Top Tech Support Jobs in Minneapolis, MN

Provide depot-based hardware support for EMS laptops: pick up, repair, image and update devices; maintain standardized Windows images and group policies; manage inventory and repair history in Vector Solutions; support ESO/Handtevy/PC Gateway issues; develop scripts and assist Fire Department tech needs.

Provide and support patient care for the Pulmonary team, maintain supplies and sterilization, follow infection control and OSHA standards, complete required trainings and BLS certification, and communicate effectively while managing multiple priorities.

Provide Tier 2 technical support for servers, networks, and endpoints. Troubleshoot hardware, software, virtualization, backups, firewalls, and connectivity. Use AI tools for documentation and ticket resolution, mentor Help Desk, maintain security and records, and perform system maintenance and upgrades.

Hiring multiple early- to mid-career Operations roles (Grants Administration, People Ops, Talent Acquisition, Technology, AI Enablement, and Executive Support). Responsibilities include end-to-end grant logistics, HR/payroll and global mobility support, full-cycle recruiting and sourcing, IT onboarding/troubleshooting, AI enablement, and executive assistance. Roles focus on process improvement, systems building (Salesforce, Asana, Ironclad), cross-team collaboration, and scaling operations to support rapid organizational growth.

Provide technical onboarding and ongoing support to K-12 district partners, focusing on SSO/SAML integrations, LMS connections, troubleshooting, documentation, running daily live Zoom programs, data management, and collaboration with district teams and global support.

Provide email-based billing and RCM technical support for B2B SaaS customers, triage and escalate tickets, assist engineering with issue prioritization, maintain deep product knowledge, improve customer experience, and identify product enhancements to increase satisfaction and loyalty.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

Nagarro is seeking an Associate Engineer for Tech Support who will help solve tech-related issues and provide solutions. Ideal candidates are ready to advance their careers in a dynamic environment.

Nagarro seeks an Associate Engineer for tech support roles, helping with product and service challenges in a dynamic work environment.

The Associate Engineer in Tech Support will assist with various technical challenges, contributing to customer satisfaction and solutions.

Senior technical support engineer responsible for remote monitoring, advanced troubleshooting, and resolution of hardware and software issues for deployed robot fleets. Acts as SME and liaison to customers, OEMs, and engineering; leads projects, mentors junior staff, creates dashboards and metrics, and provides on-site support as needed to improve customer satisfaction and product reliability.