Top Operations Jobs in Minneapolis, MN

Leads strategic R&D operations for Dental Solutions, partnering with senior leadership to translate strategy into execution, improve organizational performance, coordinate cross-functional initiatives, manage business reviews and reporting, support financial planning and resource allocation, and advance global laboratory capabilities. The role requires strong business acumen, executive communication, influence without direct authority, and experience operating in complex matrixed environments.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Lead teams responsible for complex operations processing, service, and administration. Provide coaching, manage performance and workloads, ensure accuracy and regulatory compliance, improve processes, document procedures, mitigate risk, and serve as a subject matter expert on projects and business initiatives. The role requires occasional work before market open and at least four days per week in the office.

Supports daily operations of a multifamily property, focusing on accounts receivable, leasing, resident communications, lease renewals, collections, deposits, reporting, and property management systems. Assists with resident events, marketing vacant units, evictions, inspections, office administration, and supervision of leasing staff. Acts for the Property Manager when needed and helps maintain compliance, property condition, and customer relations.

Coordinates daily Claims department workflow, resolves escalated questions, trains staff, monitors quality and regulatory compliance, analyzes performance metrics, updates procedures, supports departmental projects and system testing, and serves as a primary contact for team questions and information requests.

Leads Trendsend operations supporting sales growth, order and queue management, returns, reporting, fraud prevention, store performance, training, and process improvement. Partners with store, warehouse, care, loss prevention, technology, marketing, and external teams. Owns operational enhancements, system issue resolution, promotion codes, store relationship management, reporting, and customer experience improvements.

Execute custody operations transactions accurately and on time while adhering to risk, compliance, information security, and records management policies. Analyze management reports, identify process efficiencies, support operational excellence initiatives, escalate and remediate issues, and make sound risk decisions. The role requires attention to detail, strong communication, adaptability, independent task execution, and a process-driven approach in a fast-paced office environment.

Leads global business operations and commercial excellence initiatives, including strategic workstreams, channel partner rewards, business planning, dashboards, scorecards, and performance analysis. Coordinates cross-functional stakeholders across sales, marketing, supply chain, and operations to improve execution, enablement, and channel growth. The role requires influencing teams across a global matrixed organization and supporting digital and AI-enabled capabilities.

Maintains intellectual property systems through audits, data cleanup, and validation; supports matter opening and staffing updates; develops recurring and ad hoc reports; and assists with automation initiatives that improve operational efficiency for IP teams and practice groups.

Leads service operations strategy and transformation across Thermo King’s nationwide company-owned dealer network. Establishes operating standards, performance metrics, reporting systems, and continuous-improvement practices to improve productivity, profitability, quality, customer satisfaction, and consistency. Integrates acquired locations, harmonizes systems and processes, aligns field and back-office teams, coaches leaders, and drives organizational change. Requires regular travel to U.S. branches, with expected travel of 25–50%.

Supervise landfill scale-house operations and customer service staff while overseeing scheduling, billing, accounts receivable, accounts payable, cash receipts, purchasing documentation, and monthly financial reporting. The role supports workflow improvement, staff development, customer issue resolution, administrative operations, and coordination with finance and purchasing teams.

Leads the global custody operations function, overseeing securities settlement, corporate actions, asset servicing, reconciliations, sub-custodian networks, risk controls, regulatory compliance, resilience, client escalations, budgets, and workforce strategy. Drives transformation from batch processing to real-time exception management using automation, AI, cloud, and ISO 20022. Builds leadership depth, manages vendors and market relationships, and ensures efficient, accurate, compliant servicing of client assets across global markets.

Own the end-to-end IT experience for a remote workforce, including help desk vendor management, onboarding and offboarding, hardware and SaaS lifecycle management, budgeting, infrastructure, access controls, cybersecurity fundamentals, compliance, business continuity, and AI enablement. The role also develops documentation, employee training, process improvements, vendor accountability, and remote meeting support while partnering with HR, leadership, Finance, and the CISO.

Supports wealth-management operations through mailroom and office services, document scanning and records management, new-business and transaction processing, data entry, and administrative support. Maintains accurate confidential records, resolves routine processing issues, supports audits, trains colleagues, maintains procedures, and identifies process improvements. The role is on-site and requires strong organization, attention to detail, Microsoft Office proficiency, and ability to learn firm-specific systems and AI tools.

Develop and launch Matterstack’s laboratory operations from the ground up. Responsibilities include defining lab requirements, securing external lab access, selecting and outfitting a facility, hiring and leading staff, purchasing equipment, building supplier networks, integrating laboratory IT, managing budgets, and planning future expansion and automation. The role requires close collaboration with scientists, engineers, executives, vendors, investors, lawyers, and government stakeholders, with co-location at the eventual facility and occasional travel.

Leads borrower and loan services support for the FFEL loan program, serving as a subject matter expert and escalation point. Oversees complex loan maintenance, portfolio conversions, data validation, issue resolution, quality assurance, reporting, audits, and procedure management. Researches complex loan inquiries, trains staff, supports system enhancements, and maintains portfolio integrity while providing accurate service to internal and external stakeholders.

Participates in a 12–18 month rotational career development program covering warehouse operations, customer service, management, business systems, and leadership development. Completes on-the-job training, job shadowing, systems training, and a capstone project while receiving mentorship and exposure to senior leadership. The trainee develops operational, communication, team-building, and customer partnership skills for future operations leadership opportunities.

Supports banking operations through product implementation projects, data and transaction analysis, and processing assistance. The intern will analyze Treasury Management products and client activity, review payment trends across Wire, ACH, Mobile Capture, and Remote Deposit Capture, shadow Operations functions, lead an individual project, and present findings to leadership.

Leads operations across multiple childcare centers by coaching Site Directors, ensuring licensing and Parent Aware compliance, supporting educational quality, managing budgets and enrollment metrics, developing staff succession plans, and maintaining safe, welcoming environments. The role includes weekly visits to four locations, leadership development, family and employee engagement, and coordination with Finance, Enrollment, Staffing, and other corporate teams.

Supports IT Operations through service reporting, documentation, asset and configuration management, ticket and service-management processes, operational tracking, and process improvement. The intern gathers and validates data, maintains knowledge articles and procedures, assists with audits and remediation tracking, and collaborates with IT teams, business partners, and vendors. The role also develops technical and professional skills while using AI tools responsibly and protecting confidential information.

Leads school operations and enrollment across two charter-school campuses. Manages campus operations directors and enrollment staff; establishes systems, KPIs, accountability, and operating standards. Oversees enrollment cycles, family experience, safety, emergency preparedness, facilities, transportation, food service, vendors, compliance, and operational readiness. Uses data to improve outcomes, develops leaders, manages cross-functional partnerships, and supports school openings, emergencies, and other critical operational periods.

Provides high-level administrative support to the Operations Platform, AI and Data executive. Responsibilities include complex calendar management, expense reporting, travel and meeting coordination, presentation preparation, cross-functional communication, administrative assistant coordination, and participation in visible technical and data-related projects. The role also supports program management, anticipates executive needs, handles confidential information, and manages competing priorities in a fast-paced financial services environment.

Processes annuity new-business requests for financial professionals, applying knowledge of insurance carriers, products, websites, procedures, and regulations. Provides proactive customer service, education, and communication while maintaining quality and productivity standards. Builds relationships with producers, communicates operational changes, resolves issues, and uses sound judgment to support customers and business partners. The role also requires familiarity with third-party platforms such as FireLight, SureLC, and RegEd.

Supports claim professionals and customers by answering questions, documenting claim files, processing payments and expenses, managing records and correspondence, preparing reports, resolving data discrepancies, and performing financial control assessments. The role also handles claim document preparation, mail processing, supply distribution, and related operational projects under moderate supervision.

Leads customer operations across onboarding, account maintenance, service handoffs, support processes, issue resolution, and performance measurement. Builds playbooks, dashboards, KPIs, and operating routines; partners cross-functionally to improve service quality, efficiency, scalability, and customer experience. Drives AI, automation, process, and system improvements while managing and developing the customer operations team.