Top Customer Success Jobs in Miami, FL

Reposted 10 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.
Top Skills: APIsPythonSQL
Reposted 10 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.
Top Skills: APIsIntegrationObservability ToolsWorkflow Engines
Reposted 10 Days AgoSaved
Remote
Miami, FL
135K-150K Annually
Senior level
135K-150K Annually
Senior level
Software
The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.
Reposted 10 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Information Technology • Security • Software • Cybersecurity
As a Customer Success Engineer, you'll guide clients in integrating APIs, troubleshoot issues, provide training, and maintain documentation.
Top Skills: APIsJavaScriptRestfulSQL
Reposted 10 Days AgoSaved
Remote
Miami, FL
70K-115K Annually
Junior
70K-115K Annually
Junior
Mobile • Other • Software • Analytics
As a Scaled Customer Success Manager at OneSignal, you will drive platform adoption, support customer journeys, and optimize customer health. Responsibilities include managing customer conversations, participating in programs, and collaborating cross-functionally to enhance customer engagement. You should have strong communication skills and a solution-oriented mindset.
Top Skills: Customer Success Platforms
Reposted 10 Days AgoSaved
Remote
Miami, FL
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Mobile • Other • Software • Analytics
The Customer Success Manager at OneSignal will manage 50-60 customers, focusing on retention and growth through onboarding, business reviews, and collaboration with teams.
Top Skills: GongSalesforceVitally
11 Days AgoSaved
Remote
Miami, FL
155K-200K Annually
Senior level
155K-200K Annually
Senior level
Information Technology
The Technical Customer Success Manager ensures the success of strategic customers by managing relationships, driving retention, and shaping customer success strategies. Responsibilities include onboarding, risk mitigation, and championing customer needs while leveraging technical expertise in DevOps and cloud infrastructure.
Top Skills: AWSAzureGCPSQLTerraform
11 Days AgoSaved
Remote or Hybrid
Miami, FL
75K-100K Annually
Junior
75K-100K Annually
Junior
Software
As a Customer Success Manager, you'll manage relationships with licensure boards, support clients in adopting compliance solutions, and drive customer satisfaction and retention.
Top Skills: CRMCustomer Success SoftwareGainsightHubspotSalesforce
11 Days AgoSaved
Remote
Miami, FL
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Machine Learning • Software
The Director, Client Success manages client relationships and project delivery, ensuring customer satisfaction and financial results while leading team members in achieving service excellence and operational efficiency.
Top Skills: Microsoft Office Suite
11 Days AgoSaved
Remote
Miami, FL
71K-89K Annually
Mid level
71K-89K Annually
Mid level
Information Technology • Software
As an Associate Customer Success Manager, you'll support Sales Engagement Managers by managing accounts, coordinating renewals and cross-sell activities, and maintaining account visibility through data management and reporting.
Top Skills: CRMExcelPowerPoint
Reposted 20 Days AgoSaved
In-Office or Remote
Miami, FL
140K-190K Annually
Senior level
140K-190K Annually
Senior level
Financial Services
Manage technical relationships with enterprise accounts, ensuring customer satisfaction through implementation and integration, while driving product adoption and problem-solving.
Top Skills: APIsEnterprise Software Architecture
11 Days AgoSaved
Remote
Miami, FL
90K-115K Annually
Senior level
90K-115K Annually
Senior level
Artificial Intelligence • Machine Learning • Software
The Sr Customer Success Manager - OEM partners with Sales and OEM/ISV customers to drive success with CDK solutions, focusing on defining KPIs and strategic roadmaps, maintaining relationships, and providing product expertise.
Top Skills: SalesforceTotango
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Reposted 11 Days AgoSaved
Remote
Miami, FL
50K-60K Annually
Junior
50K-60K Annually
Junior
Software
The Associate Client Success Manager supports customer success initiatives, executes lifecycle programs, monitors customer engagement, and ensures effective onboarding and adoption strategies.
Top Skills: CRMCustomer Success PlatformsSalesforce
Reposted 11 Days AgoSaved
Remote
Miami, FL
210K-255K Annually
Expert/Leader
210K-255K Annually
Expert/Leader
Design
Lead and scale Customer Success for Houzz, focusing on customer retention and adoption across advertising and software while collaborating with sales, product, and marketing teams.
Top Skills: Customer MetricsData AnalysisFinancial DriversSaaS
Reposted 11 Days AgoSaved
Remote
Miami, FL
125K-125K Annually
Mid level
125K-125K Annually
Mid level
Software
The Customer Success Manager will drive customer adoption, support onboarding, and collaborate with internal teams to expand usage of Tines' platform and ensure customer satisfaction.
Top Skills: AIAPIsAutomation
Reposted 11 Days AgoSaved
Remote
Miami, FL
95K-130K Annually
Senior level
95K-130K Annually
Senior level
Other
The Customer Success Manager will manage relationships with sports and entertainment venues, ensuring successful deployment and ongoing support for kiosk operations, while proactively monitoring account health and readiness for events.
Reposted 11 Days AgoSaved
Remote
Miami, FL
60K-85K Annually
Mid level
60K-85K Annually
Mid level
Real Estate • Software
As a Customer Success Representative, you will maintain client relationships by providing retention support, coaching, and resolving issues to improve client acquisition and satisfaction.
Top Skills: Communication ToolsCrm Systems
Reposted 11 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
AdTech • Marketing Tech • Social Media • Design
As a Client Success Strategist, you'll build relationships with clients, ensure clear communication, and coordinate marketing efforts for client success.
Top Skills: AnalyticsPaid MediaSeo
Reposted 11 Days AgoSaved
Remote
Miami, FL
67K-85K Annually
Junior
67K-85K Annually
Junior
Software • Business Intelligence
The Customer Success Manager will drive customer engagement and success, ensuring strong adoption, retention, and growth within a diverse customer portfolio, utilizing data insights and collaboration.
Top Skills: AISaaSTechnology
12 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Software
The Senior Manager, Customer Success will lead a global team driving product adoption, customer value, and retention through scalable processes and cross-functional partnerships.
Top Skills: ChilipiperChurnzeroExcelGainsightGongPower BISalesforceTableauVitally
12 Days AgoSaved
Remote
Miami, FL
90K-100K Annually
Senior level
90K-100K Annually
Senior level
Marketing Tech • Analytics
Support Emiri client deployments by identifying issues, coaching teams, managing communication, and driving continuous improvement in operations and user experience.
Top Skills: AIConfluenceJIRA
12 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Software
The Customer Success Manager will drive customer satisfaction by building relationships, leading onboarding, and ensuring platform adoption while providing actionable insights and support post-launch.
Top Skills: APIsCsv File HandlingFtpHttpsExcelTwo-Factor Authentication
12 Days AgoSaved
Remote
Miami, FL
67K-91K Annually
Mid level
67K-91K Annually
Mid level
Cloud • Social Impact • Software
The Senior Customer Success Manager at Blackbaud will build strategic relationships, drive adoption of solutions, monitor customer health, and ensure retention and growth in the social good sector.
Top Skills: Blackbaud Cloud Solutions
Reposted 12 Days AgoSaved
Remote or Hybrid
Miami, FL
Senior level
Senior level
Software
Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.
Top Skills: Salesforce CRM
12 Days AgoSaved
Remote
Miami, FL
118K-132K Annually
Mid level
118K-132K Annually
Mid level
Healthtech • Software
The Sr. Provider Customer Success Manager manages strategic partnerships with healthcare clients, ensuring optimal adoption of technology and facilitating value-added solutions while fostering collaboration and improving customer performance.
Top Skills: Crm ToolsEhrSaaS
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