Top Customer Success Jobs in Miami, FL

As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.

The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.

Lead and scale the customer success organization, managing customer lifecycle, driving ARR expansion, and fostering a data-driven culture.

Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.

Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.

The Manager, Client Success will drive long-term client success by managing relationships, enhancing product adoption, and leading retention and expansion initiatives across significant client portfolios.

The Sr. Customer Success Manager is responsible for ensuring customer satisfaction through relationship management, operational oversight, and driving financial growth in pharmacy services.

The Customer Success Specialist ensures Second Life customers maximize value from the platform through proactive support, resolving issues, and fostering long-term engagement. Responsibilities include communication through various channels, deep technical knowledge, and collaboration with internal teams.

The Customer Success Manager oversees customer relationships post-implementation, ensuring satisfaction and measurable outcomes from managed services. Key responsibilities include service delivery oversight, driving customer retention and growth, and leveraging data for continuous improvement.

Own onboarding, implementation, and go-live for enterprise clients; lead executive strategic reviews and ROI discussions; monitor adoption, usage, and health metrics; manage escalations and coordinate resolutions; identify upsell/expansion opportunities; advocate customer needs to drive product roadmap; build relationships and scalable Enterprise CSM processes.

The Director of Customer Success will lead post-sale customer lifecycle management, focusing on onboarding, growth, and retention across enterprise segments while managing a Customer Success team and collaborating with cross-functional partners.

The Customer Success Manager will manage a portfolio of accounts, focusing on retention and adoption, while collaborating with various teams to ensure customer satisfaction.

The Enterprise Customer Success Manager will lead strategic initiatives for high-value enterprise customers, ensuring success, driving revenue growth, and maintaining strong relationships while coordinating resources across the organization.

As a Customer Success Manager, you will manage post-sale client relationships, drive adoption, reduce churn, and ensure client satisfaction for mid-market customers.

The Client Success Operations Manager enhances client lifecycle processes, drives operational efficiency, administers tools, and improves client experience through strategic initiatives and collaboration.

Manage onboarding, adoption, and retention for $10k+ ARR accounts; act as trusted advisor, monitor customer health, identify expansion opportunities, reduce churn, and collaborate cross-functionally using tools like Gainsight, Zendesk, Jira, and Salesforce.

Manage a book of mid-market customers to drive onboarding, adoption, retention, and renewals. Triage inbound requests, lead cross-functional resolutions, monitor health metrics, identify expansion and churn risks, and mentor other CSMs. Maintain accurate data and advocate customer needs to Product and Operations.

The Customer Success Manager at CyberSheath oversees customer relationships, coordinates technical projects, identifies upsell opportunities, and ensures customer satisfaction by managing internal teams and processes effectively.

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.

The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.

The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.

As a Customer Success Engineer, you'll guide clients in integrating APIs, troubleshoot issues, provide training, and maintain documentation.

As a Scaled Customer Success Manager at OneSignal, you will drive platform adoption, support customer journeys, and optimize customer health. Responsibilities include managing customer conversations, participating in programs, and collaborating cross-functionally to enhance customer engagement. You should have strong communication skills and a solution-oriented mindset.

The Customer Success Manager at OneSignal will manage 50-60 customers, focusing on retention and growth through onboarding, business reviews, and collaboration with teams.