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Top Customer Success Jobs in Miami, FL

Reposted 20 Days AgoSaved
Remote
Miami, FL
88K-130K
Mid level
88K-130K
Mid level
Information Technology • Internet of Things • Security • Software • Cybersecurity
As a Customer Success Engineer, you'll provide expert support to customers, assist with product implementation, and optimize customer experience.
Top Skills: Cloud ConnectorsJIRAPythonRest ApisService NowSplunk
Reposted 20 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Artificial Intelligence • Machine Learning • Analytics
The Head of Account Management & Customer Success will lead client engagement, manage strategic accounts, drive revenue metrics, and mentor teams while ensuring client satisfaction and operational excellence.
21 Days AgoSaved
Remote
Miami, FL
77K-107K Annually
Junior
77K-107K Annually
Junior
Artificial Intelligence • Legal Tech • Professional Services • Software
As a Customer Success Manager, you will onboard new customers, manage customer experiences, facilitate communication, and engage with internal teams to resolve issues and enhance client relationships.
21 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Software
Manage customer relationships, lead onboarding, support renewals, conduct training, and collaborate cross-functionally. Responsible for customer health and satisfaction.
Top Skills: IamItSaaSSecurity
21 Days AgoSaved
Remote
Miami, FL
94K-128K
Senior level
94K-128K
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Manager oversees display advertising campaigns, ensuring customers effectively adopt the platform and achieve revenue growth through insights and analytics while collaborating with internal teams.
Top Skills: Amazon DspAmazon Marketing CloudExcelThe Trade DeskWalmart Connect
21 Days AgoSaved
Remote or Hybrid
Miami, FL
150K-180K Annually
Senior level
150K-180K Annually
Senior level
HR Tech • Software
As a Principal Customer Success Manager, you will manage complex Enterprise client relationships, drive user adoption, advocate for customer needs, and develop successful strategies while ensuring high engagement and satisfaction levels throughout the customer lifecycle.
21 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Information Technology • Software • Transportation
Manage a major North American enterprise customer by optimizing their experience and achieving operational efficiency, while advocating for their needs.
Top Skills: SaaS
21 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Edtech
Lead the Global Customer Success team, develop strategies for customer satisfaction and retention, manage a team of 20+, and drive growth through collaboration with sales and marketing.
Top Skills: CRMCustomer Success Software Tools
Reposted 21 Days AgoSaved
Remote or Hybrid
Miami, FL
Entry level
Entry level
Consumer Web • eCommerce • Sales • Software
As a Customer Success Associate, you will manage customer relationships, support requests, and enhance user experience while advocating for Promenade products.
Top Skills: ConfluenceSalesforceZendesk
Reposted 21 Days AgoSaved
Remote or Hybrid
Miami, FL
85K-110K Annually
Mid level
85K-110K Annually
Mid level
Other
Manage client relationships in CPG and analytics, drive data execution and cross-functional coordination, and identify growth opportunities.
22 Days AgoSaved
Remote
Miami, FL
72K-86K Annually
Junior
72K-86K Annually
Junior
Information Technology • Software
The Customer Success Manager will support SMB customers by driving engagement, adoption, and value realization while managing account health and expansion opportunities.
Top Skills: SaaS
22 Days AgoSaved
Remote
Miami, FL
150K-165K
Senior level
150K-165K
Senior level
Software
As the Manager of Customer Success, you will oversee a team, drive customer engagement strategy, analyze data for expansion opportunities, and mentor CSMs to improve customer outcomes.
Top Skills: ItSaaSSecurity
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22 Days AgoSaved
In-Office or Remote
Miami, FL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you will lead AI integration in CPG businesses, manage customer relationships, and drive adoption while focusing on retention and business value.
Top Skills: AIData AnalyticsSaaS
Reposted 22 Days AgoSaved
In-Office or Remote
Miami, FL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.
22 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Artificial Intelligence • Healthtech
The Customer Success Manager champions customer relationships, drives value demonstration, and serves as a liaison between customers and internal teams to enhance user experiences with AI solutions.
Top Skills: AIData AnalyticsSaaS
Reposted 22 Days AgoSaved
Remote
Miami, FL
164K-180K
Senior level
164K-180K
Senior level
Artificial Intelligence • Cybersecurity
The Senior Customer Success Manager is responsible for managing Enterprise accounts, ensuring customer satisfaction, and acting as a trusted adviser for the NodeZero product.
Top Skills: ClientsuccessCustomer Relationship Management SoftwareCustomer Success SoftwareCybersecurityGainsightHubspotSalesforce
Reposted 22 Days AgoSaved
Remote
Miami, FL
200K-215K Annually
Senior level
200K-215K Annually
Senior level
Software
The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.
Top Skills: Psa PlatformsSalesforceZendesk
Reposted 22 Days AgoSaved
Remote
Miami, FL
129K-165K Annually
Senior level
129K-165K Annually
Senior level
Artificial Intelligence • Big Data • Fintech • Machine Learning
The Customer Success Manager builds relationships with customers, addresses business challenges, demonstrates product value, and champions customer needs for Sift's Digital Trust & Safety solutions.
Top Skills: APIsSaaS
Reposted 22 Days AgoSaved
Remote
Miami, FL
60K-75K Annually
Mid level
60K-75K Annually
Mid level
Fintech • Software
As a Customer Success Manager at Karbon, you'll manage client relationships, drive product adoption, monitor customer health, and strategize for client success and retention.
Top Skills: Invoicing & Payments SoftwareSaaS
Reposted 22 Days AgoSaved
Remote
Miami, FL
Junior
Junior
Fintech • Software
As a Customer Success Manager at Karbon, you'll manage client relationships, create success strategies, promote product adoption, and ensure customer satisfaction while monitoring account health.
Top Skills: B2B SaasConsultingProject Management
Reposted 22 Days AgoSaved
Remote
Miami, FL
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Events • Software
As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.
Top Skills: B2B SaasMartech
Reposted 22 Days AgoSaved
Remote
Miami, FL
90K-110K
Senior level
90K-110K
Senior level
AdTech • Agency
The Director of Client Success leads product sales execution, manages client relationships, tracks sales goals, and develops fundraising strategies for nonprofit and political organizations.
Top Skills: JIRA
23 Days AgoSaved
Remote
Miami, FL
79K-150K
Mid level
79K-150K
Mid level
Information Technology • Business Intelligence
As a Customer Success Manager, you'll manage customer relationships, drive product adoption, and collaborate with various teams to optimize customer value.
Top Skills: GainsightSalesforceTotango
23 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Digital Media
The Senior Customer Success Manager at Vidyard will stabilize at-risk accounts, manage the renewal lifecycle, and collaborate cross-functionally to enhance customer success outcomes.
Top Skills: ClayEverafterGongHubspotIntercomLookerMetbaseSalesforceStatisfyZendesk
23 Days AgoSaved
Remote
Miami, FL
90K-125K Annually
Junior
90K-125K Annually
Junior
Healthtech
The PICS Manager focuses on customer success through operational improvements, implementation management, and relationship building to drive product value, including analytical processes and customer communications.
Top Skills: Business Intelligence ToolsElectronic Healthcare RecordsMachine LearningPower BIPredictive AnalyticsPrescriptive AnalyticsTableau
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