Top Senior Operations Jobs in Phoenix, AZ

Lead enterprise operational improvements by designing and implementing complex process and data solutions across banking systems. Define business and reporting requirements, manage multiple projects, lead testing and deployments, mentor junior analysts, develop training and change management, and collaborate with stakeholders and development teams to improve user experience and data availability.

Lead daily execution of internal fraud alert review and referral processes. Assess alerts and referrals, document findings, escalate high-risk incidents, maintain case records, identify trends, and collaborate with cross-functional teams to improve detection rules, models, and monitoring systems. Ensure confidentiality, SLA adherence, and operational performance while supporting investigations and reporting on detection effectiveness.

Lead technology service delivery and operations to ensure high product availability. Mentor teams, resolve complex incidents, architect scalable processes, oversee maintenance/monitoring, drive large-scale application maintenance, and align technology solutions with business strategy.

Owner of revenue operations initiatives from definition through adoption: scope and deliver cross-functional programs, document and enforce revenue processes and governance, manage outbound and event-driven demand generation, build attribution and win-loss analytics, and present insights to senior revenue leadership. Hands-on CRM configuration, campaign execution, and measurement to scale pipeline generation in specialty finance.

Lead on-site hybrid operations for legal/document services, managing people, service delivery, P&L, client relationships, continuous improvement, staffing, reporting, and contract compliance.

Lead and coordinate ACH operations initiatives, process improvements, risk mitigation, and complex project readiness. Manage operational design, UAT, client profile setup, investigations, and post-implementation stabilization. Analyze current-state workflows, implement controls and efficiencies, maintain operational documentation, and liaise with stakeholders to resolve issues and drive results while staying current on payments industry trends.

The Compliance Manager oversees the compliance program, ensuring all facilities meet regulatory and contractual obligations. Responsibilities include developing frameworks, conducting audits, managing data, and improving processes for operational compliance.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

The Senior Operations Manager oversees daily operations including performance, billing, and PNL. Responsibilities include coaching team members, managing KPIs, and fostering employee retention to drive business growth.

The Senior Operations Manager oversees dealership operations, enhancing service quality, managing facilities, fostering OEM relationships, and developing team leadership while achieving revenue and customer satisfaction goals.

Own end-to-end operations for B2B accounts and execute strategic growth projects. Build and implement a scalable operating model, hire and manage instructors, track financial and operational metrics, maintain client relationships, identify upsell/renewal opportunities, support campus expansion and facility projects, and act as a strategic partner to senior leadership while managing a ~$3M P&L.

Manage and supervise daily operations and maintenance of an Ultra-Pure Water system at a customer site. Plan and coordinate startups/shutdowns, preventive/predictive maintenance, troubleshooting, asset reliability initiatives, safety and regulatory compliance, and continuous improvement while coordinating with customers, engineering, and support teams.

The Manager Mail Operations oversees mail operations, leading a team, managing vendor relationships, and ensuring efficient mail handling processes within the organization.