Top Operations Manager Jobs in Minneapolis, MN

Manage a team processing money movement transactions, including ACH, wires, checks, and journals for trust clients. Ensure accurate, compliant execution; provide coaching and escalation support; improve processes and risk controls; manage staffing and financial resources; collaborate with business and senior leaders; and drive strategic objectives, governance, regulatory compliance, operational risk reduction, and talent development.

Own and improve GitLab’s end-to-end renewals operating model, including forecasting, retention reporting, quoting, data quality, case management, workflow automation, and capacity planning. Partner with Revenue Technology, Analytics, Finance, Sales, and Customer Success to improve Salesforce, subscription, billing, and reporting systems. Lead cross-functional operational improvements, document processes, analyze renewal performance, and influence stakeholders without direct authority.

Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction.

Lead the expansion of in-person behavioral healthcare, with an initial focus on scaling psychiatry services and building office safety and suitability programs. Develop provider acquisition channels, value propositions, demand-generation strategies, and regulatory compliance processes. Own cross-functional strategic initiatives, analyze operational data, build financial models, communicate recommendations to executives, and support evolving company priorities.

Owns Microsoft alliance operations across partner funding, Marketplace transactions, co-sell workflows, data quality, compliance, reporting, and executive business reviews. Coordinates Sales, Finance, Marketing, Deal Desk, and Microsoft stakeholders while improving processes, automation, funding utilization, transaction efficiency, and operational controls. Builds dashboards and translates partnership data into leadership insights. The role requires hands-on Microsoft partner ecosystem experience and strong analytical, organizational, communication, and commercial operations skills.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Manages day-to-day operations and strategic initiatives for the Financial Services and Capital Markets business unit. Responsibilities include implementing strategy, improving processes, promoting AI tool adoption, coordinating with firm-wide functions, analyzing budgets and KPIs, supporting pricing and profitability decisions, and assisting with recruitment, onboarding, workload allocation, and talent development. The role also prepares leadership reports and supports business development and client relationship initiatives.

Manages operational activities for assigned functions or regions, ensuring quality service, effective support, policy compliance, and regulatory adherence. Oversees staff, administers procedures, evaluates operational systems, and coordinates system conversions. The role also manages customer relationships, multiple projects, deadlines, and banking operations while supporting continuous process effectiveness.

Leads a team of approximately eight specialists and team leads handling securities transfers and Bond of Indemnity requests. Oversees workloads, documentation review, service levels, quality, controls, compliance, issue resolution, audits, business continuity, employee development, and process improvements while coordinating with Legal, Risk, Compliance, clients, and external partners.

Lead a high-volume wholesale lockbox payment processing operation at the St. Paul site. Oversee managers, ensure production deadlines meet a 24-hour service commitment, improve processes and efficiency across multiple locations, and deliver strong client service. The role also focuses on employee development, operational excellence, compliance with applicable regulations, and fostering a high-performing workplace culture.

Owns revenue operations strategy and GTM planning, including forecasting, annual planning, business reviews, incentive design, analytics, KPI dashboards, and performance insights. Partners with Finance, Product, and Operations to improve sales productivity, align headcount with revenue goals, and execute multi-quarter strategic workstreams. The role translates complex data into leadership recommendations and manages cross-functional projects in a fast-paced environment.

Owns business strategy, analytics, processes, and systems supporting the Partnerships organization. Responsibilities include executive planning and reporting, partner revenue dashboards, quote-to-cash operations, renewal and expansion processes, Salesforce and go-to-market technology improvements, partner event operations, roadmap development, and mentoring junior teammates.

Leads Revenue Operations strategy, Salesforce systems, processes, data quality, and roadmap prioritization across direct, partner, and digital go-to-market teams. Manages and coaches RevOps analysts and administrators, oversees workflow documentation, supports CRM and CPQ implementations, and partners cross-functionally on trade-offs and scalable process improvements. The role requires extensive Salesforce and Revenue Operations experience, global organization support, and monthly travel for internal or team events.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Supports daily operations of a multifamily property, focusing on accounts receivable, leasing, resident communications, lease renewals, collections, deposits, reporting, and property management systems. Assists with resident events, marketing vacant units, evictions, inspections, office administration, and supervision of leasing staff. Acts for the Property Manager when needed and helps maintain compliance, property condition, and customer relations.

Leads Trendsend operations supporting sales growth, order and queue management, returns, reporting, fraud prevention, store performance, training, and process improvement. Partners with store, warehouse, care, loss prevention, technology, marketing, and external teams. Owns operational enhancements, system issue resolution, promotion codes, store relationship management, reporting, and customer experience improvements.

Own and optimize Dynatrace’s marketing technology stack across selection, implementation, integrations, governance, documentation, and retirement. Develop the martech roadmap, evaluate tools, manage system configuration and data flows, troubleshoot issues, and coordinate upgrades and migrations. Define metrics and dashboards for adoption, utilization, data quality, performance, efficiency, and ROI. Partner with Marketing, IT, Business Operations, Legal, Analytics, and enablement teams to improve tool governance, training, and business value.

Owns the operating model for the Office of the CISO, including planning cadences, governance, executive reporting, metrics, stakeholder forums, budgeting, and tool governance. Prepares leadership and Board-level communications, facilitates cross-functional alignment, manages Office of the CIO deliverables, and oversees the Crowd for Crowd program. The role also drives AI-enabled workflows, reporting standards, process improvements, and program adoption across cybersecurity operations.

Lead Ashby’s Support Operations organization across Systems, Workforce Management, Quality, and Training. Establish operating standards, integrate functions, manage and develop functional leaders, improve efficiency and quality through data, and represent Support Operations cross-functionally. The role requires strategic systems thinking, operational leadership, coaching, process design, and customer-focused collaboration with Support, Engineering, Product, People Ops, and Knowledge Management.

Owns high-impact business operations and strategic initiatives across customer delivery, commercial operations, business systems, talent strategy, and growth areas. Builds scalable processes, tools, and AI-enabled workflows; improves delivery and cost structures; partners with executives and cross-functional teams; develops hiring strategies for specialized talent; and leads special projects in a fast-growing defense technology company.

Leads operations for an industrial automation business, overseeing safety, compliance, financial performance, business development, client relationships, project execution, and continuous improvement. Supervises and develops employees, manages operational and financial activities including estimating, bidding, contracting, scheduling, job costing, and construction management, and presents performance metrics to executives. Requires frequent customer and field-team travel across the United States.

Own day-to-day operational quality and performance across vendors and workflows. Track SLAs, analyze operational data, identify risks, recommend improvements, and drive corrective actions. Manage escalations, root-cause analysis, vendor enablement, SOPs, training materials, continuous improvement initiatives, and reporting dashboards. Partner with Product, Engineering, and Customer Success to resolve recurring issues and align operational performance with customer expectations. This is a hands-on individual contributor role in a distributed environment.

Own day-to-day IT operations, service management, endpoint security, identity and access administration, cloud infrastructure support, vendor and MSP oversight, business-unit technology integrations, and SOC 2 or other audit readiness. The role manages Microsoft 365, Google Workspace, AWS, Azure, endpoint tools, security platforms, device compliance, operational documentation, procurement, and technical evidence across multiple business units.

Own marketing and partnerships operations infrastructure, including HubSpot workflows, lead routing, scoring, attribution, lifecycle management, campaign tracking, Salesforce integrations, and PartnerStack administration. Improve funnel efficiency, pipeline hygiene, lead conversion, and channel ROI through automation, reporting, forecasting, and data governance. Collaborate with Marketing, Partnerships, Sales, Customer Success, Business Systems, and Analytics teams to implement scalable revenue processes.

Oversee multi-tier help desk and service delivery operations for Navy FTM and FLTMPS capabilities. Manage incident intake, escalation, SLAs, knowledge bases, operational reporting, continuity planning, and service improvements across multiple environments. Coordinate with engineering, cybersecurity, database, systems administration, Government stakeholders, and Fleet users. Support contract deliverables, cybersecurity readiness, operational documentation, and junior systems administrators while ensuring reliable mission execution.