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Top Customer Success Jobs in Minneapolis, MN

12 Days Ago
Remote
Minneapolis, MN
Senior level
Senior level
Information Technology • Consulting
The Director of Client Success will lead a team to ensure client satisfaction and retention by managing relationships and developing strategies that align with company objectives. This role involves coaching staff, analyzing client data, and collaborating with other teams to enhance client experience and drive business growth.
14 Days Ago
Remote
Minneapolis, MN
170K-190K Annually
Senior level
170K-190K Annually
Senior level
Security • Software
As an Enterprise Customer Success Manager, you will ensure the success of large enterprise customers by collaborating across teams, managing customer relationships, and driving product adoption. You will analyze customer environments, resolve issues, and own the onboarding process while being the voice of the customer to improve their experience.
Top Skills: CloudCybersecurityPrivileged Access ManagementZero Trust
11 Days Ago
Remote
Minneapolis, MN
Senior level
Senior level
Information Technology • Consulting
As a Customer Success Manager, you'll lead and coordinate projects for government clients, focusing on strategic planning, resource management, and stakeholder communication while ensuring quality results within timelines and budgets. Your role includes managing project teams, monitoring budgets, and fostering a collaborative environment to achieve project goals.
11 Days Ago
Remote
Minneapolis, MN
Mid level
Mid level
eCommerce • Information Technology
The Customer Success Manager at Yottaa will manage customer relationships, drive product adoption, create tailored success plans, advocate for product features, and address customer feedback while collaborating with renewal teams to enhance customer satisfaction and retention.
14 Days Ago
Remote
Minneapolis, MN
119K-140K Annually
Mid level
119K-140K Annually
Mid level
Security • Cybersecurity
As a Customer Success Manager, you will be the primary liaison between the customer and internal teams, ensuring customer satisfaction, driving platform adoption, and maximizing ROI. You will build relationships, conduct business reviews, address issues proactively, and collaborate with cross-functional teams to support customer success.
14 Days Ago
Remote
Minneapolis, MN
75K-85K Annually
Senior level
75K-85K Annually
Senior level
Edtech • Social Impact • Virtual Reality
The Associate Customer Success Manager will enhance customer engagement and retention by ensuring clients utilize Transfr's solutions. Responsibilities include driving product adoption, overseeing implementation processes, analyzing customer data, securing renewals, and contributing to self-service resources. The role requires significant relationship management and travel within the designated territory.
Top Skills: Account ManagementCustomer Success ManagementEdtechSaaS
14 Days Ago
Remote
Minneapolis, MN
Entry level
Entry level
Artificial Intelligence • Computer Vision • Machine Learning • Software
The Staff Customer Success Manager at Runway is responsible for enhancing customer experience, managing onboarding, collaborating with various teams for customer engagement, developing initiatives for customer success, and acting as the main point of contact for enterprise customers to ensure satisfaction and growth.
19 Days Ago
Remote
Minneapolis, MN
Senior level
Senior level
Edtech • Software • Design
The Manager of Client Success will oversee partnerships with Enterprise customers, managing relationships and ensuring successful project delivery. Responsibilities include coordinating cross-functional teams, communicating progress to stakeholders, and identifying opportunities for operational improvements.
Top Skills: Google Workspace
14 Days Ago
Remote
Minneapolis, MN
Senior level
Senior level
Information Technology
The Director of Customer Success at Innovaccer acts as a trusted advisor to clients, managing project deliveries, engaging with teams of engineers and designers, and identifying solutions to enhance customer satisfaction in the healthcare sector. This role requires a strong analytical mindset and excellent communication skills to effectively address customer needs and drive project success.
14 Days Ago
Remote
Minneapolis, MN
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Greentech • Internet of Things • Software • Energy
The Senior Client Success Manager at EnergyHub will manage relationships with utility clients, drive client engagement initiatives, oversee project delivery in energy market participation, and collaborate with internal teams to ensure account health and program success. The role requires effective communication and the ability to navigate complex client needs while managing project deliverables and vendor relations.
10 Days Ago
Remote
Minneapolis, MN
95K-110K Annually
Senior level
95K-110K Annually
Senior level
Software
The Customer Success Manager at Cyara is responsible for ensuring customers derive maximum value from the company's CX solutions, managing relationships, negotiating renewals, and providing strategic insights. This role involves program management throughout the customer lifecycle and may require travel.
10 Days Ago
Remote
Minneapolis, MN
95K-110K Annually
Senior level
95K-110K Annually
Senior level
Software
The Customer Success Manager will oversee customer engagement to ensure value from Cyara’s solutions, manage client relationships, and negotiate contracts. Responsibilities include setting long-term success plans, hosting client meetings, identifying upsell opportunities, and acting as a program manager during customer interactions.
11 Days Ago
Remote
Minneapolis, MN
Mid level
Mid level
Information Technology • Software
The Customer Success Manager at Cordance will onboard customers, drive engagement through check-ins, manage renewals and mitigate churn risks, and identify growth opportunities. They will also educate clients on product features and collaborate with various teams to enhance the overall customer experience, while tracking critical customer metrics.
Top Skills: SQL
10 Days Ago
Remote
Minneapolis, MN
Mid level
Mid level
Insurance • Software
As an Associate Customer Success Manager, you will lead customer-facing projects, ensure stakeholder coordination, maintain documentation, manage risks, assure quality, handle support requests, conduct user training, and track customer software usage to drive improvement.
14 Days Ago
Remote
Minneapolis, MN
Mid level
Mid level
Artificial Intelligence • Logistics • Machine Learning • Software
The Customer Success Manager at Verusen will lead post-implementation support for customers, drive retention through renewals, and execute upsell opportunities. They will build strong relationships across customer stakeholders and align product strategies to achieve long-term success. Responsibilities also include providing support and helping coordinate training and product rollouts, as well as delivering reviews to align goals.
Top Skills: SQL
Senior level
Other
As a Senior Customer Success Manager at Solsten, you will act as a trusted advisor, managing your own book of business and enhancing the customer experience. You will build relationships with key stakeholders, advocate for customer needs, and oversee customer health metrics such as upsell and renewal rates. Your role will involve improving customer onboarding and engagement while integrating feedback into product development.
20 Days Ago
Remote
Minneapolis, MN
145K-165K Annually
Senior level
145K-165K Annually
Senior level
Cloud • Security • Software
As a Senior Customer Success Manager at Chainguard, you will manage the post-sales process for customers, focusing on onboarding, addressing customer needs, and driving product adoption. Collaborating with various internal teams, you will ensure effective engagement and advocate for customer needs, promoting a successful customer experience with Chainguard's open-source products.
Top Skills: Devsecops
12 Days Ago
Remote
Minneapolis, MN
Mid level
Mid level
Marketing Tech • Software
The Customer Success Manager will manage a portfolio of customers in the Financial Services and Home Services sectors, driving adoption and retention through strategic account planning and data-driven insights. The role includes acting as a trusted advisor, leading training sessions, identifying risks and opportunities, and fostering long-term relationships to ensure customer satisfaction and loyalty.
Top Skills: Adobe AnalyticsFullstoryGainsightGoogle AdsHubspotSalesforceSitecore
14 Days Ago
Remote
Minneapolis, MN
Mid level
Mid level
Software
The Customer Success Manager role involves managing Enterprise customer relationships, ensuring they receive maximum value from Halo's solutions, driving customer engagement, and overseeing expansions and renewals. Responsibilities include onboarding customers, managing account health, conducting business reviews, and advocating for customer needs with the product team.
14 Days Ago
Remote
Minneapolis, MN
Senior level
Senior level
Information Technology • Security • Software • Cybersecurity
As a Strategic Customer Success Engineer, you will be the technical point of contact for enterprise customers, ensuring they maximize the value of our products through onboarding, ongoing support, and advocacy. You’ll provide expert technical guidance, conduct training sessions, and gather customer feedback to influence product development while building strong relationships with key stakeholders.
Top Skills: JavaScript
19 Days Ago
Remote
Minneapolis, MN
Entry level
Entry level
Blockchain • Payments • Financial Services
As a Customer Success Specialist at Veem, you will provide outstanding customer support through various channels, track issues, and promote a customer-first environment. You will also become a domain expert on the Veem platform to ensure customer satisfaction.
Top Skills: QuickbooksXero
14 Days Ago
Remote
Minneapolis, MN
Senior level
Senior level
Software
As a Senior Customer Success Manager, you will manage customer relationships for Bridgeway's SaaS platforms, ensuring satisfaction and retention. You will collaborate with various teams, document customer success strategies, lead business reviews, identify upsell opportunities, and act as a point of escalation for customer issues.
Top Skills: SaaS
12 Days Ago
Remote
Minneapolis, MN
Senior level
Senior level
Software
The Senior Customer Success Manager will oversee a portfolio of Enterprise customers, driving business value by providing exceptional onboarding, measuring success criteria, issue resolution, and managing renewals. They will collaborate closely with various stakeholders to enhance customer engagement and focus on retention and growth.
Top Skills: ExpressNext.JsNode.jsReact
14 Days Ago
Remote
Minneapolis, MN
Senior level
Senior level
Real Estate
As an Enterprise Customer Success Manager, you will manage relationships with Enterprise and large mid-market customers, drive customer adoption, identify growth opportunities, and minimize churn. You will provide actionable insights, collaborate with cross-functional teams, and mentor junior Customer Success Managers while ensuring compliance with company best practices.
Top Skills: Salesforce
Mid level
Artificial Intelligence • Big Data • Gaming • Software • Analytics
The Senior Customer Success Manager will engage deeply with gaming customers, managing a book of business, ensuring successful onboarding, value delivery, and improving customer success processes. This role demands a strong understanding of customer needs, relationship building, and the ability to advocate for customer requirements within the company.
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