Top Customer Success Jobs in Minneapolis, MN

The Manager of Customer Success - Mid Market will lead teams to enhance customer adoption, retention, and expansion. Responsibilities include account management, developing customer success plans, and serving as a key point for customer escalations, all while focusing on achieving renewal and growth targets.

As a Client Success Specialist, you will manage day-to-day account support for customers, developing strategies to meet their goals, resolving their issues, and performing customer data analysis. You'll work closely with cross-functional teams and leverage subject matter experts to enhance client experience and achieve retention objectives.

The Director of Client Success at Rightway will lead the Client Success team focusing on Pharmacy Benefit Management (PBM). Responsibilities include client retention and satisfaction, optimizing processes, developing strategies for client growth, overseeing key client relationships, and driving issue resolution.

The Account Coordinator role focuses on providing frontline support for SMB customers regarding their 401(k) plans via phone and email. Responsibilities include managing inquiries, resolving technical issues, collaborating with internal teams, meeting performance benchmarks, and improving customer experience.

The Enterprise Customer Success Manager at Kinetic will drive program adoption and help industrial workforce clients achieve their goals by managing technology deployments, analyzing data trends for workplace improvements, and presenting insights to stakeholders. The role requires strong relationship management skills and offers opportunities for data analysis and client consultation.

The Senior Customer Success Manager at H1 will engage with major clients, ensuring successful onboarding and ongoing value realization from the H1 platform. Responsibilities include training clients, conducting business reviews, tracking metrics, and collaborating with internal teams to address client needs and drive engagement.

As a Program Manager in Customer Success Operations, you will drive initiatives, analyze workflows, and implement strategies to enhance customer experiences. You'll be responsible for developing and improving processes, collaborating with various teams, managing projects, and utilizing data to inform decisions.

As an Enterprise Customer Success Manager at Upwork, you will partner with customers to help them achieve their workforce goals using the Upwork platform. Responsibilities include driving platform adoption, providing expert consultation, managing relationships with key stakeholders, and participating in product feedback loops. You will leverage your consultative skills and customer insights to ensure client satisfaction and retention.

The Enterprise Customer Success Manager at Canonical is responsible for onboarding new customers, managing a portfolio, and collaborating with various teams to ensure customer satisfaction and retention. They will engage with customers to understand their needs and advocate internally for product improvements.

As a Customer Success Associate, you will ensure customer satisfaction by managing integrations, building relationships, and collaborating with cross-functional teams. You will onboard new customers, monitor account health, and advocate for customer needs within the company. Your role includes facilitating communication between customers and internal teams to enhance user experience and drive value from payment technology solutions.

The Senior Customer Success Manager will act as a brand ambassador, driving customer engagement, adoption, and growth of Doxel’s platform. Responsibilities include partnering with key stakeholders, delivering high-impact presentations, gathering and analyzing customer feedback, identifying upsell opportunities, and resolving high-priority issues while cultivating strong executive relationships.

The Customer Success Associate will assist users with navigating Summer's tools related to student loan forgiveness and repayment programs. Responsibilities include engaging with users, reviewing applications, understanding product offerings, and suggesting improvements to team processes. This role emphasizes communication and collaboration within the Member Success Team.

As a Bookkeeper at doola, you'll provide bookkeeping services and ensure a smooth onboarding for clients. Responsibilities include recording transactions, preparing financial statements, managing accounts, and identifying process improvements, all while communicating effectively with clients.

The Customer Success Manager will manage enterprise customer relationships, driving marketing strategies and advising on best practices. They will forecast revenue, develop success plans, and communicate effectively with customers to ensure satisfaction and expand product usage.

The Director of Digital Customer Success will design and implement strategies to enhance customer engagement and retention, manage a Customer Success Management team, utilize analytics tools for insights, and collaborate across departments. This role aims to improve customer satisfaction through innovative solutions and measurable outcomes, reporting initiatives directly to senior leadership.

The Customer Success Manager will ensure clients have a smooth experience with Enerex's software by guiding onboarding, delivering training sessions, creating documentation, offering customer support, and managing client relationships. They will collaborate with cross-functional teams to advocate for client needs and gather feedback.

The Customer Success Manager at Inovalon ensures clients achieve their goals using the company's products and services, driving adoption, retention, and growth. Responsibilities include developing strategic account plans, conducting business reviews, fostering customer relationships, and addressing risks. The role emphasizes effective communication with clients and internal teams to provide exceptional customer experiences.