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Top Customer Success Jobs in Miami, FL

11 Days AgoSaved
Remote
Miami, FL
Expert/Leader
Expert/Leader
Software
Guide a portfolio of clients towards success in data observability by building partnerships, driving product adoption, and managing account health.
Top Skills: AIData ManagementData ObservabilitySaaS
Reposted 11 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Artificial Intelligence • Software
Manage key accounts throughout their lifecycle, ensuring customer satisfaction, retention, and growth through strategic relationships and account management.
Top Skills: CSSHTMLHubspotJavaScript
Reposted 11 Days AgoSaved
Remote
Miami, FL
169K-230K
Expert/Leader
169K-230K
Expert/Leader
Cloud • Information Technology
The Director of Customer Success will drive NRR and lead a team to ensure customer growth through expansions and renewals, while building scalable processes and fostering cross-functional partnerships.
Top Skills: ChurnzeroGainsightGongSalesforce
Reposted 11 Days AgoSaved
Remote
Miami, FL
Junior
Junior
Computer Vision • Security • Cybersecurity
The Technical Customer Success Manager will engage with clients to ensure satisfaction and success with the Grip platform, managing relationships, service issues, and feedback for product development.
Top Skills: AWSConfluenceExcelJIRAPowerPointPythonSalesforceSQLZendesk
12 Days AgoSaved
Remote or Hybrid
Miami, FL
125K-133K
Expert/Leader
125K-133K
Expert/Leader
Cloud • Security • Software
The Principal Customer Success Manager oversees customer relationships, advocates for their needs, analyzes data trends, and engages with stakeholders to ensure successful implementation and utilization of Ping solutions.
Top Skills: Cloud ServiceGainsightSFDC
12 Days AgoSaved
Remote
Miami, FL
115K-190K
Senior level
115K-190K
Senior level
Information Technology
Lead design and management of customer success programs for strategic enterprise accounts, ensuring maximum value from solutions while driving growth and customer satisfaction.
Top Skills: IotPmpRfidSix Sigma
12 Days AgoSaved
Remote
Miami, FL
Entry level
Entry level
Software
The Customer Success Engineer role involves providing Tier 1 and Tier 2 technical support, troubleshooting issues, maintaining records, and supporting customer success initiatives.
Top Skills: JIRASaaSSalesforce
12 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Software
Lead a team of Customer Success Managers and Engineers, overseeing customer outcomes in the federal segment, and ensuring adoption and retention of the RegScale platform.
Top Skills: JIRASalesforce
Reposted 12 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Agriculture
The Client Success Manager will lead strategic account management, deliver insights, enhance client relationships, and drive project success in the Food Away from Home industry.
Top Skills: Business Intelligence PlatformsData Visualization ToolsOracle Analytics Cloud
12 Days AgoSaved
Remote or Hybrid
Miami, FL
100K-122K
Senior level
100K-122K
Senior level
Software
As a Strategic Customer Success Manager, you will build relationships with Enterprise customers, manage retention and renewal rates, and help increase business through upselling and adoption of Pushpay products.
Top Skills: Salesforce
Reposted 21 Days AgoSaved
In-Office
Miami, FL
Senior level
Senior level
Information Technology
The Customer Success Director will manage a team to drive customer outcomes, ensuring business goals are met through relationship building and strategic alignment, while achieving retention rates and generating new business leads.
Top Skills: AISaaS
12 Days AgoSaved
Remote
Miami, FL
76K-86K Annually
Mid level
76K-86K Annually
Mid level
Artificial Intelligence • Information Technology • Machine Learning • Software • Cybersecurity
Manage and grow a high-volume hybrid customer portfolio to ensure satisfaction, adoption, retention, and expansion through customer engagement initiatives and operational strategies.
Top Skills: GainsightHubspotSalesforceZendesk
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12 Days AgoSaved
Remote
Miami, FL
130K-155K Annually
Mid level
130K-155K Annually
Mid level
eCommerce • Fintech • Payments • Financial Services
As a Customer Success Manager, you'll maintain relationships with merchants, optimize processing fees, drive renewals, conduct QBRs, and leverage AI tools to enhance customer outcomes.
Top Skills: Ai Automation ToolsData Reporting Tools
12 Days AgoSaved
Remote
Miami, FL
75K-75K
Mid level
75K-75K
Mid level
Information Technology
As a Bilingual Customer Success Manager, you will build relationships with clients, support their onboarding, and promote product adoption in both English and Spanish, ensuring customer satisfaction and minimizing churn rates.
Top Skills: HubspotSaas Solutions
12 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Cloud • Software • Analytics
The Customer Success Manager will manage client relationships, ensure satisfaction, identify upsell opportunities, and facilitate product implementation and feedback for improvements.
Top Skills: AmlFinancial Crimes SoftwareFraud Solutions
Reposted 14 Days AgoSaved
In-Office or Remote
Miami, FL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.
Top Skills: B2B SaasContent MarketingTechnical WritingUx
12 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Healthtech
The Customer Success Manager will manage client relationships, provide technical support, guide onboarding, ensure satisfaction, and identify upsell opportunities.
Top Skills: Crm SoftwareCustomer Success Tools
12 Days AgoSaved
Remote
Miami, FL
140K-160K
Mid level
140K-160K
Mid level
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Senior Manager for Tribal Accounts oversees client accounts, ensuring culturally respectful health solutions and driving engagement, retention, and growth through trusted relationships and customized strategies.
Reposted 12 Days AgoSaved
In-Office or Remote
Miami, FL
85K-115K Annually
Mid level
85K-115K Annually
Mid level
eCommerce • Sales • Software
As a Customer Success Manager, you'll manage customer relationships, ensuring their success and driving product adoption through strategic guidance and collaboration with teams.
Top Skills: PylonSalesforceVitally
Reposted 12 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Healthtech • Software
Lead customer support for healthcare SaaS solutions, addressing technical inquiries, facilitating resolutions, and improving helpdesk procedures while ensuring customer satisfaction.
Top Skills: JIRAExcelPowerPointWord
Reposted 12 Days AgoSaved
Remote
Miami, FL
90K-120K
Senior level
90K-120K
Senior level
Hardware • Internet of Things • Analytics
The Customer Success Manager ensures customer satisfaction and retention by facilitating onboarding, maintaining relationships, and driving value for clients using Amper's manufacturing solutions.
Reposted 12 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
eCommerce • Retail • Software
Lead a team of Client Success Engineers for onboarding suppliers to a platform, ensuring quality and efficiency in client processes.
Top Skills: CRMExcelSalesforceTicketing Platforms
Reposted 12 Days AgoSaved
In-Office or Remote
Miami, FL
Mid level
Mid level
Artificial Intelligence • Healthtech
Lead the deployment and adoption of Hippocratic AI's technology in health systems, ensuring implementation aligns with healthcare needs and stakeholder environments.
Top Skills: AILarge Language ModelsNlp
Reposted 12 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Software
The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.
Top Skills: AICloud ComputingCrm (Hubspot)
Reposted 12 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Artificial Intelligence • Healthtech
Lead the deployment and adoption of Hippocratic AI's technology in health systems, ensuring tailored strategies and successful implementation, training, and stakeholder engagement.
Top Skills: AILlmsNlp
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