Top Operations Jobs in Minneapolis, MN

Leads shared-service performance and cost management by developing KPI, SLA, productivity, quality, and financial reporting. The role analyzes trends, supports budgeting and forecasting, prepares executive dashboards, coordinates cross-functional initiatives, ensures data accuracy, and identifies opportunities to improve efficiency, automation, transparency, and process standardization.

Facilitates corporate and investment banking lending transactions between front- and back-office teams. Responsibilities include onboarding clients and legal entities, reviewing credit approvals and legal documents, completing KYC and compliance requirements, coordinating booking, funding, collateral, closing, and system setup, and escalating exceptions. The role also identifies process improvements, evaluates operational issues, supports risk mitigation, and presents recommendations while collaborating with internal stakeholders and external customers.

Supervise teller operations and risk controls, deliver excellent customer service, manage teller schedules, coach and develop staff, resolve operational issues, and ensure compliance with banking and Loan Originator regulations.

Manage and develop a middle office team executing pre- and post-closing corporate credit activities. Oversee review of credit approvals, syndicated loan structures, legal documentation, compliance and booking materials. Partner with front office, legal, risk, compliance, and operations to ensure accurate, timely deal execution and strengthen controls, procedures, and reporting.

Process corporate actions, income events, entitlements, and other asset-servicing activities. Investigate exceptions, perform root-cause analysis, maintain risk controls and regulatory compliance, and support reporting, audits, and documentation. Identify process improvements and use AI, automation, and data-driven tools to reduce manual work and operational risk. Collaborate with business, technology, vendor, onshore, and offshore teams on transformation initiatives and timely securities processing.

10-week summer internship in Global Operations supporting business operations, process improvement, data analytics, and transformation initiatives. Interns complete projects, build presentations, collaborate with teams, and gain exposure to risk, compliance, and operational workflows while receiving coaching and professional development.

Analyzes business systems, workflows, and operating costs to identify efficiency improvements and recommend technology or procedural solutions. Partners with business and technology teams on system enhancements, testing, project execution, reporting, documentation, and compliance. Develops test plans, tracks issues, communicates project results, and supports operational policy and performance reporting.

Own revenue operations for the TAAP sales segment, partnering with senior leadership on forecasting, territory and quota design, NRR, pipeline performance, GTM strategy, executive reporting, data governance, Salesforce adoption, and cross-functional operational projects. The role translates revenue targets into execution plans, improves accountability and predictability, and informs VP, SVP, and President-level decisions.

Supports franchise partners through one-on-one coaching, performance reviews, business planning, financial analysis, operational improvement, compliance oversight, training, reporting, and relationship management. Conducts site visits, develops action plans, maintains operational resources and dashboards, supports franchisee reporting and payroll questions, and communicates franchise performance updates to leadership. The role is hybrid in Eden Prairie, Minnesota, with travel as needed.

Leads customer operations across onboarding, account maintenance, service handoffs, support processes, issue resolution, and performance measurement. Builds playbooks, dashboards, KPIs, and operating routines; partners cross-functionally to improve service quality, efficiency, scalability, and customer experience. Drives AI, automation, process, and system improvements while managing and developing the customer operations team.

Oversee arcade site operations, staff performance, service delivery, equipment maintenance, budgets, labor costs, inventory, cash accuracy, safety compliance, merchandising, cleanliness, and customer service. Develop procedures, train employees, manage supplies and prizes, audit arcade equipment, and partner with the Regional Service Manager to achieve business objectives. Flexible scheduling, including nights, weekends, and holidays, is required; travel may be necessary.

Manages card and deposit operational activities, ensuring quality service, effective support, regulatory compliance, and adherence to corporate policies. Leads teams by setting goals, providing feedback, measuring performance, recognizing success, and building accountability. Reviews and improves operational systems and procedures while managing customer relationships and multiple priorities.

Supports technical project operations through project processing, report generation, data verification, customer data handling, website content updates, documentation, and troubleshooting. Monitors project status, responds to inquiries and escalations, communicates with stakeholders, and helps improve processes for efficiency and accuracy. The role requires strong organization, attention to detail, communication, analytical problem-solving, and comfort managing large datasets in a fast-paced hybrid environment.

Manage and grow the school's annual giving program, execute fundraising strategy, build donor relationships, plan events, maintain donor database, provide analytics and advancement operations support.

Manages e-commerce operations for Adobe Commerce brands, including product setup, promotions, catalog updates, platform support, issue resolution, vendor coordination, and testing. Leads order management reporting, dashboards, KPI monitoring, FedEx analytics, root-cause analysis, and process improvement. Partners with Supply Chain, IT, Product, Marketing, Finance, and vendors on operational and technology projects while supporting BigCommerce business continuity and identifying AI and automation opportunities.

Serves as strategic advisor and operations partner to the Chief Wealth Officer, leading business transformation, growth, profitability, advisor effectiveness, organizational scalability, and acquisition integration initiatives. Develops business cases, financial analyses, strategic recommendations, and execution plans while aligning cross-functional stakeholders and driving measurable outcomes across the wealth advisory business.

Researches, investigates, validates, and resolves ACH fraud, dispute, unauthorized transaction, duplicate charge, and billing claim cases. Manages a daily case queue, reviews supporting information, determines dispositions, processes provisional or final credits, collaborates with internal banking partners, and prioritizes work to meet Regulation E deadlines. The role requires accuracy, independence, adaptability, strong time management, and effective workload prioritization in a production-focused environment.

Support ACH production operations by monitoring file activity, ensuring ACH rule compliance, investigating discrepancies, resolving exceptions, and assisting customers. Manage multiple operational tasks, maintain documentation, run and test system changes, develop test plans/schedules, liaise with stakeholders, and provide operational reporting and communication. Serve as backup to the ACH desk and contribute to application modifications and project testing.

Provides administrative and operational support to the Athletics department and Athletic Director. Responsibilities include calendar and travel coordination, sponsorship records, athletics camp compliance, event planning, concessions management, vendor coordination, purchasing-card and payroll review, and collaboration with Business Office and Human Resources. The role requires maintaining accurate records, applying university policies, managing staff and vendors, monitoring financial activity, and supporting athletic events, including occasional evenings and weekends.

Analyzes and improves systems, workflows, and operating efficiency for the USBA Operations Life Events department. Evaluates costs and savings, recommends technical and procedural changes, supports application modifications, develops test plans, performs testing, tracks projects and processing statistics, prepares management reports, communicates policies, and monitors regulatory updates for compliance.

Supports executive leaders and Board governance through calendar management, meeting coordination, minutes, board packets, strategic-plan tracking, travel and expense administration, and stakeholder communications. Manages outsourced IT vendor relationships, service metrics, onboarding and offboarding workflows, invoices, hardware lifecycles, and software renewals. Oversees office operations, facilities and equipment vendors, staff events, HR administration, personnel files, and new-hire orientation while maintaining confidentiality and diplomatic relationships.

Lead AMER Customer Success operations and future-state operating models for a B2B SaaS organization. Drive post-sales productivity, forecast accuracy, pipeline visibility, churn and expansion performance, customer health scoring, and operational data integrity. Build proactive diagnostic and early-warning systems, optimize processes and platforms, provide executive-level insights, and lead complex cross-functional initiatives spanning Sales, Product, Analytics, Technology, and Enablement.

Manage internal revenue operations, pre-sales contract and deal desk processes, and light HubSpot administration. Administer Salesforce for client-facing projects, bridge HubSpot and Salesforce data, and support infrastructure project management and compliance certification efforts such as SOC 2 and ISO. The role requires adaptability, strong communication, proactive execution, and the ability to manage shifting priorities across systems and departments.

Manage Bloomerang CRM and philanthropy systems, ensure data integrity and gift processing, produce reports and prospect research, support fundraising operations, events, and staff training to improve donor experience and fundraising outcomes.

Manage onboarding, coaching, mentoring, and performance of drivers and helpers. Spend majority of time in field, enforce safety, conduct root cause investigations, maintain DOT and route documentation, audit operations, and visit customer sites to resolve issues.