Top IT Jobs in Phoenix, AZ

Provides first-level remote technical support for managed-services clients through phone and web tickets. Responsibilities include troubleshooting and resolving end-user issues, administering accounts, documenting incidents, communicating ticket status, meeting service-level agreements, and escalating unresolved problems. The role requires multitasking across tickets, strong customer communication, continual technical learning, and occasional weekend or holiday availability.

Provide on-site IT and AV support at the London office, manage device lifecycle and onboarding, handle inbound support requests, build automation and Slack bots, contribute to Tech Ops projects, and maintain internal IT documentation.

Maintains the operational security posture of classified information systems supporting Collateral, SCI, and SAP environments. Responsibilities include authorization package management, compliance reviews, configuration change impact analysis, audit monitoring, vulnerability identification, incident handling, security documentation, system recovery oversight, and coordination with ISSM and authorization officials. The role requires SAP experience, TS/SCI clearance, eligibility for a CI polygraph, and on-site work with occasional travel.

Leads SAP Source-to-Procure capabilities across sourcing, procurement, supplier management, and supply chain processes. Translates business requirements into scalable SAP solutions, facilitates fit-to-standard workshops, guides solution design, and supports testing, deployment, integrations, adoption, and production readiness. Partners with business stakeholders, architects, developers, implementation partners, and support teams to drive ERP transformation, process standardization, continuous improvement, data quality, and reliable enterprise operations.

Leads the SAP S/4HANA Financials Record to Report workstream, specializing in COPA, product costing, fixed assets, and related SAP FI/CO processes. Oversees solution design, configuration, implementation, testing, integrations, cutover, and support readiness. Coordinates stakeholders, vendors, contractors, and delivery plans while managing risks and dependencies. Provides functional leadership, mentors team members, translates business requirements into SAP solutions, and drives process improvements throughout a multi-year SAP transformation.

Provides Tier 1 technical and procedural support through phone, email, and chat. Diagnoses hardware and software issues, researches solutions, documents interactions and resolutions, routes requests, escalates urgent or complex problems, and stays current on system updates. The role also assists senior IT staff and requires strong communication, problem-solving, attention to detail, Windows 11 and Microsoft 365 knowledge, and reliable high-speed internet for remote work.

Supports federal contract programs through administrative and analytical work, including project reporting, quality assurance reviews, document management, meeting facilitation, requirements tracking, dashboards, schedules, budgets, and customer coordination. The role requires strong writing, attention to detail, independent work, and experience in government environments. It is remote within the U.S., with possible quarterly travel to Ashburn, Virginia.

Provides Tier 2 technical support for employees, workstations, mobile devices, identity systems, networks, and office infrastructure. Installs and maintains hardware, servers, switches, cabling, and endpoint management systems; troubleshoots access, connectivity, and software issues; supports onboarding, asset management, vendors, documentation, and IT projects. The role is an on-site technical resource requiring occasional after-hours support, hardware handling, and mentorship of Tier 1 staff.

Leads enterprise Order-to-Cash business systems analysis and solution design across order management, contracts, billing, rebates, finance, installation, and related functions. Translates business strategies into scalable process, data, integration, and technology solutions; resolves complex issues; evaluates alternatives; develops roadmaps and investment cases; partners with business and technical stakeholders; establishes analysis standards; and mentors other analysts.

Supports IT service delivery through help desk ticket management, troubleshooting hardware, software, and network issues, device provisioning, software deployment, account administration, onboarding and offboarding, documentation, asset tracking, and process improvement. The intern collaborates with IT, Engineering, Security, and Operations teams while gaining exposure to systems administration, cloud services, cybersecurity, and IT operations in a remote summer program.

Design, develop, and architect enterprise applications using Microsoft Power Platform, including Power Apps, Power Automate, Power Pages, and Dataverse. Integrate enterprise data sources, build custom plugins and APIs, implement secure architectures, and establish ALM and deployment practices. Lead and mentor a team of developers, collaborate with stakeholders and technical teams, participate in Agile ceremonies, and present technical solutions.

Leads distributed software development teams across legacy, modern, and cloud-native applications. Oversees planning, Agile delivery, engineering standards, DevSecOps, CI/CD, AWS and Kubernetes deployments, AI-assisted development, governance, compliance, modernization, and stakeholder communication. Manages team performance, mentoring, workload allocation, hiring, retention, and culture while ensuring secure, scalable, high-quality application delivery.

Plans, initiates, and manages enterprise IT projects involving payments and core platform architecture. Leads technical staff, coordinates business and technical teams, develops project plans, manages execution, assesses risks, and oversees Agile delivery, roadmaps, backlogs, and the software development lifecycle.

Leads enterprise business analysis strategy across programs and portfolios, partnering with executives to define requirements, evaluate investments, measure business value, manage risks, and guide transformation initiatives. Establishes standards and governance, analyzes operational and financial data, supports regulatory compliance, and mentors analysts. The role also advances AI-enabled tools, automation, and analytics to improve decision-making and business outcomes within a healthcare payer environment.

Provide Tier 2/3 technical support for distributed employees across macOS and Windows endpoints, identity and access platforms, collaboration tools, and office technology. Own complex incidents through root-cause resolution, manage endpoint configurations and compliance, improve ITSM workflows and documentation, support onboarding and device lifecycles, and collaborate with Security and IT Engineering. The role also includes mentoring junior analysts and occasional travel to company offices for deployments and events.

The Senior Scrum Master coaches Agile teams and Product Owners, facilitates Scrum ceremonies, manages backlogs and release planning, coordinates dependencies and risks, and promotes team self-management and continuous improvement. The role supports SAFe practices, cross-team collaboration, stakeholder communication, conflict resolution, and delivery transparency. It requires experience in software development environments, SAFe implementation, strong facilitation and coaching skills, a bachelor’s degree, five or more years of experience, CSM or PMI-ACP certification, and PMP certification.

Leads technical training initiatives supporting ERP and technology transformation. Develops learning strategies, training materials, documentation, leadership best practices, and evaluation methods. Collaborates with senior stakeholders, analyzes program effectiveness, reports insights, establishes analyst standards, and serves as a deep technical resource. The role requires significant travel and focuses on enabling consistent technology adoption across company locations.

Designs and delivers technical training for ERP and technology solutions, develops training materials, assesses learning needs and program effectiveness, identifies content gaps, reports outcomes, and guides less experienced team members. Collaborates with cross-functional stakeholders to support enterprise ERP transformation and serves as a technical training resource. Requires significant travel and familiarity with ERP integrations and business processes.

Develops and maintains ERP and technology training content, plans, job aids, assessments, and documentation. Conducts training needs analyses, researches learning materials, collaborates with trainers and instructional designers, gathers client feedback, and evaluates program effectiveness using data. The role supports enterprise ERP transformation and continuous improvement of user learning experiences. No supervisory responsibilities are included, and significant travel is required.

Own IT operations and employee experience for a remote workforce. Support users, administer Google Workspace, Okta, and Apple device management, and optimize AI-powered ticketing, automation, self-service, and documentation. Analyze ticket trends to resolve root causes, manage onboarding and offboarding, maintain asset inventory, support security and compliance audits, deliver training and communications, and partner with teams to improve workflows and scale IT operations.

Leads technology strategy, architectural direction, solution design, and AI-enabled engineering transformation across an Agile Release Train. Owns architectural roadmaps, governance, documentation, technical standards, and modernization initiatives. Designs secure, scalable Azure and cloud-native solutions involving APIs, microservices, integrations, and distributed systems. Partners with engineering, product, security, compliance, enterprise architecture, and platform teams while promoting DevOps, architecture-as-code, AI-assisted development, and regulated-data practices.

Designs, implements, configures, and supports enterprise cybersecurity solutions across IAM, endpoint, network, email, application, cloud, and security awareness domains. Conducts vulnerability assessments, threat hunting, incident investigation, security tool tuning, policy development, and security architecture reviews. Serves as a security subject matter expert on technology projects, collaborates with an MSSP, provides incident escalation support, and maintains availability for critical security operations.

Monitors and responds to security alerts and incidents across SIEM, endpoint, cloud, email, and network security tools. Collaborates with IT teams and service providers, improves security policies and procedures, supports ISO 27001 and SOC compliance, assists with audits and security assessments, and provides regional IT security support, including occasional out-of-hours incident response.

Leads Fender’s SAP technology roadmap and team while remaining hands-on with configuration, technical design, debugging, testing, integrations, migrations, and system maintenance. Manages vendors, prioritizes development work, mentors engineers, engages executive stakeholders, and oversees concurrent projects. The role supports SAP ECC 6.0 and the planned S/4 upgrade, including patching, support packs, system refreshes, archiving, HA/DR testing, and integration across SD, PP, MM, and FI.

Serve as a strategic FP&A partner to IT leadership by managing budgeting, forecasting, reporting, variance analysis, and financial planning for technology expenses. Analyze headcount, software, cloud, hardware, telecommunications, projects, and vendor costs; identify risks and opportunities; improve reporting accuracy and processes; establish KPIs; reconcile data across systems; and provide executive-level recommendations aligned with business priorities.