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Top Customer Success Jobs in Miami, FL
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.
Top Skills:
APIsPythonSQL
Food • Logistics • On-Demand • Retail • Software
The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.
Top Skills:
APIsIntegrationObservability ToolsWorkflow Engines
Software
The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.
Information Technology • Security • Software • Cybersecurity
As a Customer Success Engineer, you'll guide clients in integrating APIs, troubleshoot issues, provide training, and maintain documentation.
Top Skills:
APIsJavaScriptRestfulSQL
Mobile • Other • Software • Analytics
As a Scaled Customer Success Manager at OneSignal, you will drive platform adoption, support customer journeys, and optimize customer health. Responsibilities include managing customer conversations, participating in programs, and collaborating cross-functionally to enhance customer engagement. You should have strong communication skills and a solution-oriented mindset.
Top Skills:
Customer Success Platforms
Mobile • Other • Software • Analytics
The Customer Success Manager at OneSignal will manage 50-60 customers, focusing on retention and growth through onboarding, business reviews, and collaboration with teams.
Top Skills:
GongSalesforceVitally
Information Technology
The Technical Customer Success Manager ensures the success of strategic customers by managing relationships, driving retention, and shaping customer success strategies. Responsibilities include onboarding, risk mitigation, and championing customer needs while leveraging technical expertise in DevOps and cloud infrastructure.
Top Skills:
AWSAzureGCPSQLTerraform
Software
As a Customer Success Manager, you'll manage relationships with licensure boards, support clients in adopting compliance solutions, and drive customer satisfaction and retention.
Top Skills:
CRMCustomer Success SoftwareGainsightHubspotSalesforce
Machine Learning • Software
The Director, Client Success manages client relationships and project delivery, ensuring customer satisfaction and financial results while leading team members in achieving service excellence and operational efficiency.
Top Skills:
Microsoft Office Suite
Information Technology • Software
As an Associate Customer Success Manager, you'll support Sales Engagement Managers by managing accounts, coordinating renewals and cross-sell activities, and maintaining account visibility through data management and reporting.
Top Skills:
CRMExcelPowerPoint
Financial Services
Manage technical relationships with enterprise accounts, ensuring customer satisfaction through implementation and integration, while driving product adoption and problem-solving.
Top Skills:
APIsEnterprise Software Architecture
Artificial Intelligence • Machine Learning • Software
The Sr Customer Success Manager - OEM partners with Sales and OEM/ISV customers to drive success with CDK solutions, focusing on defining KPIs and strategic roadmaps, maintaining relationships, and providing product expertise.
Top Skills:
SalesforceTotango
New
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Software
The Associate Client Success Manager supports customer success initiatives, executes lifecycle programs, monitors customer engagement, and ensures effective onboarding and adoption strategies.
Top Skills:
CRMCustomer Success PlatformsSalesforce
Design
Lead and scale Customer Success for Houzz, focusing on customer retention and adoption across advertising and software while collaborating with sales, product, and marketing teams.
Top Skills:
Customer MetricsData AnalysisFinancial DriversSaaS
Software
The Customer Success Manager will drive customer adoption, support onboarding, and collaborate with internal teams to expand usage of Tines' platform and ensure customer satisfaction.
Top Skills:
AIAPIsAutomation
Other
The Customer Success Manager will manage relationships with sports and entertainment venues, ensuring successful deployment and ongoing support for kiosk operations, while proactively monitoring account health and readiness for events.
Real Estate • Software
As a Customer Success Representative, you will maintain client relationships by providing retention support, coaching, and resolving issues to improve client acquisition and satisfaction.
Top Skills:
Communication ToolsCrm Systems
AdTech • Marketing Tech • Social Media • Design
As a Client Success Strategist, you'll build relationships with clients, ensure clear communication, and coordinate marketing efforts for client success.
Top Skills:
AnalyticsPaid MediaSeo
Software • Business Intelligence
The Customer Success Manager will drive customer engagement and success, ensuring strong adoption, retention, and growth within a diverse customer portfolio, utilizing data insights and collaboration.
Top Skills:
AISaaSTechnology
Software
The Senior Manager, Customer Success will lead a global team driving product adoption, customer value, and retention through scalable processes and cross-functional partnerships.
Top Skills:
ChilipiperChurnzeroExcelGainsightGongPower BISalesforceTableauVitally
Marketing Tech • Analytics
Support Emiri client deployments by identifying issues, coaching teams, managing communication, and driving continuous improvement in operations and user experience.
Top Skills:
AIConfluenceJIRA
Software
The Customer Success Manager will drive customer satisfaction by building relationships, leading onboarding, and ensuring platform adoption while providing actionable insights and support post-launch.
Top Skills:
APIsCsv File HandlingFtpHttpsExcelTwo-Factor Authentication
Cloud • Social Impact • Software
The Senior Customer Success Manager at Blackbaud will build strategic relationships, drive adoption of solutions, monitor customer health, and ensure retention and growth in the social good sector.
Top Skills:
Blackbaud Cloud Solutions
Software
Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.
Top Skills:
Salesforce CRM
Healthtech • Software
The Sr. Provider Customer Success Manager manages strategic partnerships with healthcare clients, ensuring optimal adoption of technology and facilitating value-added solutions while fostering collaboration and improving customer performance.
Top Skills:
Crm ToolsEhrSaaS
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