Manager, Mutual Fund Operations

Posted 33 Minutes Ago
Be an Early Applicant
Tempe, AZ, USA
In-Office
69K-115K Annually
Senior level
Fintech
The Role
Manages a mutual fund transfers team supporting ACAT, non-ACAT, sponsor, and broker-controlled transfers. Oversees staff and offshore coordination, quality assurance, audits, escalated advisor issues, regulatory controls, workflow projects, testing, defect management, and reporting. Provides coaching, performance feedback, strategic leadership, and process improvement while collaborating with advisors, custodians, transfer agents, vendors, and internal departments.
Summary Generated by Built In

Lead with Purpose, Unlock Your Team’s Passion


At LPL, people leaders hold the key to the employee experience — shaping culture, driving performance, and guiding individuals to new heights. Because when that happens, we all win – clients, LPL, and most importantly our, employees.


If you're ready to lead with intention and discover what’s possible, LPL Financial invites you to apply today.


Job Overview:

The Pod4 transfers Team is responsible for transferring mutual funds from the sponsor to LPL Financial in a broker controlled environment. Team provides quality service to our Independent Advisors, Financial Institutions and RIA Firms by supporting ACAT fails, sponsor transfers and PTF acat transfers.


The ideal candidate will be responsible for managing staff in a fast paced, detail-oriented environment with strict deadlines. This department is a dynamic cross-functional team that provides solutions while keeping lines of communication open with sponsors, transfer agents, contra firms, custodians, as well as a wide range of LPL departments.


Responsibilities:

·Responsible for managing a team of approximately 8-12 Specialists, Senior Specialists Associate analysts & analysts.

·The Manager will provide ongoing support, coaching, feedback and developmental opportunities to address staff needs in order to engage them and help them be more effective and successful.

·The Manager will also monitor, support, coach and give feedback to offshore teams in India. And coordinate the coordination of work between on and offshore.

·Establishes and maintains quality assurance standards, procedures, and controls as it pertains to on and offshore teams.

·Work directly with internal audit and regulatory agencies for various audit activities.

·Handle escalated advisor and client issues through our department mailbox as well as LPL Service Professionals.

·Technology and Systems Management - handle department projects including creation of new workflows, developing test scripts, performing QA, defect management and User Acceptance Testing as well as oversight of all project deliverables.

·Assist staff to understand the organization's vision and values and their importance. Translates the vision and values into day-to-day activities and behaviors.

·Provide strategic leadership while staying tactically close to the day-to-day operations

·Provide weekly status report of issues pertaining to department and/or employees

·Monitor and analyze department trends and errors to improve on training opportunities

·Conduct regular meetings with on-site and cross-site staff

·Other assignments as required by Senior Leadership


What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.


Requirements:

·5+ years experience in the Brokerage Operations, specifically Account Transfers/ACATs/Non-ACATs or Bachelor’s degree in related field

·SIE, and Series 99 or Series 7 required


Core Competencies:

·Ability to work independently in a fast paced environment with multiple priorities

·Ability to work with and communicate effectively to various levels throughout the organization.

·Ability to learn multiple aspects of the Financial Services industry and understand how it all connects

·Excellent verbal and written communication skills

·Personable and reliable self-starter who requires minimal management oversight for day-to-day work responsibilities

·Strong attention to detail with a pro-active approach to solving and preventing problems


Preferences:

·2+ years of management experience

·ACATS experience is a must have for this role

·Ability to effectively communicate to senior leadership, financial professionals, and third party vendors.

·All Microsoft applications, particularly, VISIO, WORD, ACCESS, PowerPoint and Excel

·Experience with mutual funds products and reconciliation of mutual funds

·Knowledge of legal and regulatory environment provided by Federal Regulators (SEC), Self-Regulatory Organizations (FINRA), State Regulatory Departments, Bank regulated departments, or Audit experience

·Bachelor Degree preferred


 

Pay Range:

$68,804.00 - $114,639.00
 
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
 

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.


At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.


For further information about LPL, please visit www.lpl.com.


Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.


Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.


EAC 5.19.26

Skills Required

  • 5+ years of experience in brokerage operations, specifically account transfers, ACATs, or non-ACATs
  • Bachelor's degree in a related field
  • SIE certification
  • Series 99 or Series 7 license
  • ACATS experience
  • 2+ years of management experience
  • Experience with mutual fund products and mutual fund reconciliation
  • Knowledge of legal and regulatory requirements from SEC, FINRA, state regulatory departments, bank regulators, or audit environments
  • Bachelor's degree
  • Proficiency with Microsoft Visio, Word, Access, PowerPoint, and Excel
  • Ability to communicate effectively with senior leadership, financial professionals, and third-party vendors

LPL Financial Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LPL Financial and has not been reviewed or approved by LPL Financial.

  • Retirement Support — Retirement programs include a company 401(k) match that is frequently highlighted as a strong component of total rewards. Feedback suggests these features meaningfully enhance long‑term financial value.
  • Equity Value & Accessibility — An employee stock purchase plan with a meaningful discount and lookback is highlighted as accessible ownership. Feedback suggests the plan adds tangible upside beyond base salary.
  • Parental & Family Support — Paid parental leave has been expanded alongside family‑building and adoption support. Feedback suggests these benefits compare well to large‑employer standards.

LPL Financial Insights

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The Company
HQ: San Diego, CA
8,926 Employees
Year Founded: 1989

What We Do

Financial advice is changing, and at LPL Financial, we’re at the forefront. We’re building a future where advisors can—with no friction or complexity, as simple as turning the dials—pick the business model, services, technology, and product mix that best meet their clients’ needs. With one platform, one sign-on, and one team to call, you can take your business anywhere you want it to go. There are no limits to your growth, and we’ll partner with you every step of the way. Your greatness is our goal. LPL Financial is a leader in the retail financial advice market and the nation’s largest independent broker/dealer*. We serve independent financial advisors and financial institutions, providing them with the technology, research, clearing and compliance services, and practice management programs they need to create and grow thriving practices. LPL enables them to provide objective guidance to millions of American families seeking wealth management, retirement planning, financial planning and asset management solutions. LPL.com Securities and Advisory Services offered through LPL Financial. A registered investment advisor, Member FINRA/SIPC.

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