes. Provide strategic oversight of global employee fraud monitoring operations, governance, controls, regulatory and audit responses, and talent development. Partner with cross-functional stakeholders, deliver executive reporting and insights, and drive operational improvements and technology enhancements, including AI-enabled solutions, while handling highly confidential information with discretion.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

Oversee quality control across stadium operations by conducting pre/post-event inspections, audits, and reporting; track certifications and work orders; drive corrective actions and continuous improvement; provide on-site event support and maintain inspection and training documentation.

Lead front desk operations, coach administrative staff and volunteers, manage data/EHR reporting and documentation compliance, assist billing and grant reporting, oversee inventory and basic facility needs, and provide trauma-informed client support and community/ donor engagement when needed.

Own end-to-end operations for B2B accounts and execute strategic growth projects. Build and implement a scalable operating model, hire and manage instructors, track financial and operational metrics, maintain client relationships, identify upsell/renewal opportunities, support campus expansion and facility projects, and act as a strategic partner to senior leadership while managing a ~$3M P&L.

Manage and supervise daily operations and maintenance of an Ultra-Pure Water system at a customer site. Plan and coordinate startups/shutdowns, preventive/predictive maintenance, troubleshooting, asset reliability initiatives, safety and regulatory compliance, and continuous improvement while coordinating with customers, engineering, and support teams.

The Manager Mail Operations oversees mail operations, leading a team, managing vendor relationships, and ensuring efficient mail handling processes within the organization.

Manage day-to-day letter operations for SMS Recovery, ensuring compliance with federal, state, and investor requirements. Develop and revise letters, coordinate with Compliance, Print Production, IT and Recovery Management, support loan servicing transfers, manage bulk print processes, and drive process improvements and campaign letter deployments.

Provide advanced operations and ERP support across business units: perform complex ERP data entry, resolve non-routine discrepancies, manage records, contract stewardship, document control and closeout, mentor junior OSS staff, support SOP development, and serve as subject-matter expert for process improvement.

Lead data-driven process improvement across global supply chain operations by designing scalable process changes, building dashboards and data models, implementing automation (Power Platform), and enabling AI-enabled tools to improve performance, decision-making, and operational efficiency.

Lead and develop a Central Operations team responsible for customer experience and operational performance. Own day-to-day performance, design and improve processes, set KPIs, analyze metrics, drive cross-functional initiatives, recruit and develop leaders, and manage change to meet service, quality, productivity, and customer satisfaction goals.

Provide executive and leadership administrative support, coordinate leadership meetings and onboarding, manage site HR and recognition programs, maintain business documentation and SharePoint resources, support office moves and cross-functional projects, and help scale business operations to improve organizational effectiveness.

Lead multi-site field operations teams for large installation projects, overseeing hiring, safety, quality, schedules, budgets, contractors, and customer relationships to deliver projects on time, on budget, and to specification.

Lead day-to-day operations across Client Activation & Support, Audit, Content/Social, Co-Op, and Project Management. Manage and develop team leads, enforce SLAs and quality standards, drive process improvement and KPI reporting, support recruiting and vendor/invoice oversight, and ensure cross-functional alignment while reporting performance to the Sr. VP of Operations.

The Operations Manager oversees daily operations, manages staff, ensures compliance with procedures, analyzes performance metrics, and handles budgeting and employee development within the facility.

The Senior Manager will lead the CPQ platform, ensuring alignment across departments, optimizing quoting processes, and enhancing commercial effectiveness.

The Strategy and Operations Consultant works with clients to improve strategic initiatives through data-driven decisions, process improvements, and operational transformations, while effectively collaborating across organizational levels.

The Regional Operations Manager is responsible for managing operations for data center and microelectronics clients, fostering a safety culture, ensuring compliance, and driving customer satisfaction through engagement with corporate account managers and field teams.

The role involves overseeing system performance, incident resolution, application maintenance, service support, quality monitoring, and driving continuous service improvements while collaborating with cross-functional teams.

Drive scale and efficiency for high-volume Commercial and SMB sales: define stage criteria, enforce pipeline hygiene, own forecast methodology, run pipeline and forecast reviews, surface biases and risks, and translate execution issues into process and system improvements.

Lead daily execution of internal fraud alert review and referral processes. Assess alerts and referrals, document findings, escalate high-risk incidents, maintain case records, identify trends, and collaborate with cross-functional teams to improve detection rules, models, and monitoring systems. Ensure confidentiality, SLA adherence, and operational performance while supporting investigations and reporting on detection effectiveness.

Lead technology service delivery and operations to ensure high product availability. Mentor teams, resolve complex incidents, architect scalable processes, oversee maintenance/monitoring, drive large-scale application maintenance, and align technology solutions with business strategy.

Lead enterprise operational improvements by designing and implementing complex process and data solutions across banking systems. Define business and reporting requirements, manage multiple projects, lead testing and deployments, mentor junior analysts, develop training and change management, and collaborate with stakeholders and development teams to improve user experience and data availability.