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The Role
Manage end-to-end low-voltage, CCTV, access control, networking, and wireless deployment projects. Develop bills of materials and technical scopes from client specifications, floor plans, and site assessments. Support pre-sale discovery, quotes, proposals, and post-sale implementation. Coordinate field technicians, vendors, clients, and internal teams across multi-site deployments while ensuring quality, timely delivery, and client satisfaction.
Summary Generated by Built In
This is a remote position.
Support Tech LLC is a nationwide IT field services company. We bridge the gap between
remote technical teams and physical locations across the country, delivering reliable field
deployments, infrastructure management, and technical support.
Position Overview
We are seeking a highly skilled and proactive Technical Project Manager to oversee low
voltage, CCTV, access control, and network deployment projects from inception through
completion. In this role, you will lead end-to-end project management, develop Bills of
Materials (BOMs), and partner directly with our sales team to provide pre-sale technical
scoping and post-sale implementation support.
This is a 100% remote position open to candidates worldwide.
Key Responsibilities
● Project Management: Manage low voltage infrastructure, access control, CCTV, and
networking projects from kickoff to completion, ensuring on-time delivery, quality
control, and client satisfaction.
● BOM & Solution Scoping: Create accurate Bills of Materials (BOMs) and technical
requirements based on client specifications, floor plans, and site assessments.
● Sales Support: Assist the sales department with pre-sale scoping, drafting
quotes/proposals, conducting technical discovery calls, and delivering post-sale
implementation support.
● Cross-Functional Coordination: Coordinate field technicians, vendors, and clients
across multiple sites to ensure seamless execution
Requirements
● Low Voltage Systems: Strong technical understanding of low voltage cabling, Fiber
Optics infrastructure, and physical media installation.
● Security Infrastructure: Hands-on knowledge and project oversight experience with
CCTV installations and Access Control Systems.
● Networking & Hardware: Strong experience with Ubiquiti Networking & Security
ecosystems (UniFi, UniFi Protect, etc.).
● Wireless Systems: Field or project experience with Point-to-Point (P2P) wireless
bridges and outdoor wireless infrastructure.
● Multi-Site Deployments: Proven track record managing multi-site or nationwide field
service rollouts (a strong plus).
● Communication: Flawless written and verbal English is required to communicate
effectively with clients, vendors, and internal teams across time zones.
Benefits
What We Offer
● Flexible 100% remote working arrangement from anywhere in the world.
● Dynamic work environment handling diverse, cutting-edge low voltage, security, and
network technologies.
● Salary based on experience.
Skills Required
- Strong technical understanding of low-voltage cabling, fiber-optic infrastructure, and physical media installation
- Hands-on knowledge and project oversight experience with CCTV installations and access control systems
- Strong experience with Ubiquiti Networking & Security ecosystems, including UniFi and UniFi Protect
- Field or project experience with point-to-point wireless bridges and outdoor wireless infrastructure
- Proven experience managing multi-site or nationwide field-service rollouts
- Flawless written and verbal English communication
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The Company
What We Do
Support Tech LLC is a nationwide provider of IT field services for multi-site organizations. It offers on-premise technology deployments, installations, break-fix support, CCTV and networking projects, and 24/7 emergency dispatch. Its stated mission is to deliver peace of mind through accessible, expert onsite tech assistance, with a 24-hour standard response and a 2-hour emergency response option, serving retail, hospitality and healthcare clients.
