Top IT Jobs in Phoenix, AZ

Serves as a liaison between business stakeholders and technology teams by gathering requirements, documenting functional specifications, modeling processes, and conducting gap and impact analyses. Partners with architects, developers, and QA teams to deliver ERP, CRM, PSA, and portal solutions. Supports Agile delivery, workshops, UAT, defect resolution, documentation, and post-implementation system support, with particular emphasis on Dynamics 365 F&O or Certinia financial and project processes.

Lead and supervise global end-user support and client engineering for endpoint lifecycle management, device provisioning, imaging, software deployment, patching, compliance, and workplace technology. Drive service improvements, collaborate with cybersecurity and infrastructure teams, manage escalations, coach staff, coordinate rollouts, and maintain operational documentation and asset controls.

Lead IT strategy and hands-on technical delivery for cloud, on‑premise, and SaaS systems. Oversee ERP and WMS implementations, e‑commerce architecture (Shopify/Magento), Microsoft 365 migration, network security, data integrity, and AI integrations. Manage and mentor systems, DBAs, platform engineers, and help desk staff. Own IT roadmap, vendor relationships, budgets, compliance (CCPA, GDPR, ADA), and uptime/performance for digital storefronts and partner platforms.

Provide remote and on-site technical support for hardware, software, and networks; troubleshoot complex issues; manage accounts and permissions; perform system maintenance, backups, and updates; assist with deployments; document solutions; participate in IT policy development; serve on a 24/7 on-call rotation and travel locally to client sites.

Provide on-site technical support, resolve helpdesk tickets, troubleshoot hardware and software issues, and maintain computing equipment inventories.

Design, develop, and maintain secure integrations across NetSuite, Coupa, Leapfin, and other enterprise systems. Build iPaaS workflows, custom connectors, webhook and event-driven automations, bulk synchronization processes, monitoring, error handling, and retry mechanisms. Translate finance requirements into technical specifications and data mappings, support implementation projects, document architectures, and maintain audit readiness. Apply AI-powered tooling to automate finance operations while ensuring compliance, security, and reliable handling of sensitive financial data.

Supports healthcare IT projects and strategic initiatives by gathering requirements, facilitating discovery sessions, documenting workflows, evaluating solutions, coordinating stakeholders and vendors, assisting with testing, and managing project and change-control activities. The role translates operational needs into technology solutions, assesses ROI and vendor fit, develops project charters and work plans, and helps deliver standardized, efficient workflows across healthcare service lines.

Supports IT security and compliance programs, including HITRUST, HIPAA, and SOC 2 activities; policy documentation; risk assessments; audit evidence gathering; incident monitoring; and mitigation. Manages employee onboarding and offboarding, access controls, devices, SaaS tools, vendor reviews, GCP compliance documentation, incident response, and change management. Works independently with the CTO in a remote healthcare SaaS startup.

Lead and mentor engineering and QA teams to design, build, test, and deploy scalable, secure enterprise web applications and workflow solutions. Drive Agile delivery, CI/CD and DevSecOps improvements, production stability, incident remediation, API and backend integrations, and cross-team coordination with Infrastructure, Security, Operations, and PMO. Ensure development quality standards, code reviews, release management, and federal compliance for a high-volume, mission-critical platform.

Manage day-to-day IT for a remote-first startup, including onboarding and offboarding, device and account administration, employee troubleshooting, IT documentation, vendor coordination, endpoint security, DNS, MDM, patching, and compliance support. The role also contributes to IT projects such as MDM migration, tooling rollouts, vendor evaluation, and security improvements. This is a part-time engagement of approximately 8–10 hours weekly with occasional onsite support preferred in the San Francisco Bay Area.

Serve as Product Owner for CMS programs, managing the Salesforce product roadmap, eliciting and documenting requirements, translating needs into user stories, leading backlog grooming and sprint planning, coordinating cross-functional teams, overseeing UAT and helpdesk cases, and supporting demos, documentation, and governance to deliver scalable, compliant platform solutions.

Process payroll accurately and confidentially, including timekeeping, wages, overtime, bonuses, taxes, deductions, payments, records, and reporting. Resolve payroll discrepancies and respond to employee and management questions. Maintain updated payroll records, calculate unemployment and severance payments, and ensure compliance with relevant legislation and regulations.

Leads complex CMS IT programs supporting ACA and NSA capabilities. Manages contract performance, distributed technical teams, concurrent projects, schedules, risks, resources, governance, Agile delivery, cloud platforms, data governance, KPIs, executive communications, and modernization initiatives. Serves as the primary technical liaison for CMS stakeholders, oversees personnel and subcontractors, drives operational improvements, and applies AI/ML-enabled optimization.

Leads business analysis and product ownership for CMS’s Unified Case Management system. Gathers requirements, defines scope, analyzes technical and business processes, supports data and reporting solutions, and participates in a SAFe scrum team. Drives process improvement, estimates deliverables, resolves complex issues, coordinates stakeholders, documents projects, manages customer expectations, and coaches less experienced professionals. The role is fully remote and supports investigative capabilities addressing healthcare fraud, waste, and abuse.

Administer AWS-hosted PostgreSQL databases, managing monitoring, backups, restores, snapshots, security, maintenance, and performance tuning. Support database migrations, releases, troubleshooting, and data quality remediation. Build Python and SQL data pipelines, automation, CDC and streaming workflows using AWS services and Kafka technologies. Enable near-real-time data movement to reporting platforms, data lakes, Snowflake, and Databricks while collaborating with application, DevOps, QA, analytics, and business teams.

Build and deploy AI/ML solutions from prototype through production for CMS, including generative AI, LLMs, RAG, intelligent classification, knowledge management, agentic frameworks, and enterprise integrations. Evaluate AI coding tools, establish AI/ML roadmaps, scale adoption, mentor data scientists, and translate technical concepts for stakeholders and leadership.

Designs, implements, maintains, and evaluates environmental databases for CMS Unified Case Management. Builds and maintains ETL pipelines using AWS, Snowflake, and PostgreSQL; implements automated data validation; automates reporting pipelines; creates dashboards, tables, plots, maps, and documentation. Performs data analysis, develops recommendations, follows project specifications, and presents findings to stakeholders while applying Agile practices.

Develops cloud-based business intelligence and reporting solutions using AWS, Spark, Power BI, and SAP BusinessObjects. Builds data pipelines and workflows integrating multiple sources, retrieves data from S3 and PostgreSQL, and supports enterprise analytics. Responsibilities include ETL, data warehousing, performance tuning, big data processing, AWS IAM, BI optimization, data visualization, and stakeholder presentations. The role also requires strong problem-solving, communication, Agile experience, and collaboration supporting CMS systems.

Provide global IT support across hardware, software, identity, networking, cloud applications, onboarding, device provisioning, access management, endpoint administration, and asset tracking. Administer workplace systems including Okta, Google Workspace, and Kandji or Jamf. Troubleshoot macOS and Windows environments, maintain documentation and inventories, support security and compliance activities, and build automations to improve IT workflows and employee experience.

Provide technical support to a globally distributed workforce across hardware, software, identity, networking, cloud applications, and endpoint systems. Support onboarding, offboarding, device provisioning, access management, asset tracking, documentation, compliance activities, and security best practices. Troubleshoot macOS and Windows environments, escalate complex issues, and improve IT processes through automation. Collaborate with People, Security, Legal, Finance, and Engineering while exploring AI productivity tools and emerging workplace technologies.

Lead enterprise infrastructure, database, end-user computing, and service desk functions. Ensure availability, scalability, cost-effectiveness, and process maturity across cloud, data center, networking, and systems. Build teams, manage budgets and vendors, implement ITSM practices, drive automation and cloud adoption, and report operational metrics to executive leadership.

Lead global IT category strategy and sourcing for software, cloud, telecom, managed services, cybersecurity, and hardware. Drive multi‑year value creation, complex RFx/negotiations, supplier governance, TCO analysis, procurement system data quality, and cross‑functional stakeholder engagement. Mentor procurement team and present to executive leadership while ensuring savings, risk mitigation, and audit readiness.

Serves as the primary IT contact for business, executive, factory, and manufacturing stakeholders. Translates business needs into IT requirements, manages service portfolios, roadmaps, investments, programs, and projects, and governs service providers. Handles escalations, service-level agreements, performance reporting, improvement initiatives, and executive-critical support. Ensures IT solutions align with business objectives, budgets, timelines, quality standards, and enterprise architecture while supporting technology adoption and end-user training.

IT Development Program interns gain hands-on experience contributing to healthcare technology projects across data analytics, technical product management, digital engineering, and cybersecurity. Responsibilities include developing digital solutions, solving real-world technology challenges, collaborating globally, and building technical, leadership, communication, and problem-solving skills. The internship lasts at least 10 weeks during Summer 2027 and is based in Waukesha, Wisconsin, or remotely within the United States.

This internship role involves finding new connections, partners, sales agents, clients, and projects while studying and working as an HR Manager.