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Top Customer Success Jobs in Philadelphia, PA

16 Days AgoSaved
Remote
Philadelphia, PA
100K-140K Annually
Senior level
100K-140K Annually
Senior level
Software
The Customer Success Manager ensures enterprise customers receive value from Cyara's solutions, develops adoption plans, manages renewals, and drives customer satisfaction.
Top Skills: Cx SoftwareSaaSSoftware Development Lifecycle
16 Days AgoSaved
In-Office or Remote
Philadelphia, PA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Enterprise Customer Success Manager will drive implementation and adoption of Suki's AI solutions, manage client relationships, ensure success metrics, and identify solutions to client needs while improving processes.
Top Skills: EmrsGoogle SuiteMS Office
16 Days AgoSaved
Remote
Philadelphia, PA
160K-195K Annually
Senior level
160K-195K Annually
Senior level
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Associate Director, Client Success will manage public sector clients, ensuring client satisfaction, retention, and strategic growth while collaborating across teams.
16 Days AgoSaved
Remote or Hybrid
Philadelphia, PA
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Manager ensures positive relationships with enterprise customers, manages renewals and upsell opportunities, monitors customer risk, and leads business reviews to optimize product usage and drive retention.
Top Skills: Data AnalysisSalesforceZendesk
16 Days AgoSaved
Remote
Philadelphia, PA
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Software
The Customer Success Manager will lead customer relationships, focusing on product adoption and retention while collaborating with teams to enhance user experience and drive value.
Top Skills: SaaS
16 Days AgoSaved
Remote or Hybrid
Philadelphia, PA
175K-190K Annually
Senior level
175K-190K Annually
Senior level
Software
The Executive Customer Success Manager will manage customer relationships, ensuring service delivery, revenue retention, and alignment of solutions with client needs, while identifying upsell opportunities and guiding clients through software implementation.
Top Skills: APIsConfluenceDatabasesEnterprise Software SolutionsJIRAMS Office
Reposted 16 Days AgoSaved
Remote
Philadelphia, PA
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Information Technology • Security • Software • Cybersecurity
The Strategic Customer Success Engineer will provide technical support and guidance, ensure product adoption, and foster relationships with enterprise clients.
Top Skills: Aws LambdaC#Cloudflare WorkersGoJavaJavaScriptNode.jsPHPPostgresPythonRestful ApisSQL
Reposted 16 Days AgoSaved
In-Office or Remote
Philadelphia, PA
90K-110K Annually
Senior level
90K-110K Annually
Senior level
Artificial Intelligence • Database
The Customer Success Manager will manage and grow customer relationships, ensure customer satisfaction, and drive growth in ARR through proactive support and engagement.
Top Skills: Data Discovery Tools
17 Days AgoSaved
Remote
Philadelphia, PA
91K-146K Annually
Senior level
91K-146K Annually
Senior level
Cloud • Fintech • Insurance • Software
The Senior Customer Success Manager is responsible for managing customer accounts, fostering relationships, and driving product adoption while ensuring customer satisfaction and success.
Top Skills: ChurnzeroAzureSaaSSQL Server
17 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Cybersecurity
As the first Technical Customer Success Manager, you'll lead onboarding, deployment, and drive customer relationships in the cybersecurity domain.
Top Skills: Cs ToolsCybersecurityIntegrationsSecurity Best Practices
17 Days AgoSaved
Remote
Philadelphia, PA
100K-120K Annually
Mid level
100K-120K Annually
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will manage agency portfolios, build relationships, onboard clients, optimize marketing channels, and track performance metrics for growth.
Top Skills: Klaviyo
17 Days AgoSaved
Remote
Philadelphia, PA
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Greentech • Internet of Things • Software • Energy
Manage client relationships and energy market participation, ensuring program delivery, stakeholder engagement, and compliance with funding requirements. Foster client success through communication and expertise in energy solutions.
Top Skills: IotMachine LearningSaaS
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Reposted 17 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
PropTech
The Client Success Manager manages a portfolio of Property Manager customers, ensuring high retention rates, preventing churn, and enhancing customer success through personalized solutions and engagement metrics analysis.
Reposted 17 Days AgoSaved
Remote
Philadelphia, PA
60K-150K Annually
Mid level
60K-150K Annually
Mid level
Artificial Intelligence • Business Intelligence
As a Customer Success Growth Consultant, you will manage a portfolio of clients, conduct consultations, develop tailored growth plans, and provide ongoing strategic support to help entrepreneurs scale their businesses.
Top Skills: Digital MarketingSales StrategiesSlack
Reposted 17 Days AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
Cloud • Software • Analytics
The Senior Customer Success Manager will strengthen client relationships, drive utilization of products, and promote customer success through proactive engagement and data-driven insights.
Top Skills: Customer Success ToolsData Analysis ToolsPresentation SoftwareSupply Chain Management Software
Reposted 17 Days AgoSaved
Remote
Philadelphia, PA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Financial Services
The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.
Reposted 17 Days AgoSaved
Remote
Philadelphia, PA
103K-116K Annually
Senior level
103K-116K Annually
Senior level
eCommerce • Marketing Tech • Software
As a Senior Customer Success Manager, you'll drive success for enterprise customers by providing strategic guidance, cultivating relationships, and ensuring maximum value from the SMS marketing platform.
Top Skills: Data-Driven RecommendationsE-CommerceSaaSSms Marketing
Reposted 17 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Healthtech • Professional Services • Software
The Coding Client Success Specialist provides guidance on medical coding, conducts coding reviews, and collaborates with clients to enhance satisfaction and support business goals.
Top Skills: Clinical Record AuditsCoding Compliance DocumentationMedical Coding
Reposted 17 Days AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
Software
Manage strategic customers, provide product knowledge, develop success plans, and drive customer outcomes while supporting their digitalization journey.
Top Skills: AILow-Code Development PlatformSaaS
18 Days AgoSaved
Remote
Philadelphia, PA
85K-144K Annually
Senior level
85K-144K Annually
Senior level
Healthtech • Machine Learning • Social Impact • Software
The Client Success Portfolio Manager supports retention and growth of complex clients by managing relationships, analyzing data, and leading initiatives to enhance client experience and service delivery.
Top Skills: Client Success Best PracticesData AnalysisHealthcare BenefitsPresentation Skills
18 Days AgoSaved
Remote
Philadelphia, PA
145K-160K Annually
Senior level
145K-160K Annually
Senior level
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Senior Manager, Client Success will lead client relationships, drive customer satisfaction, and enhance user adoption for Fortune 500 accounts.
18 Days AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
Marketing Tech • Sales
Own customer relationships and drive success by creating onboarding strategies, delivering training, and managing customer retention and growth. Engage with stakeholders, provide customer insights, and navigate complexities in enterprise accounts.
Top Skills: B2B SaasDemo ToolsSales Enablement Platforms
18 Days AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
Cloud • Software
Lead customer outcomes by driving technical adoption, optimizing workflows, maintaining data accuracy, and facilitating cross-functional collaboration to enhance customer satisfaction.
Top Skills: APIsCismCisspOscpPmpPythonSaaS
Reposted 18 Days AgoSaved
Remote
Philadelphia, PA
129K-200K Annually
Senior level
129K-200K Annually
Senior level
Cloud • Software
The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.
Top Skills: AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
18 Days AgoSaved
Remote
Philadelphia, PA
130K-210K Annually
Mid level
130K-210K Annually
Mid level
Information Technology • Security • Analytics
The OT Customer Success Architect will design and deploy Gravwell solutions, optimize analytics, troubleshoot issues, and act as a technical advisor for customers in OT environments, ensuring successful system integrations and customer satisfaction.
Top Skills: BashDnp3ElkKafkaLinuxModbusPerlPythonRabbitMQSplunk
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