Administrative Assistant - Platform, AI and Data Operations

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

We have an exciting position open for a highly motivated and professional Administrative Assistant to join U.S. Bank supporting our Operations Platform, AI and Data Executive in the U.S. Bank Plaza Minneapolis office.

The Platform, AI and Data function creates a cohesive approach to how Operations use their data, processes and technology to deliver simpler solutions for clients and employees. Aligning under this area are Operations Platform Management, Process Transformation and Automation, Business Insights and Performance, and Data. Together, these teams support a more consistent client and employee experience across Operations.
 

The position requires a person who goes beyond traditional support and is ideal for someone who’s eager to contribute to high-impact, strategic work while excelling at the essentials like calendar management, expense reporting, and travel coordination. You’ll be the right hand to a dynamic executive—keeping them on track, anticipating needs, and proactively managing what’s ahead. Think of yourself as the engine behind her success: organized, energetic, and always a few steps ahead. If you bring enthusiasm and a spark to your work and love to thrive in a fast-paced environment plus find fulfillment in making things run smoothly, this could be the role for you.
 

Being an Administrative Assistant at U.S. Bank will provide you with a rewarding career opportunity to be part of a large financial institution and the demonstrated experience working closely across business lines within the organization.

Essential Functions:

• Manage complex calendars/scheduling

• Oversee expense reports

• Coordinate meetings, prepare presentations, interact with cross-functional teams/business lines

• Work on highly visible projects (some may be highly technical in nature, including working with data)

• Program management

Preferred Skills/Expertise:

• Organization & Planning: Demonstrate exceptional organization to juggle multiple calendars, deadlines, priorities. Demonstrate self-motivation to anticipate potential issues, accurately assess and resolve problems before they escalate

• Communication Skills: Demonstrated strong verbal and written communication skills for interacting with team members, preparing presentations, coordinating meetings, and conveying information clearly and professionally

• Proactive Problem-Solving: Proven experience identifying issues, thinking critically, and finding effective solutions, especially when managing complex tasks or dealing with unexpected challenges

• Interpersonal Skills: Proven experience building and maintaining positive relationships with colleagues and cross-functional teams

• Administrative Assistant Team Coordination: Demonstrated experience working with administrative assistants across Operations to manage key team issues

• Time Management: Demonstrated experience managing multiple priorities, tasks, and deadlines

• Adaptability: Proven experience adapting to changing priorities and work environments, especially in a dynamic environment that involves working on various projects

• Confidentiality: Proven experience handling sensitive information with discretion and diplomacy

• Customer Service Orientation: Demonstrated focus on providing excellent service to internal and external stakeholders

• Technical Proficiency: Strong proficiency in Microsoft products (Teams, PowerPoint, Excel), AI, and other business tools. Demonstrated experience using technology platforms to solve problems, communicate, manage projects and adapt to new technologies

• High school diploma or equivalent, bachelor’s degree is preferred

• 5+ years of experience in administrative and support staff activities; some experience in Finance is preferred

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.