Job Description:
The Operations Analyst position provides operational and administrative support within the Microsoft 365 environment, with a primary focus on Exchange Online and enterprise messaging services. This role is responsible for ensuring the availability, security, and compliance of email and messaging solutions that support business communication and user productivity.The position focuses heavily on the end‑user Exchange experience (mailboxes, mail flow, client connectivity), while also collaborating across the broader Microsoft 365 platform to identify, implement, and support messaging‑related features that deliver business value. The role works closely with security and compliance stakeholders to ensure Exchange configurations align with corporate policies, regulatory requirements, and best practices.To be considered for this hybrid role, you must be in a commutable distance to Minnetonka, MN. We require a minimum 2 days a week in office.Some of the responsibilities may include:
- Administer, monitor, and support the Microsoft 365 Exchange Online environment, including mailboxes, mail flow, and messaging services
- Implement and manage changes to Exchange Online and related M365 messaging features, ensuring stability and minimal user impact
- Serve as a Tier 3 escalation point for Exchange-related incidents, service requests, and complex messaging issues, performing root-cause analysis and resolution
- Monitor service health and messaging performance, responding to routine and critical incidents affecting email services
- Implement and enforce security and compliance controls related to Exchange Online, including policies supporting organizational security standards and regulatory requirements
- Integrate and support mail flow tools and integrations such as Mimecast, Sendgrid, and Redsift
- Exchange Online administration (mailboxes, shared mailboxes, resources, contacts, mail users)
- Exchange Admin Center (EAC) usage and configuration
- Mail flow management (connectors, transport rules, message tracing)
- SMTP fundamentals and mail routing concepts
- Hybrid Exchange configurations (on‑prem + Exchange Online coexistence)
- Mailbox migrations (cutover, staged, hybrid, cross‑tenant as applicable)
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The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.
Position's Pay Range:
$60,000 - $85,000Benefits may include:
Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets
Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.
For California applicants, please click the following link to view our CCPA Applicant NoticeOld Republic Title is an Equal Opportunity Employer
Skills Required
- 2 to 4 years of relevant experience
- Associate-level degree or certification in a related field
- Experience with Exchange Online administration
- Familiarity with mail flow management and SMTP
- Knowledge of hybrid Exchange configurations
Old Republic Title Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Old Republic Title Insurance Group and has not been reviewed or approved by Old Republic Title Insurance Group.
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Retirement Support — The package includes a 401(k) Savings and Profit‑Sharing Plan with employer contributions and a structure that can include a non‑elective contribution and match. The design includes ongoing enhancements and immediate eligibility, signaling sustained investment in retirement benefits.
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Equity Value & Accessibility — A shareholder/employee stock purchase and reinvestment plan offers accessible company equity alongside retirement savings. This equity component is positioned as a differentiator versus many peers.
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Healthcare Strength — Comprehensive medical, dental, and vision plans are complemented by telehealth, disease‑management and musculoskeletal programs, and an EAP. Feedback suggests some perceive healthcare cost/coverage favorably and note added family‑building support such as fertility benefits.
Old Republic Title Insurance Group Insights
What We Do
Old Republic Title is one of the largest title insurance groups* in the United States. We operate through a national network of Company-owned offices, affiliates, authorized agents and approved attorneys, which allows us to service our customers in both large and small markets across the country. *Members of the Group are: Old Republic National Title Insurance Company and American Guaranty Title Insurance Company. OUR MISSION Our Mission is to provide quality insurance security and related services to businesses, individuals and public institutions, and be a dependable long-term steward of the trust that policyholders and other important stakeholders place in us.
